Case Manager Resume Example
Multi-talented Case Manager with expertise in stressful environments. Hardworking and dedicated to top outcomes. Excellent time manager, communicator and problem solver.
Accomplished Case Manager adept at handling high caseloads without sacrificing quality of care. Operate in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life.
Hardworking Social worker, Case manager accustomed to treating diverse patient needs while managing dynamic conditions. Offering excellent clinical knowledge and judgment combined with strong documentation, vitals monitoring and problem-solving abilities. Well-versed in managing emergent cases with grace and efficiency.
Monitor and coordinate patient care to deliver optimal support for individual needs. Efficiently carry out assessments, document point of care details and collaborate between different parties to monitor and enhance support. Experienced in developing management and control strategies to easily identify and address deficiencies.
Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
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- Developed appropriate care plans for at-risk individuals and high-risk families.
- Communicated with legal services providers, social services agencies and local judicial systems regarding cases.
- Collaborated with various healthcare providers to facilitate delivery of services.
- Reviewed effectiveness of treatment for individual and family situations.
- Reviewed and recorded progress of patients.
- Determined and coordinated appropriate level of care to meet individual patient needs.
- Coordinated support services and optimized communication between healthcare workers and patients.
- Assisted patients in receiving high-quality, appropriate care with best possible results.
- Fostered staff satisfaction and performance by implementing improved disciplinary policies.
- Reviewed treatment plans against individual goals and healthcare standards.
- Coordinated between various entities to manage cases.
- Completed secretarial tasks such as faxing, bookkeeping and accurate document filing.
- Managed both inpatient and outpatient functions, including overseeing [Task] and [Task].
- Helped patients with admissions process and adhered to state and federal laws.
- Compiled and analyzed marketing data to generate reports for corporate office.
- Directed social services department of 120-bed nursing facility and managed no staff members.
- Handled or delegated resident support concerns respectfully to preserve residents' dignity, health and safety.
- Assisted residents in adjustment to new environments including counseling for resident and family to assure psychosocial health and contentment.
- Managed resident admissions and discharge and referrals to other facilities, home health agencies and hospice based on resident and family needs, preferences and resources.
- Implemented social services care plan for each resident and updated plan annually in consultation with resident and family.
- Supervised resident records according to federal and state requirements using specialized software program for maximum compliance and data accessibility.
- Educated residents and families regarding private insurance, Medicare, Medicaid, Veterans Administration and other possible sources of funding for required care.
- Fostered mutually beneficial working relationships with other social service organizations in community with emphasis on sharing best practices.
- Advocated for residents in response to stated needs for care quality, food, facilities and resident interactions.
- Collaborated with team members to identify and accomplish agency objectives.
- Developed and incorporated community-based programs to meet various needs and monitored each program's effectiveness.
- Met with clients to determine necessary services and make treatment recommendations.
- Interviewed clients to assess situations, capabilities and problems.
- Entered client data in centralized database and maintained up-to-date case records for all clients.
- Explained available housing, domestic violence, employment, education and substance abuse treatment resources to clients.
- Conferred with clients to discuss options and goals for various services.
- Informed victims about legal processes and timelines.
- Built trust and rapport with victims of violent crimes by remaining calm and compassionate in variety of situations.
- Assisted victims with filling out and submitting protective orders.
- Identified appropriate community resources and provided referrals for services.
- Work through steps to process to complete an investigation to its completion
Began an organization for the Families dealing with Hydrocephalus named " Families living with Hydrocephalus "
I have now written 3 books to raise awareness of Hydrocephalus
I have spoken in public a number of occasions regarding the condition of Hydrocephalus and have been well received
I have had several cases of clients through my years of work where the person has succeed and moved on to a better life
I have an excellent reputation of being a true advocate for the population I work with at the time
- families living with hydrocephalus.com
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Resume Overview
School Attended
- University of Central Missouri
- Avila University
Job Titles Held:
- Case Manager
- Admissions
- Director of Social Services
- Adult Protective Investigator II
Degrees
- Bachelor's Degree in Social Entrepruernship
Bachelor's of Social Work
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