Livecareer-Resume
JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Experienced Case Manager offering educational enrichment and demonstrated academic progress for students with disabilities. Proven history of implementing personalized instructional practices and designing quality Individualized Education Programs in collaboration with students, parents and teachers to support learning plans. Excellent collaborator dedicated to providing first-rate supportive counseling and guidance. Versatile Case Manager with expertise in environments. Hardworking and dedicated to top outcomes. Excellent time management, multitasking and communication abilities. Talented Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life. Bilingual individual with demonstrated leadership and strong staff oversight and development skills. Astute Social Services Director offering extensive research, grant writing and communication skills.

Skills
  • EMR / EHR
  • Documentation Proficiency
  • Chronic Disease Management
  • Quality Assurance Controls
  • Patient Management
  • Case management
  • Treatment planning
  • Staff education and training
  • Medical Records Management
  • Direct Patient Care
  • Written and verbal communication
Work History
03/2015 to Current Case Manager Maine Health | Caribou, ME,
  • Participated in professional growth programs to support special education improvement efforts.
  • Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations and procedural costs.
  • Developed positive relationships with parents to foster communication and encourage involvement for student growth.
  • Helped patients receive appropriate, high-quality care with reasonable results.
  • Collected special education enrollment data to generate statistic reporting in [Software].
  • Addressed disruptions in patient care, including delays in discharge, postponed procedures and discharge equipment unavailability.
  • Monitored student progress and reviewed and revised IEP to meet emerging student needs.
  • Developed and implemented transition services plan to facilitate movement from school to activities.
  • Evaluated IEP for compliance with state and federal requirements regulations and rectified non-compliance issues immediately.
  • Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented all patient interactions and interventions in electronic charting systems.
  • Managed support services and fostered communication among social workers, therapists, hospital staff and patients.
  • Consulted with clinicians to devise and manage ongoing care plans for at-risk patients.
12/2013 to 03/2015 Residential Counselor The May Institute Inc | Fayetteville, NC,
  • Delivered frequent summaries on resident progression and regression in treatment to provide recommendations towards treatment plan for success.
  • Addressed behavioral and emotional needs of residents through activities and interventions, increasing resident socialization, interpersonal and social skills.
  • Collaborated with various agencies and service providers to facilitate care coordination and information sharing.
  • Communicated behavior choices to residents by outlining positive and negative consequences of choices.
  • Supported residents in coping with emotions and fears through one-on-one sessions.
  • Assisted residents in adhering to treatment plans by setting up medical appointments, arranging transportation, coordinating services and providing emotional support.
  • Attended meetings to develop and implement individually tailored treatment plans to lead residents to successful reintegration into society.
  • Resolved conflicts by performing in-time crisis intervention and enforcing discipline and behavior metrics.
  • Engaged risks free intervention techniques to deescalate aggressive and hostile behavior of residents.
  • Utilized computer based system to fill out and maintain client-related paperwork, including federal and state-mandated forms, client diagnostic records, incident reports and progress notes.
  • Conducted tours, orientation and educational sessions for residents and families.
  • Supported personal needs of residents dealing with diverse conditions.
  • Conducted daily welfare checks and coordinated with facility staff to meet all resident needs.
12/2012 to 12/2013 Direct Care Worker Addus Homecare Corporation | Hingham, MT,
  • Scheduled and accompanied clients to medical appointments.
  • Administered medication as directed by physician.
  • Helped clients manage money, pay bills and shop for groceries or personal items.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Documented vitals, behaviors and medications in client medical records.
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Transported individuals to events and activities, medical appointments and shopping trips.
  • Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
  • Analyzed overall patient performance and recommended adjustments to care plan goals, supporting individual progression as needed.
Education
Expected in 07/2021 (DIPLOMA) AUTOMATIC LOGISTIC SPECIALIST | US ARMY QUATERMASTER SCHOOL, Fort Lee, VA, GPA:
Expected in 07/2010 Bachelor of Arts | Philosophy University of Ibadan, Ibadan, GPA:
Expected in 07/2010 Bachelor of Arts | Philosophy Urbaniana University , Rome , GPA:
Certifications

DIPLOMA IN AUTOMATED LOGISTICAL SPECIALIST

UNITED STATES ARMY QUARTERMASTER SCHOOL

FORT LEE VIRGINIA

CERTIFICATE OF AFFLIATION

THE UNITED STATES ARMY QUARTERMASTER CORPS

FORT LEE, VIRGINIA

CERTIFICATE OF COMPLETION OF ARMY COMBAT BASIC TRAINING

FORT JACKSON SOUTH COROLINA

CERTIFICATE IN FINANCIAL MANAGEMENT

FORT LEE VIRGINIA

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Resume Overview

School Attended

  • US ARMY QUATERMASTER SCHOOL
  • University of Ibadan
  • Urbaniana University

Job Titles Held:

  • Case Manager
  • Residential Counselor
  • Direct Care Worker

Degrees

  • (DIPLOMA) AUTOMATIC LOGISTIC SPECIALIST
  • Bachelor of Arts
  • Bachelor of Arts

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