Case Manager Resume Example
Love this resume?Build Your Own Now
CASE MANAGER
Professional Summary
Marine Corps Veteran possessing extensive knowledge in manpower management and recruitment operations. This includes Resume generating, screening, shortlisting and counseling. I have excellent communication and networking abilities, Computer competencies, research skills, and attention to details. With 10-years' experience in analyzing military records, education and training to assess job skills and qualifications. I welcome every opportunity to support and see my fellow Veterans and service members excel. My Career is supported by a master's degree and DD-214
Skills
|
|
Work History
Case Manager, 04/2019 to 10/2019
Pinnaclecare – Naples , FL
Pinnaclecare – Naples , FL
- Linked clients to community resources through case management and referrals.
- Accompanied Social Workers to perform wellness checks and home visits.
- Developed and deepened connections with community resources to support participants.
- Provided community resources and education to families to increase knowledge and advocacy skills.
- Conducted home visits and kept in contact with families by phone in accordance with agency policies.
- Engaged with community members to offer information about available resources for housing, clothing and utilities assistance.
- Established immediate and long-term care goals and worked with interdisciplinary team to create plans to achieve goals.
- Obtained and supplied information to coordinating agencies to provide best possible guidance to clients.
- Secured housing, medical care and employment for clients by collaborating with various community agencies.
- Maintained regular contact with clients by calling and visiting clients' homes.
Supply Chain Administrator and Operation Specialist, 07/2013 to 07/2019
United States Marine Corps – City , STATE
United States Marine Corps – City , STATE
- Minimized process discrepancies by spearheading budget, supervising staff and controlling inventory and supply management.
- Monitored and reported on transportation costs and properly filed shipping documents.
- Achieved and maintained customer loyalty by forging long-term relationships based on prompt and courteous service.
- Supported senior company leaders by delivering reports outlining performance to drive process improvements.
- Coordinated with freight forwarder to provide vendor shipping details and obtain shipping updates.
- Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.
- Trained, supervised and evaluated workers.
- Audited internal activities and conducted thorough inspections.
- Managed a team of employees, overseeing training, and professional growth of employees.
- Implemented cost-saving initiatives that addressed long-standing problems.
- Handled day-to-day running of the Procurement,Shipping and receiving department ensuring high levels of productivity and progression.
- Planned equipment, supply and material shipments to various locations, including the middle east and areas where US forces were deployed.
- Forecasted and managed the units operating budget for every location.
- Operated within budgetary constraints, participated in development of annual budget forecasts, and reconciled operating budget.
- Taught new team members correct procedures for all areas of operations.
- Achieved and maintained customer loyalty by forging long-term relationships based on prompt and courteous service.
Supply Administration/Fiscal Specialist, 10/2009 to 07/2013
Marine Corps – City , STATE
Marine Corps – City , STATE
- Lead and Trained Marines in various disciplines
- Counseled Marines and connected them with resources for advancement
- Performed complex general accounting functions, including preparation of journal entries, account analysis and balance sheet reconciliation.
- Assisted in the development of annual expense plan goals and distributing of financial resources.
- Reconciled accounting records and reports from clients' checks and cash receipts.
- Negotiated contracts and maintained relationship with key vendors.
- Purchased and maintained needed supplies for full productivity.
- Improved process which led to an audit score of 93.
- Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.
- Maintained daily reports and advised executive leaders in decision-making processes.
- Performed accounts receivable duties, including invoicing, researching charge backs, discrepancies and reconciliations.
- Liaised with vendors to order and maintain inventory of office supplies and to obtain most cost-effective pricing.
- Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
- Developed recordkeeping systems for employee records and company documents to optimize operations and reduce project lags.
- Conducted thorough research using diverse resources to assist professional staff with routine and special project tasks.
- Successfully completed special projects to exceed goals of both unit and overall organization.
- Managed monthly invoices for organization and maintained accurate processing and verification.
- Improved customer service rating and training
- Compiled finance reports for program leaders.
- Coordinated travel accommodations for staff and out-of-town visitors, including vouchers, agendas and transportation.
- Established administrative work procedures to track staff's daily tasks.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Recorded expenses and maintained accounting records.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Liaised between clients and vendors and maintained effective lines of communication.
Education
Master of Arts: Business Administration And Management, 07/2019
Jack Welch Management Institute, Strayer University - City, State
Jack Welch Management Institute, Strayer University - City, State
Bachelor of Science: Business AdministrationStrayer University - City, State
Lean Six Sigma Green Belt | Equal Opportunity Specialist
Affiliations
Alpha Sigma Lambda, Honor Society |The Society of Collegiate Leadership and Achievement
Grier Heights Lodge #752
DISCLAIMER
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
Resume Strength
- Completeness
- Word choice
- Length
- Measurable results
- Strong summary
Resume Overview
School Attended
- Jack Welch Management Institute, Strayer University
- Strayer University
Job Titles Held:
- Case Manager
- Supply Chain Administrator and Operation Specialist
- Supply Administration/Fiscal Specialist
Degrees
- Master of Arts : Business Administration And Management , 07/2019
Bachelor of Science : Business Administration
Lean Six Sigma Green Belt | Equal Opportunity Specialist
Similar Resumes
