Case Manager Resume Example
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CASE MANAGER
Summary
To obtain a position with an organization/company that will allow my 15 years of experience to continue to grow and develop for the benefit of my employer
Skills
| Strong Communications skills, 5 years of Supervising 40 hours Domestic Violence Certified Proficient in Microsoft Office (Word and Outlook) Data Software: ETO Social Solution & COPA and HMIS |
Experience
09/2015
Case ManagerPinnacle Services
- Determines requirements by completing intake interviews; determining need for therapeutic medical, psycho-social, and psychiatric evaluations; reviewing therapist evaluations, treatment objectives, and plans.
- Establishes treatment programs by setting schedules and routines; coordinating services being provided; arranging resources, including transportation and escort.
- Monitors cases by verifying clients' attendance; observing and evaluating treatments and responses; advocating for needed services and entitlements; obtaining additional resources; intervening in crises; providing personal support.
- Maintains child records by reviewing case notes; logging events and progress.
- Communicates family progress by conducting weekly interdisciplinary meetings and evaluations; disseminating results and obstacles to therapeutic team and family; identifying treatment influences.
- Prepares family discharge by reviewing and amplifying discharge plans; coordinating discharge and post-discharge requirements; orienting and training family members; providing resources.
- Improves staff competence by providing educational resources; balancing work requirements with learning opportunities; evaluating the application of learning to changes in treatment results.
- Improves treatment results by studying, evaluating, and re-designing processes; implementing changes; rewriting policies and procedures.
- Improves financial status by analyzing results; monitoring variances; identifying trends; recommending actions to management.
- Assist parents with IEP's meeting.
- Prepares reports by collecting, analyzing, and summarizing treatment and results data and trends; compiling statistics; completing grant and subsidy applications.
- Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
- Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
06/2013 to 01/2015
Advocate/ Overnight WorkerHoly Redeemer Health System
- Facilitate crisis intervention to ensure the safety and well-being of residents.
- Facilitate safety of residents by doing weekly unit checks.
- Provides crisis intervention when needed.
- Provide minimally 10 hours of individual client assistance per week, and minimally 40 hours of group/milieu service hours per month.
- Complete unit preparation for incoming clients may include preparing care packages.
- Responsible for the inventory of food, clothing and household donations.
- Develop Service Plan jointly with each client.
- Will continuously monitor progress of the client (s), and adjust service plans as necessary.
- Monitors the goals, objectives and quality of the program.
- Time frames must be clearly specified.
- On Behalf of the client and /or family rescue, will coordinate and advocate with outside entities which may include; social service organizations, mental health organizations, substances abuse organizations, housing organizations and /or legal /law enforcements agencies, etc.
- Works with internal agency programs to link clients to appropriate services.
- Provides effective case management/documentation which includes completing all required documentation in a timely manner and maintain records, files, reports as directed.
01/2008 to 06/2013
Family Support WorkerWest Side YMCA
- Complete client assessments and verify program eligibility.
- Develop along with clients, an individual care plane for each client.
- Track and monitor client progress toward program goals and assist them with meeting the goals established in their respective care plan.
- Follow-up on outreach activities and maintain a caseload within guidelines established by the program director at the start of the program year.
- Maintain contact with client and conduct home visit at required interval.
- Ensures bi-weekly parenting skills classes and bi-weekly Parent-And-Child-Together are delivered.
- Leadsparenting skills classes and Parent-And-Child-Together as needed.
05/2005 to 05/2007
Christopher House- Lead School Age Worker
- Maintain and collect needed documentation for enrollment, social service and medical files for each child.
- Meet with parents to secure and compile all document required for re-determination.
- Serve as a liaison between families and the program, interpreting agency policies to parents.
- Maintain records of meeting with parents.
- Assist coordinator to ensure school age program is in compliance with DCFS licensing standards and CHDS requirement: lead a comprehensive program of educational, social and recreational activities for school aged children.
Education and Training
BachelorEast West University
Skills
agency, bi, case management, Communications skills, crisis intervention, client, clients, discharge plans, documentation, financial, inventory, law, legal, logging, notes, director, meetings, mental health, Microsoft Office, Outlook, Word, Works, Monitors, networks, policies, designing processes, progress, publications, quality, reading, Maintain records, requirement, safety, statistics, Supervising, transportation, treatment programs
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Resume Strength
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- Formatting
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- Length
- Measurable results
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- Typos
Resume Overview
School Attended
- East West University
Job Titles Held:
- Case Manager
- Advocate/ Overnight Worker
- Family Support Worker
- Christopher House- Lead School Age Worker
Degrees
- Bachelor
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