case manager resume example with 20+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary
Professionally trained [job title] with experience ensuring high standards of culturally competent care for wide variety of patients with diverse needs. Three years of basic screening, diagnostic treatment and rehabilitative and supportive services as a member of a primary health care team. High-performing Manager with 12 years of healthcare experience in hospital and medical office environments. Responsible [job title] with excellent communication skills demonstrated by [number] years of experience in healthcare.
Skills
Women's health exams aptitude
Family planning services education
Strong clinical judgment
Neurology awareness
Ears/Nose/Throat expertise
Neurology expert
Patient counseling professional
Acute care expertise
Disease prevention and intervention specialist
Palliative care awareness
Diabetes and nutrition educator
Foley catheter insertion/removal familiarity
Proper catheter insertion/removal
Hospice and palliative care experience
Patient/family focused
Problem resolution capability
Professional bedside manner
Adept at prioritizing/managing deadlines
Thorough physical assessments
Insulin medication assistance
Patient and family advocacy
Work History
08/1989 to 08/2001
CASE MANAGEROaks Integrated Care Inc. – Mount Holly, ,
Assessed need for, ordered, obtained and interpreted appropriate lab tests.
Chronic patient care in med-surg unit, adeptly handling all aspects of treatment from medication to wound care to monitoring for [number] patients per shift.
Counseled and educated patients about reproductive health issues and wellness. Expertise in STDs, HIV and family planning.
Led CNA training program and conducted classes for prospective CNAs. Oversaw the training of [number] students annually.
Organized and led [number] support groups per [time period] in subjects related to physical and emotional health to ensure long-term patient well-being.
Oversaw and managed [number] clinical and support staff in patient care activities while maintaining a high level of staff morale and professionalism.
Self-directed with astute judgment skills. High level of personal accountability.
Effective counseling in health maintenance and disease management.
Managed care for post-operative patients through discharge.
Liaised between patients and physicians to ensure patient comprehension of treatment plans.
Closely monitored acute conditions.
Instructed patients and family members on proper discharge care.
Monitored patient reactions to drugs and carefully documented progress of individuals participating in clinical trials.
Demonstrated ability to lead and motivate outstanding healthcare teams.
Ensured HIPAA compliance.
Contributed substantially to successful department JCAHO accreditation.
Demonstrated ability to lead and motivate outstanding healthcare teams.
Contributed substantially to successful department JCAHO accreditation.
Demonstrated ability to lead and motivate outstanding healthcare teams.
Ensured proper care for victims of domestic violence who presented to urgent care clinic.
Diagnosed and treated patients with chronic and acute health problems such as MI, arrhythmias, asthma, COPD and pneumonia.
Participated in unit-based Quality Assurance Program.
Developed and implemented nursing care plans.
Developed patient care plans, including assessments, evaluations and nursing diagnoses.
Documented patient information obtained from interviews.
Ensured efficacy of treatments through monitoring of treatment regimens.
Trained new staff on quality control procedures.
Followed infection control procedures.
Assisted patients with daily functions.
Experience with various medical conditions including Parkinson's, Dementia, Diabetes, Cancer, Alzheimer's and Paget's disease.
Assisted doctors with surgeries and non-invasive procedures.
Maintained all confidential personnel files, license and CPR compliance records.
Scheduled patient admissions and discharges.
Specialized in the nursing care of patients with chemical dependency.
Strong leader for nursing personnel assigned to the unit/shift.
08/2001 to 11/2011
CASE MANAGEROaks Integrated Care Inc. – Lumberton, ,
Conducted mandated health screenings, physicals and special education assessments in [number] schools with [number] students. Ensured external follow-up where required.
Counseled and educated patients about reproductive health issues and wellness. Expertise in STDs, HIV and family planning.
Organized and led [number] support groups per [time period] in subjects related to physical and emotional health to ensure long-term patient well-being.
Oversaw and managed [number] clinical and support staff in patient care activities while maintaining a high level of staff morale and professionalism.
Pharmacological and non-pharmacological management and treatment of various disorders and diseases.
Self-directed with astute judgment skills. High level of personal accountability.
Effective counseling in health maintenance and disease management.
Processed monthly reports for department performance.
Liaised between patients and physicians to ensure patient comprehension of treatment plans.
Instructed patients and family members on proper discharge care.
Closely monitored acute conditions.
Monitored patient reactions to drugs and carefully documented progress of individuals participating in clinical trials.
Demonstrated ability to lead and motivate outstanding healthcare teams.
Contributed substantially to successful department JCAHO accreditation.
Ensured HIPAA compliance.
Ensured proper care for victims of domestic violence who presented to urgent care clinic.
Participated in unit-based Quality Assurance Program.
Developed and implemented nursing care plans.
Documented patient information obtained from interviews.
Ensured efficacy of treatments through monitoring of treatment regimens.
Followed infection control procedures.
Measured urine and delivered specimens to lab.
Experience with various medical conditions including Parkinson's, Dementia, Diabetes, Cancer, Alzheimer's and Paget's disease.
Collected blood, tissue and other laboratory specimens and prepared them for lab testing.
Developed and produced all office flyer notifications for important policy changes, office news and events.
Maintained all confidential personnel files, license and CPR compliance records.
Scheduled patient admissions and discharges.
Specialized in the nursing care of patients with chemical dependency.
Education
Expected in 2014 to to
Bachelor of Science: SOCIOPSYCHOLOGY:CLINICAL&ABNORMAL PSYCHOLOGY PARK UNIVERSITY - PARKVILLE, MO GPA:
Earn 72 hours in Nursing before transferring to Southern Illinois University Edwardville
Expected in to to
Associate of Science: NURSING SOUTHWESTERN ILLINOIS COLLEGE - BELLEVILLE, ILLINOIS GPA:
Expected in TRANSFERED TO SOUTHERN ILLINOIS UNIVERSITY EDWA to to
Associate of Science: NURSING SOUTHWESTERN ILLINOIS COLLEGE - BELLEVILLE, ILLINOIS GPA:
Continuing education in Nursing at Southern Illinois University Edwardville
Accomplishments
Documentation
Ensured charting accuracy through precise documentation.
Clinical Services Experience working in the Diabetic Firm,Emergency Room
Clinical Skills
Monitored patients' respiration activity, blood pressure and blood glucose levels in response to medical administration.
Surgical Preparation
Assisted in patient surgery preparation by administering proper medication, monitoring patients' conditions and charting abnormalities.
Charting
Developed and organized 300+ charts for all new and current patients, routinely updating information for physician reference.
Patient Advocacy
Explained treatment procedures, medication risks, special diets and physician instructions to patients.
Quality Assurance
Ensured and enforced medical office compliance with HIPAA, OSHA and CLIA regulations for maximum quality and control.
Patient Care
Delivered compassionate care that exceeded hospital requirements.
Successfully provided quality care to [number of] patients in [type of]
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