CASE MANAGER Resume Example
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CASE MANAGER
Professional Summary
Professionally trained [job title] with experience ensuring high standards of culturally competent care for wide variety of patients with diverse needs. Three years of basic screening, diagnostic treatment and rehabilitative and supportive services as a member of a primary health care team. High-performing Manager with 12 years of healthcare experience in hospital and medical office environments. Responsible [job title] with excellent communication skills demonstrated by [number] years of experience in healthcare.
Skills
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Work History
CASE MANAGER, 09/1989 to 09/2001
Oaks Integrated Care Inc. – Mount Holly
Oaks Integrated Care Inc. – Mount Holly
- Assessed need for, ordered, obtained and interpreted appropriate lab tests.
- Chronic patient care in med-surg unit, adeptly handling all aspects of treatment from medication to wound care to monitoring for [number] patients per shift.
- Counseled and educated patients about reproductive health issues and wellness. Expertise in STDs, HIV and family planning.
- Led CNA training program and conducted classes for prospective CNAs. Oversaw the training of [number] students annually.
- Organized and led [number] support groups per [time period] in subjects related to physical and emotional health to ensure long-term patient well-being.
- Oversaw and managed [number] clinical and support staff in patient care activities while maintaining a high level of staff morale and professionalism.
- Self-directed with astute judgment skills. High level of personal accountability.
- Effective counseling in health maintenance and disease management.
- Managed care for post-operative patients through discharge.
- Liaised between patients and physicians to ensure patient comprehension of treatment plans.
- Closely monitored acute conditions.
- Instructed patients and family members on proper discharge care.
- Monitored patient reactions to drugs and carefully documented progress of individuals participating in clinical trials.
- Demonstrated ability to lead and motivate outstanding healthcare teams.
- Ensured HIPAA compliance.
- Contributed substantially to successful department JCAHO accreditation.
- Demonstrated ability to lead and motivate outstanding healthcare teams.
- Contributed substantially to successful department JCAHO accreditation.
- Demonstrated ability to lead and motivate outstanding healthcare teams.
- Ensured proper care for victims of domestic violence who presented to urgent care clinic.
- Diagnosed and treated patients with chronic and acute health problems such as MI, arrhythmias, asthma, COPD and pneumonia.
- Participated in unit-based Quality Assurance Program.
- Developed and implemented nursing care plans.
- Developed patient care plans, including assessments, evaluations and nursing diagnoses.
- Documented patient information obtained from interviews.
- Ensured efficacy of treatments through monitoring of treatment regimens.
- Trained new staff on quality control procedures.
- Followed infection control procedures.
- Assisted patients with daily functions.
- Experience with various medical conditions including Parkinson's, Dementia, Diabetes, Cancer, Alzheimer's and Paget's disease.
- Assisted doctors with surgeries and non-invasive procedures.
- Maintained all confidential personnel files, license and CPR compliance records.
- Scheduled patient admissions and discharges.
- Specialized in the nursing care of patients with chemical dependency.
- Strong leader for nursing personnel assigned to the unit/shift.
CASE MANAGER, 09/2001 to 12/2011
Oaks Integrated Care Inc. – Lumberton
Oaks Integrated Care Inc. – Lumberton
- Conducted mandated health screenings, physicals and special education assessments in [number] schools with [number] students. Ensured external follow-up where required.
- Counseled and educated patients about reproductive health issues and wellness. Expertise in STDs, HIV and family planning.
- Organized and led [number] support groups per [time period] in subjects related to physical and emotional health to ensure long-term patient well-being.
- Oversaw and managed [number] clinical and support staff in patient care activities while maintaining a high level of staff morale and professionalism.
- Pharmacological and non-pharmacological management and treatment of various disorders and diseases.
- Self-directed with astute judgment skills. High level of personal accountability.
- Effective counseling in health maintenance and disease management.
- Processed monthly reports for department performance.
- Liaised between patients and physicians to ensure patient comprehension of treatment plans.
- Instructed patients and family members on proper discharge care.
- Closely monitored acute conditions.
- Monitored patient reactions to drugs and carefully documented progress of individuals participating in clinical trials.
- Demonstrated ability to lead and motivate outstanding healthcare teams.
- Contributed substantially to successful department JCAHO accreditation.
- Ensured HIPAA compliance.
- Ensured proper care for victims of domestic violence who presented to urgent care clinic.
- Participated in unit-based Quality Assurance Program.
- Developed and implemented nursing care plans.
- Documented patient information obtained from interviews.
- Ensured efficacy of treatments through monitoring of treatment regimens.
- Followed infection control procedures.
- Measured urine and delivered specimens to lab.
- Experience with various medical conditions including Parkinson's, Dementia, Diabetes, Cancer, Alzheimer's and Paget's disease.
- Collected blood, tissue and other laboratory specimens and prepared them for lab testing.
- Developed and produced all office flyer notifications for important policy changes, office news and events.
- Maintained all confidential personnel files, license and CPR compliance records.
- Scheduled patient admissions and discharges.
- Specialized in the nursing care of patients with chemical dependency.
Education
Bachelor of Science: SOCIOPSYCHOLOGY:CLINICAL&ABNORMAL PSYCHOLOGY, 2014
PARK UNIVERSITY - City, State
PARK UNIVERSITY - City, State
Earn 72 hours in Nursing before transferring to Southern Illinois University Edwardville
Associate of Science: NURSING, SOUTHWESTERN ILLINOIS COLLEGE - City, State
Associate of Science: NURSING, TRANSFERED TO SOUTHERN ILLINOIS UNIVERSITY EDWA
SOUTHWESTERN ILLINOIS COLLEGE - City, State
SOUTHWESTERN ILLINOIS COLLEGE - City, State
- Continuing education in Nursing at Southern Illinois University Edwardville
Accomplishments
- Documentation
- Ensured charting accuracy through precise documentation.
- Clinical Services
Experience working in the Diabetic Firm,Emergency Room
- Monitored patients' respiration activity, blood pressure and blood glucose levels in response to medical administration.
- Assisted in patient surgery preparation by administering proper medication, monitoring patients' conditions and charting abnormalities.
- Developed and organized 300+ charts for all new and current patients, routinely updating information for physician reference.
- Explained treatment procedures, medication risks, special diets and physician instructions to patients.
- Ensured and enforced medical office compliance with HIPAA, OSHA and CLIA regulations for maximum quality and control.
- Delivered compassionate care that exceeded hospital requirements.
- Successfully provided quality care to [number of] patients in [type of]
- environment.
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Resume Overview
School Attended
- PARK UNIVERSITY
- SOUTHWESTERN ILLINOIS COLLEGE
Job Titles Held:
- CASE MANAGER
Degrees
- Bachelor of Science : SOCIOPSYCHOLOGY:CLINICAL&ABNORMAL PSYCHOLOGY , 2014
Associate of Science : NURSING ,
Associate of Science : NURSING , TRANSFERED TO SOUTHERN ILLINOIS UNIVERSITY EDWA
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