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Case Manager Resume Example

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CASE MANAGER
Summary

Accomplished Case Manager adept at handling high caseloads without sacrificing quality of care. Able to operate in high-pressure environments, detailed, participant oriented, and focused on recommending best case practices.

Skills
  • Documentation expertise
  • DAP Notes
  • ARMS (Automated Reentry Management System)
  • Self-motivated
  • Treatment plans knowledge
  • Cognitive Behavior Therapy (CBT) Techniques
  • Motivational Interviewing (MI)
  • Progress evaluations understanding
  • Staff Development-Management
  • Emotional awareness
  • 12 core Functions
  • Substance Use Disorder Treatment
Experience
February 2008 to Current
WestCare FoundationSacramento, CACase Manager
  • Point of contact when management was unavailable
  • Assist w/training of new personal at all levels
  • Provide Substance Use Disorder Treatment (SUDT) services to recently paroled participants
  • Conducted individual sessions using Cognitive Behavioral Therapy techniques, emphasis in Anger Management and the Matrix model
  • Determined and coordinated appropriate level of care to meet individual participant's
  • Assessed new participant's using the Ohio Risk Assessment System (ORAS).
  • Developed/created appropriate treatment plans and reviewed bimonthly for progress
  • Reviewed effectiveness of treatment and recorded progress
  • Educated and referred participants to community agencies and businesses that appropriately addressed their needs for food, shelter clothing, employment, transportation, etc
  • Assisted with establishing or re-establishing family and community support systems.
  • Acted as advocate to improve access to needed services
  • Completed documentation of services in a timely manner
  • Entered all data into Automated Reentry Management System (ARMS)
  • Communicated with legal services providers, social services and local judicial systems regarding cases.
  • Designated as Lead Case Manager
  • Reviewed and recorded progress of patients.
  • Liaised between parolees, parole and CBP organizing treatment and after-care services.
March 2007 to January 2008
Center Point, Inc.San Rafael, CATransitional Counselor
  • Worked closely with PAII to identify CBP's in the Region that the inmate would be paroling, made via written documentation requesting placement.
  • Utilized, compiled data gathered for successful discharge from in prison program.
  • Collaborated in development of inmate transportation to identified CBP within the parole Regions 1 thru 4.
  • Attended departmental meetings, providing feedback to enhance future procedures through out the facility.
  • Improved operations by working with team members to find workable solutions.
  • Created agendas and communication materials for team meetings.
  • Handled and delegated tasks, through out the Therapeutic Community.
  • Supported absent counselor's by facilitating their groups maintaining ratios
March 2005 to March 2007
Center Point, Inc.San Rafael, CAJourney Level Counselor
  • Learned about specific task that would support office needs.
  • Completed weekly face-to-face with participants 45-50 minutes.
  • Collaborated in development of treatment plans and procedures.
  • Attended departmental meetings, providing feedback to enhance future performance.
  • Improved operations by working with team members and co's finding workable solutions.
  • Created agendas and communication materials for participant groups maintaining ratios.
  • Handled and delegated tasks, through the Therapeutic Community.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Collaborated with others to discuss participant's progress or lack of
  • Earned reputation for good attendance and hard work.
  • Performed team audits.
December 2002 to March 2005
Center Point, Inc.San Rafael, CAEntry Level Counselor
  • Managed caseload including intake, group counseling , crisis prevention and management
  • Provided counseling for relapse prevention, social issues and mental health problems.
  • Taught clients anger management techniques, relaxation skills, impulse control, social skills, emotional coping skills and functional living skills.
  • Conducted outreach, advocacy and rehabilitative services for regular cases and crisis intervention.
  • Referenced and conducted individual and group session using various therapy techniques, including Cognitive Behavioral Therapy and Seeking Safety as well as Parenting.
  • Formulated treatment plans and progress notes to meet agency standards.
  • Completed required documents efficiently and on time
  • Provided Substance Use Disorder Treatment (SUDT) services to the criminal justice population and individuals.
  • Created and reviewed reports to determine effectiveness of counseling program and make improvements.
  • Monitored behavior in individual and group sessions and intervened when necessary.
  • Multi-disciplinary team members.
  • Developed comprehensive treatment plans focusing on accurate diagnosis and behavioral treatment of problems.
  • Collaborated closely with treatment team to appropriately coordinate client care services.
  • Charted and recorded information in client files.
  • Facilitated up to 15 1:1 sessions per week noted for each of the 35-40 participants that were on caseload.
  • Checked facility for open windows, locked doors, malfunctioning smoke detectors and other safety hazards.
  • Co-facilitated weekly support groups, providing individual counseling
  • Consulted with and developed appropriate treatment and rehabilitation plans for dual diagnosed patients.
  • Organized treatment projects that focused on problem solving skills and creative thinking.
  • Directed emergency response in crisis situations to diffuse tensions and prevent violence.
  • Assisted patients with dealing with and developing coping skills.
  • Actualized counseling interventions working through conflict resolution, situational adjustment and depression, anxiety, physical abuse and substance abuse or dependency identification.
  • Effectively managed time and caseloads based weekly schedules maintaining ratios.
Education and Training
March 1997
Elk Grove Adult & Community Education
Sacramento, CA
GED
March 2007
American River College
Sacramento, CAHuman Services
Certifications/Chemical Dependency & Human Service
December 2010
California Consortium of Addiction Programs & Prof
Drug Abuse Counseling
Certified Alcohol & Drug Counselor II-CA
  • Completed professional development in Drug Counseling
Accomplishments

Position created as Lead Community Service Specialist

Certifications
  • First Aid/CPR
  • Microsoft Office Specialist (MOS)
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Resume Overview

Companies Worked For:

  • WestCare Foundation
  • Center Point, Inc.

School Attended

  • Elk Grove Adult & Community Education
  • American River College
  • California Consortium of Addiction Programs & Prof

Job Titles Held:

  • Case Manager
  • Transitional Counselor
  • Journey Level Counselor
  • Entry Level Counselor

Degrees

  • GED
    Human Services Certifications/Chemical Dependency & Human Service
    Drug Abuse Counseling Certified Alcohol & Drug Counselor II-CA

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