Case Manager resume example with 14+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Summary
Skilled Case Manager experienced in coordinating care for individuals that are homeless. Proactive and resourceful professional able to make appropriate decisions for high-quality and cost-effective care. Careful provider of preventative and proactive care for fragile clients.
Skills
Patient advising
Cross-functional collaboration
Patient assessment
Progress evaluations understanding
Emotional awareness
Client meetings
Effective customer communication
Flexible
Decision-making
Experience
Case Manager, 12/2019 - Current Council For Economic Opportunities In Greater Cleveland – Cleveland, OH,
Coordinated support services and optimized communication between healthcare workers and patients.
Collaborated with various healthcare providers to facilitate delivery of services.
Reviewed effectiveness of treatment for individual and family situations.
Reviewed and recorded progress of patients.
Developed appropriate care plans for at-risk individuals and high-risk families.
Communicated with legal services providers, social services agencies and local judicial systems regarding cases.
Determined and coordinated appropriate level of care to meet individual patient needs.
Coordinated resources from diverse providers for intervention plans.
Collaborated with different disciplines to provide cohesive care to patients.
Assisted patients in receiving high-quality, appropriate care with best possible results.
Coordinated between various entities to manage cases.
Documented plans, findings and results and submitted to employers and insurance carriers.
Managed delivery of social services for [Number][Type] residents in need of [Type] and [Type] assistance.
Partnered with similar organizations to meet greater needs, preventing duplication and optimizing resource utilization.
Juggled multiple projects and tasks to ensure high quality and timely delivery.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Legal Secretary, 02/2007 - Current Chubb – Urbandale, IA,
Processed and distributed invoices to bill clients.
Acted as liaison between clients, vendors and attorneys.
Checked office supplies stock and placed orders to maintain levels.
Assisted in maintaining department attorney personnel files with utmost confidentiality.
Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.
Coordinated and scheduled meetings and telephone conferences.
Drafted and typed grammatically correct office memos.
Photocopied all correspondence, documents and other printed materials.
Composed and revised legal documents, including letters, depositions and court documents.
Drafted letters and prepared legal correspondence for attorneys and legal assistants.
Received and disbursed all incoming mail.
Processed summonses, subpoenas and complaints.
Organized and maintained law libraries, documents and case files.
Recorded and monitored court appearance dates.
Composed and revised legal documents such as letters and depositions.
Proofed documents and submitted to attorneys for review.
Teacher, 03/2008 - 01/2014 Arrow Child And Family Ministries – Towson, MD,
Developed individualized lesson plans based on each student's IEP goals.
Met with parents and guardians to discuss student progress and increase participation for comprehensive and long-term student success.
Utilized technology resources, including SMART Boards and [Type] applications to develop lesson plans.
Implemented remedial programs for students requiring extra assistance.
Fostered positive, student-centered classroom environment by encouraging opinion sharing.
Scheduled and held parent-teacher conferences to keep parents up-to-date on children's academic performance.
Designed compelling lesson plans focused on literature and writing learning goals for [Type] level classes.
Worked with students individually to address areas of concern, including test grades and missed coursework.
Worked outside normal hours to be available to answer parent and student questions.
Established positive relationships with students, parents, fellow teachers and school administrators.
Tested students with quizzes, essays and exams to gauge learning effectiveness.
Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning.
Developed, administered and graded tests and quizzes promptly to provide quick feedback.
Taught students in various stages of cognitive, linguistic, social and emotional development.
Taught after-school and summer enrichment programs.
Education and Training
Bachelor of Arts: Liberal Studies, Expected in 05/2006 - Cal State Dominguez - Carson, GPA:
Minor in Psychology.
Master of Arts: Education, Expected in 05/2008 - University Of Phoenix - Gardena, CA, GPA:
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