Case Manager Resume Example JEVS Human Services

CASE MANAGER

Summary

Dedicated manager with more than 3 years overseeing a diversified portfolio of residential property redevelopment phase totaling approximately 200,000 square feet.

Highlights

Microsoft Word, Excel, Power Point, and Internet

Rent roll documentation and file audit

CPR training, Case Management training, Marketing

Accomplishments

Trained and mentored two new employees each year.

Managed a portfolio consisting of approximately two sites comprising approximately 280,000 square feet.

Implemented new rent collection procedures, increasing rental income for 2001.

Decreased community conflict and criminal occurrences by implementing safety intuitive activities and marketing wellness and job readiness programs.

Experience

Case Manager, 07/2008 to CurrentJEVS Human Services - Philadelphia, PA

Work Ready Program Provide case management to Work Ready participants in program.
Identify barriers to employment, (mental health illness, drug and alcohol, lack of work history) and make referrals for additional services.
Provide resources for housing crisis, child care, utility assistance and career training and development.
Make weekly home visits to assist with completion of documentation to obtain services for social, psychological and physical challenges with clients.
Establishing goals and objectives in the program for participates.
Work with community resource programs to provide services to client.
Collaborate with Employment Counselors regarding job placement, job training and community service opportunities.

Site Coordinator, 02/2002 to 08/2008Community In School, Inc. - Philadelphia, PA

ELECT Program Recruit and identify at risk student population for Teen Parent Classroom program hosted in participating schools within the Philadelphia School district.
Train students on managing academic planning and early learning curriculum for their children.
Provide recommendations for academic and summer programs.
Assist student with college applications process, college tours and financial aid application.
Market and conduct workshops for student/parent workshops, conflict resolution, sexual harassment, home safety and drug abuse.
Provide individualized counseling to students and support to promote self sufficiency.
Make referrals for supportive programs.
Evaluate participates academic performance in program and appropriate parenting skills.
Liaison between child care providers, students, parents, teachers, and administrators in the School District of Philadelphia.
Assist student with college applications process, college tours and financial aid application.
Organize and supervise workers for summer program.
Participate in curriculum development and implementation.
Conduct workshops to students on parenting skills, conflict resolution, communication, study skills, relationship building, sexual harassment, home safety and drug abuse.

Manager, 06/1999 to 08/2001Philadelphia Housing Authority - Philadelphia, Pa

Establishes and/or reviews procedures and protocols for processing accessibility accommodation requests of all types; participates in the development of strategies to successfully complete Fair Housing initiatives.
Delegates assignments to staff, monitors assignments progress, and ensures accountability, accuracy, and completeness within a reasonable or established time-frame, if applicable.
Reviews recommendations made by subordinate staff to ensure consistent, accurate, and comprehensive responses are being enacted; evaluates tenants', and prospective tenants', needs for disability accommodations based on physical condition and existing housing environment to assist in daily living activities.
Managed contracts and/or vendors providing services related to fair housing, evaluate all contractor, vendor, and staff performance; makes recommendations for improvement.
Managed accessibility program, including products and materials; to include budgeting, research, requisitioning, receiving and distribution to constructions crews performing work.
Ensured appropriate mechanical conveyances (e.g. stair glides, lifts, and elevators) are being installed and utilized throughout PHA.
Ensures compliance with all relevant and applicable accessibility regulations.

Ensured all relevant scopes of work include the accommodation work to be performed by PHA personnel, provisional crews and or outside contractors and vendors.
Mentored new trends and innovations in the field of fair housing, accessibility and disability management.
Oversees the follow up for inspections including notification to tenants and owners of inspection and re-inspection dates, inspection results, abatement and other inspection compliance issues.
Responsible for oversight for the compliance with lead based paint requirements

Reviewing and analyzing operational and financial records and reports.
Establishing and maintaining effective working relationships with co-workers, clients, landlords, and the general public.
Implement HUD Regulations; Standard Operating Procedures, other Federal, State and local laws, rules and regulations related to low income housing, including PHA policies and procedures.
Resolving conflicts between staff, assisted tenants and landlords with tact and professionalism.

Education

BS:Business,2002Pennsylvania State University

Business Internship at Merrill Lynch Financial

Skills

Case Management, Rent collection, Conflict resolution, Counseling, CPR, Curriculum development, File audits, Documentation, Financial, Director, Manage, Marketing, Mentor training, Excel, Power Point, Microsoft Word, Relationship building, Safety training, Workshops

Resume Overview

Companies Worked For:

JEVS Human Services
Community In School, Inc.
Philadelphia Housing Authority

School Attended

Pennsylvania State University

Job Titles Held:

Case Manager
Site Coordinator
Manager

Degrees

BS : Business , 2002

Case Manager Resume Example

Resume Score: 90%

DISCLAIMER

Resume Overview

Create a job alert for [job role title] at [location].

Similar Resumes