LiveCareer
LiveCareer
  • Dashboard
  • Jobs
  • Resumes
  • Cover Letters
  • Resumes
    • Resumes
    • Resume Builder
    • Resume Examples
      • Resume Examples
      • Nursing
      • Education
      • Administrative
      • Medical
      • Human Resources
      • View All
    • Resume Search
    • Resume Templates
      • Resume Templates
      • Nursing
      • Education
      • Medical
      • Human Resources
      • Customer Service
      • View All
    • Resume Services
    • Resume Formats
    • Resume Review
    • How to Write a Resume
    • CV Examples
    • CV Formats
    • CV Templates
    • Resume Objectives
  • Cover Letters
    • Cover Letters
    • Cover Letter Builder
    • Cover Letter Examples
      • Cover Letter Examples
      • Education
      • Medical
      • Human Resources
      • Customer Service
      • Business Operations
      • View All
    • Cover Letter Services
    • Cover Letter Templates
    • Cover Letter Formats
    • How to Write a Cover Letter
  • Jobs
    • Mobile App
    • Job Search
    • Job Apply Tool
    • Salary Calculator
    • Business Letters
    • Job Descriptions
  • Questions
  • Resources
  • About
  • Contact
  • 0Notifications
    • Notifications

      0 New
  • jane
    • Settings
    • Help & Support
    • Sign Out
  • Sign In
Member Login
  • LiveCareer
  • Resume Search
  • Case Manager
Please provide a type of job or location to search!
SEARCH

Case Manager Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
CASE MANAGER
Summary

Accomplished Bilingual Case Manager adept at handling high caseloads without sacrificing quality of care. Operate in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life.

Skills
  • Bilingual (English and Spanish)
  • Care planning
  • Conflict mediation
  • Client engagement
  • Cultural understanding
  • Proficient in eCw
  • Verbal Communication Skills
  • Telephone Skills
  • Work Independently
  • Friendly And Courteous
  • Data confidentiality
  • Documentation Review
  • Highly effective communication
  • Attentive listener
  • Adaptable and flexible
  • Proficient in Microsoft Office
  • Customer Service
  • Time Management Skills
  • Aftercare follow up
Experience
12/2019 - 01/2021Case Manager, The Baptiste Group, Chattanooga, TN
  • Coordinated case management and family reunification services for children.
  • Maintain a caseload in compliance with agency expectations as defined by program.
  • Initiated and maintained direct contact with each child and child's family while the child was in care in order to efficiently advance the child's family reunification.
  • Ensured assessments are conducted in accordance with contract policies and procedures.
  • Reported significant incidents in accordance with contract policies and procedures.
  • Worked closely with counselors and care coordinators to ensure communication.
  • Completed and documented allrequired reports, case notes, and case contacts in accordance with the expected timeframe and requirements.
  • Maintained a professional relationship with sponsors and key stakeholders.
  • Coordinated resources from diverse providers for intervention plans.
  • Communicated with legal services providers, social services agencies and local judicial systems regarding cases.
  • Attend weekly meetings with supervisors to consult on cases and to review case plans.
  • Coordinated support services and optimized communication between healthcare workers and patients.
  • Conducted trainings to inform employees on how to report significant incidents reports and how to use the Database appropriately and efficiently.
08/2019 - 11/2019Care Manager 1- Adult Division, Mental Health Cooperative, Cleveland, TN
  • Continually assessed consumers' needs and development of individualized service plan and crisis plan with measurable goals to ensure needs are met.
  • Assisted with referral and linkage to community resources and advocate for consumer.
  • Ensured consumers are seen upon discharge from the hospital.
  • Ensured consumer's daily psychiatric, medical, and environmental needs are planned for and coordinated.
  • Responded to urgent/crisis consumer needs as appropriate to position with assistance of supervisor, crisis services, and clinic staff by developing plans and interventions.
  • Developed and maintain relationships within family unit and friends.
  • Ensured timely and appropriate documentation.
  • Worked with supervisory medical staff to review cases and improve care.
  • Transported clients to locations such as medical appointments and group meetings to maintain social connections and meet medical needs.
06/2016 - 08/2019Administrative Assistant/Translator, Woodway, Inc., Georgetown, TN
  • Provided full English to Spanish translation services.
  • Delivered real-time, accurate oral translations and interpretations for employees and employers
  • Kiln Operator; Keeping Heat Treatment Audit Current.
  • Communicated with vendors to place and receive orders.
  • Monitored multiple databases to keep track of all company inventory.
  • Increased accuracy and reduced discrepancies by verifying data while processing incoming and outgoing checks and wire transfers.
  • Coordinated project materials, including managing physical and digital files, monitoring spreadsheets and updating reports.
  • Tracked expenses and documented records using Quickbooks.
  • Assisted with administrative tasks, including filing, answering phones and data entry.
  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
  • Generated shipment invoices, prepared packages and set up courier deliveries for customers.
10/2013 - 06/2014Administrative Assistant/Translator, Lester Law, Chattanooga, TN
  • Provided full English to Spanish translation services.
  • Duplicated style and flow of original documents.
  • Assisted with administrative tasks, including filing, answering phones, and data entry.
  • Developed organization systems for filing contracts, agreements, court documents, legal records, reports and agendas.
  • Assisted legal staff with collation and organization of case documentation and administrative tasks.
  • Offered quick verbal translations of documents for use by legal professionals.
  • Reviewed and analyzed briefing materials before starting translations.
  • Interpreted conference calls and other workplace communications in real-time.
Education
12/2012Bachelor of Arts, PsychologyLee University, Cleveland, TN
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • The Baptiste Group
  • Mental Health Cooperative
  • Woodway, Inc.
  • Lester Law

School Attended

  • Lee University

Job Titles Held:

  • Case Manager
  • Care Manager 1- Adult Division
  • Administrative Assistant/Translator

Degrees

  • Bachelor of Arts , Psychology

Create a job alert for [job role title] at [location].

×

Advertisement

Similar Resumes

View All
Case-Manager-resume-sample

Case Manager

Global Options/Coventbridge

Hoffman Estates, Illinois

Case-Manager-resume-sample

Case Manager

Youth and Family Alternatives, Inc

Tampa, Florida

Case-Manager-resume-sample

Case Manager

Solaris Hospice

Carrollton, Texas

About
  • About Us
  • Privacy Policy
  • Terms of Use
  • Sitemap
Help & Support
  • Work Here
  • Contact Us
  • FAQs
Languages
  • EN
  • UK
  • ES
  • FR
  • IT
  • DE
  • NL
  • PT
  • PL
Customer Service
customerservice@livecareer.com
800-652-8430 Mon- Fri 8am - 8pm CST
Sat 8am - 5pm CST, Sun 10am - 6pm CST
  • Stay in touch with us
Site jabber winner award

© 2021, Bold Limited. All rights reserved.