Extensive and diverse support professional with record of increased responsibility. Proficient in prioritizing and completing task in a timely manner, yet flexible. Patient focused with diverse experience in admissions, LTC, insurance (Medicare, Medicaid, long & short term disability, HMO) and communications. A strong leader trained in team building, professional connections and human services management, recognized for ability to promote professionalism and enhance staff awareness. Key Skills Ability to read, analyzes, collect data, define problems, establish facts, and draw valid conclusions and interpret common scientific journals and legal documents. Fluent in Haitian Creole Excellent written and verbal communication skills with a proven ability to speak effectively before groups. 6 plus years' experience in healthcare environment and hospital settings, which has allowed me the ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the community Advanced knowledge of Microsoft word, excel, PowerPoint and Meditech. Knowledge of Health Insurance Portability Accountability Act regulations, OSHA regulations and insurance reimbursement. Strong leadership problem solving skills, and CPR certified.