LiveCareer-Resume

case manager resume example with 7+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary
  • Flexible hard worker ready to learn and contribute to team success.
  • Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
  • Hardworking and reliable with strong ability to perform the task. Highly organized, proactive and punctual with team-oriented mentality.
Skills
  • Progress evaluations understanding
  • Cross-functional collaboration
  • Research and facts collecting
  • Assistance program knowledge
  • Problem resolution
  • Basic math
  • Multitasking
Experience
07/2020 to Current
Case Manager New England Sinai Hospital And Rehabilitation Center Stoughton, MA,
  • Developed appropriate care plans for at-risk individuals and high-risk families.
  • Coordinated support services and optimized communication between healthcare workers and patients.
  • Informed patients and families of treatment options and at-home care strategies to reduce unnecessary burden on hospital resources.
  • Communicated with legal services providers, social services agencies and local judicial systems regarding cases.
  • Reviewed treatment plans against individual goals and healthcare standards.
  • Cooperated with local service providers, outreach workers, case managers and collaborative agencies to facilitate services for members.
  • Constructed case notes and comprehensive reports, including data entry.
  • Conducted assessments to obtain information for participant-centered plan of care.
  • Performed audits of objectives and case progression for case management team.
  • Identified strengths and opportunities for staff improvement based on audit results.
02/2016 to 05/2020
Case Manager New England Sinai Hospital And Rehabilitation Center Stoughton, MA,
  • Developed appropriate care plans for at-risk individuals and high-risk families.
  • Coordinated support services and optimized communication between healthcare workers and patients.
  • Informed patients and families of treatment options and at-home care strategies to reduce unnecessary burden on hospital resources.
  • Coordinated resources from diverse providers for intervention plans.
  • Optimized program resource utilization to prevent unnecessary hospital admissions.
  • Communicated with legal services providers, social services agencies and local judicial systems regarding cases.
  • Reviewed treatment plans against individual goals and healthcare standards.
  • Developed comprehensive client-driven case plan with short and long-term goals.
  • Protected patient data in alignment with HIPAA privacy protocols.
  • Identified strengths and opportunities for staff improvement based on audit results.
08/2013 to 02/2016
Team Leader Nextstep Care Rome, GA,
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.
  • Delegated daily tasks to team members to optimize group productivity.
  • Assessed, motivated and empowered team members to work to build customer satisfaction and loyalty, to support retention and growth.
  • Fostered positive employee relationships through communication, training and development coaching.
  • Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
  • Conducted inspections of equipment before, during and after shifts to immediately resolve issues that could cause project delays.
  • Counted, sorted and stacked finished pieces for easy access.
  • Operated hand and power tools to clear jams, adjust positions and trim rough edges.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Monitored team progress and enforced deadlines.
  • Documented production levels, materials used and special incidents to keep management informed of daily activities.
  • Kept work flowing smoothly in and out of department by working closely with shipping, warehouse and other personnel to coordinate movements.
  • Rotated through series of different stations based on team needs.
  • Quality checked components to determine conformance to specifications.
Education and Training
Expected in 08/2009 to to
High School Diploma:
SIDDHARTHA BOARDING HIGHER SECONDARY SCHOOL - (JHAPA) NEPAL,
GPA:
Expected in 03/2013 to to
Bachelor of Science: COMPUTER SCIENCE AND INFORMATION TECHNOLOGY
PURWANCHAL CAMPUS,DHARAN - (DHARAN) NEPAL,
GPA:
Additional Information

LAST YEAR I JUST COMPLETED DEVOPS (DEVELOPMENT AND OPERATION) TRANING FROM MY FRIENDS WHO HAS SAME CONSALTANT COMPANY LIKE YOURS BUT DUE TO COVID AND SOME OTHERS FAMILY REASON I COULD NOT CONTINUE WITH THEM.

TOOLS WHICH I LEARNED FROM THEM ARE AS FOLLOWS

  • GIT/GITHUB - VERSION CONTROL TOOLS
  • JERA - PROJECT MANAGEMENT TOOLS
  • JENKINS - CICD ( CONTINOUS INTEGRATION CONTINOUS DEVELOPMENT) TOOLS
  • DOCKER- USE FOR TO CREATE, DEPLOY AND RUN THE APPLICATION BY USING CONTAINERS
  • KUBERNETES- CONTAINER-ORCHESTRATION SYSTEM
  • AWS - SOLUTION ARCHITECT ASSOCIATES (SAA-CO2)

TO BE HONEST I DONT HAVE REAL WORK EXPERANCE ON ABOVE TOOLS BUT I HAVE GOOD UNDERSTANDING ON THOSE TOOLS

FOR AWS SOLUTION ARCHITECT I HAVE NOT COMPLETED YET I AM STILL STUDYING MY SELF AT HOME TRING TO GET CERTIFIED ON AWS .

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • SIDDHARTHA BOARDING HIGHER SECONDARY SCHOOL
  • PURWANCHAL CAMPUS,DHARAN

Job Titles Held:

  • Case Manager
  • Case Manager
  • Team Leader

Degrees

  • High School Diploma
  • Bachelor of Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: