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Case Manager Resume Example

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CASE MANAGER
Summary
  • Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
Skills
  • Patient advising
  • Patient assessment
  • Quality assurance controls
  • Cross-functional collaboration
  • [Area of expertise] specialized care
  • Treatment plans knowledge
  • Care planning
  • Wound cleaning/care expertise
  • Talented in minor surgery assistance
  • Medication administration expert
  • Broad medical terminology knowledge
  • Staff Development and Precepting
  • Diagnostic tools experience
  • Laparasopic procedures familiarity
Experience
Case ManagerJan 2018 to Sep 2019
Lowe's Companies, Inc. - Kailua Kona , HI
  • Coordinated resources from diverse providers for intervention plans.
  • Collaborated with various healthcare providers to facilitate delivery of services.
  • Developed appropriate care plans for at-risk individuals and high-risk families.
  • Coordinated between various entities to manage cases.
  • Collaborated with different disciplines to provide cohesive care to patients.
  • Assisted patients in receiving high-quality, appropriate care with best possible results.
Intake SpecialistMar 2016 to Apr 2018
Apex Systems - Tallahassee , FL
  • Identified and enforced best practices to ensure operational efficiency and client satisfaction.
  • Determined whether clients should be counseled or referred to other specialists
  • Maintained a positive attitude and effectively de-escalated clients during crisis situations.
  • Inputted all communication with applicants into computer system to facilitate future clarification and knowledgeable support.
  • Cultivated effective fact-checking and research talents from daily reviews of program eligibility requirements.
  • Conversed with people from different cultures daily, providing high level of respect and patience with each interaction.
  • Performed careful reviews of applicant data to ascertain compliance with eligibility criteria for economic assistance.
  • Reviewed criteria for different aid programs to determine eligibility for various applicants.
  • Conducted interviews with applicants, explaining benefits process and which programs were available.
  • Learned [Task] and [Task] to support office needs.
  • Utilized [Type of Software] to compile data gathered from various sources.
  • Maintained updated [Type] knowledge through [Task] and [Task].
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Handled all delegated tasks, including [Task] and [Task].
  • Recognized by management for providing exceptional customer service.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Surgical TechnicianDec 2010 to Feb 2016
Providence Health & Services - Wilsonville , OR
  • Cleaned and sterilized operating rooms.
  • Used diagnostic equipment and monitored patients during procedures using specialized machines.
  • Handed instruments and supplies to surgeons during procedures.
  • Used retractors, sponges and suctioning and irrigating equipment to create unobstructed operating fields.
  • Set up equipment, tools and supplies needed for procedures and organize instruments as directed in surgeons' preference cards.
  • Counted and recorded sponges, instruments, and needles at beginning and end of surgical procedures.
  • Collected and prepared tissue specimens for laboratory analysis.
  • Organized instruments and supplies to optimize surgical team efficiency.
  • Protected unobstructed views for surgical staff with use of retractors, sponges and suctioning equipment.
  • Helped prepare team by assisting with gowning and gloving of staff.
  • Created and maintained sterile operating fields to minimize infection risks.
  • Provided surgical support to help [Type] surgeon execute safe operations and procedures resulting in positive patient outcomes.
Surgery TechnicianMar 2003 to Aug 2008
Sutter Health - Vacaville , CA
  • Counted and recorded sponges, instruments, and needles at beginning and end of surgical procedures.
  • Used retractors, sponges and suctioning and irrigating equipment to create unobstructed operating fields.
  • Prepared day surgery and operating rooms for patients by ordering and stocking equipment and supplies.
  • Facilitated invasive, non-invasive, and minimally-invasive procedures by creating safe and functional operating room environments.
  • Trained [Number] staff members on operating room procedures, infection control and over safety and functionality procedures.
  • Set up equipment, tools and supplies needed for procedures and organize instruments as directed in surgeons' preference cards.
  • Collaborated with operating room staff to cultivate efficiency and prepare for scheduled and emergency procedures.
  • Adhered to OSHA protocols when sterilizing instruments, discarding medical supplies and disposing of waste.
  • Effectively supported surgeons in fast-paced healthcare environments, resulting in better patient care and less pain medication post-surgery.
  • Reviewed surgical requirements and prepped operating room with appropriate tools, equipment and instruments.
Education and Training
Some College (No Degree), Surgical TechnologyBaltimore City Community College - City, State
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

78Average
Resume Strength
  • Completeness
  • Formatting
  • Word choice
  • Strong summary
  • Typos

Resume Overview

School Attended

  • Baltimore City Community College

Job Titles Held:

  • Case Manager
  • Intake Specialist
  • Surgical Technician
  • Surgery Technician

Degrees

  • Some College (No Degree) , Surgical Technology

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