To Whom It May Concern;
This letter is to introduce myself and to inform you of my interest in the position your company currently has open. My enclosed resume will inform you of my overall employment background, training, education and skills. My work abilities are backed up with experiences and knowledge in customer service.
In each of my previous job experiences, I have performed my assignments with a high degree of skill and professionalism. My current objective is to obtain a position that will fully utilize my skills and offer an opportunity for continued professional growth.
I believe in excellence and have always dedicated myself, my talents and my creative abilities to assure the successful accomplishment of any company goals. I am confident that my skills will be an asset and have a favorable impact within any department I am placed in. To obtain a position that will allow for personal growth and career advancement/development.
Highlights
Windows 10, Microsoft Office, Adobe Acrobat, Photoshop, Internet Explorer, Netscape, Mozilla Fire Fox
Proficient in Yardi Systems, Inc
Advanced in SecurManage
Education
Breining InstituteLong Beach, CAExpected in Present ā āAlcohol/Drug Treatment Counselor Certification: - GPA:
Columbia CollegeAurora, COExpected in Present ā āB.S:Criminal Justice - GPA:Criminal Justice
Artistic Beauty CollegeAurora, COExpected in 2007 ā ā: - GPA:
Pickens Tech Aurora, Expected in 2006 ā ā: - GPA:
Rangeview H.SAurora, COExpected in 2006 ā āH.S. Diploma: - GPA:
Smoky Hill H.S, Expected in 2004 ā āAurora, CO General Course: - GPA:
Accomplishments
Experience
Community Care, Inc. - Case Manager Appleton, WI, -
Oversaw coordination of support services, such as educational, vocational, legal, recreational, mental health, medical and/or social services.
Worked in conjunction with the client and primary therapist in treatment planning and goals in order to identify ancillary resource needs.
Facilitated individual case management sessions with clients.
Communicated consistently with members of the multi-disciplinary treatment team to ensure exchange of information and collaboration.
Maintained complete and accurate records using prescribed internal documentation guidelines, meeting the requirements per DHCS licensure and Joint Commission accreditation.
Collaborated with the client and primary therapist to implement and create individualized aftercare and transition plans.
Facilitated groups as assigned by the Program Director.
Fullbloom - AOD Counselor Las Vegas, NV, -
Primarily focused on developing and implementing comprehensive treatment plans for a caseload of clients currently on Parole.
Assessing and identifying clinical issues for each resident and creating clear objectives and goals.
Tracking and documenting resident progress in case reports while working to meet all required internal and external standards and policies.
Case management, individual and group counseling, crisis intervention, conflict resolution, assessment and treatment planning, monthly behavioral evaluations, case presentations, conducting interventions, giving individual/group lectures and didactic presentations, facilitating community meetings, participating in multidisciplinary case conferences and treatment plan reviews, developing aftercare treatment plans, and all required documentation.
Rogers Memorial Hospital - Behavior Coach Woodbury, WI, -
Provided direct, in-home service to clients as directed by therapy teams, and assessing clients.
Responsible for creating and implementing behavior modification plans to teach new methods of dealing with challenging behaviors.
Provide life-skills training, identifying alternatives for caregivers in handling behaviors and monitoring progress in achieving goals.
Participated in Child and Family Team Meetings, Engaged in peer support, mentoring, tutoring and occasionally transporting clients.
Columbia University - Addiction Counselor New York, NY, -
Conducted patients' initial screening, intake, assessments, and orientation to assess an individual's needs and begin appropriate treatment.
Assisted in coordination of case management and referrals while consulting with a supervisor and other professionals to provide quality patient care.
Provided addiction education to assist patients to gain a better understanding and acceptance of the addictive disease process.
Hilton Worldwide - Resident Manager New Orleans, LA, -
Primary point of contact for all residents from orientation to discharge.
Monitored resident walk-around behavior and visitations.
Conducted crisis interventions when necessary, and transporting residents by company vehicle.
Performed inspections of the resident's lockers, sleeping quarters, and bags.
Monitored resident ingestion of OTC and prescription medication, drug screening and body searches.
Oversaw security checkpoint and monitored video cameras.
Maintained safety, security, orderliness, and cleanliness throughout the facility.
Reported and providing written documentation for all accidents, behavioral incidents, and headcounts.
Supervised Approx 220 clients in a co-ed facility.
Marriott International - Resident Supervisor Key Largo, FL, -
Primary point of contact for all residents from orientation to discharge.
Monitored resident walk-around behavior and visitations.
Conducted crisis interventions when necessary, and transporting residents by company vehicle.
Performed inspections of the resident's lockers, sleeping quarters, and bags.
Monitored resident ingestion of OTC and prescription medication, drug screening and body searches.
Oversaw security checkpoint and monitored video cameras.
Maintained safety, security, orderliness, and cleanliness throughout the facility.
Reported and providing written documentation for all accidents, behavioral incidents, and headcounts.
Supervised Approx 60 clients in a female facility.
CEC Arapahoe County Residential Center - Resident Manager City, STATE, -
Primary point of contact for all residents from orientation to discharge.
Monitored resident walk-around behavior and visitations.
Conducted crisis interventions when necessary, and transporting residents by company vehicle.
Performed inspections of the resident's lockers, sleeping quarters, and bags.
Monitored resident ingestion of OTC and prescription medication, drug screening and body searches.
Oversaw security checkpoint and monitored video cameras.
Maintained safety, security, orderliness, and cleanliness throughout the facility.
Reported and providing written documentation for all accidents, behavioral incidents, and headcounts.
Supervised Approx 150 clients in a female facility.
Professional Affiliations
CAADE Registered for AOD Counseling First Aid Mental Health (Colorado Dept. of Corrections) Sex Offender Management (Colorado Dept. of Corrections) First Aid/CPR CPI Management Developmentally Disabled (Colorado Dept. of Corrections)
Additional Information
I look forward to hearing from you in the near future and hopefully to schedule an interview in which I hope to learn more about the position, current goals and plans and how I may be able to contribute to its continued success and growth.
You can contact me via phone at (555) 432-1000 or e-mail at resumesample@example.com.
Sincerely,
Avane Claire
Skills
Administrative, Adobe Acrobat, Photoshop, Case management, Clerical, conferences, conflict resolution, consulting, Counselor, counseling, crisis intervention, crisis interventions, client, clients, documentation, Internet Explorer, legal, Director, Meetings, mental health, mentoring, exchange, Microsoft Office, Windows, Netscape, assist patients, patient care, cameras, policies, presentations, progress, quality, safety, Scheduling, social services, supervisor, therapy, treatment plan, treatment plans, treatment planning, tutoring, 50 wpm, video, written
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