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Case Manager Resume Example

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CASE MANAGER
Summary

Motivated and results driven professional recognized for professionalism, commitment to excellence, and demonstrated ability to communicate and working with senior management, associates, and customers. Have excellent interpersonal skills, able to collaborate effectively with co-workers at all levels. Self-motivated and can work independently or on a team.

Skills
  • EXCELLENT STRATEGIST- Provide solutions that boost productivity and efficiency across the organization. Quickly identify problem areas and implement effective solutions to meet goals.
  •  EXCEPTIONAL ORGANIZATIONAL SKILLS- Consistently recognized by colleagues for exceptional talents in needs analysis and problem resolution in fast-paced environments. 
  • STRONG SENSE OF RESPONSIBILITYSolid professional standards; excellent track record of dependability. Maintain focus on achieving results while implementing solutions to meet a diversity of needs. 
  • ADMINISTRATION AND MANAGEMENT -Knowledgeable of leadership and management principles involved in strategic planning, resource allocation, leadership technique, and coordination of people and resources. 
  • CUSTOMER SERVICE/CLIENT MANAGEMENT -Consistently demonstrate responsiveness, strong customer focus, and ability to build good customer relationships. 
  • COMPUTER SKILLS Knowledgeable of computer programs to include the worldwide web/internet, QuickBooks, Windows 7 & XP, and Microsoft Office: Word, Excel, Power Point.
Experience
02/2018 to Current
Case ManagerCrossroads Diversified Services - Travis Air Force Base , CA

Implement and supervise effective program of care as devised by Project Independence team and outlined on the youth's TILP . Develop supportive relationship with youth on caseload, completing case management responsibilities, documentation and other duties as necessary.

Assist participants in establishing successful daily routines including school, work, interactions with friends, family, etc. Respond to and attend to details of crisis situations that may arise during working and non-working (on call hours). Assist Program Director and Program Supervisor with maintaining frequent and consistent contact with representatives of all involved agencies as needed. This may include referral and initial interview, written and verbal progress reports, discharge planning and termination. Maintain detailed records of participants' goals, milestones, incidents, financial records, etc. and assist participant in learning how to maintain their own records. Work with participants on scheduling ice-breaker meetings and follow up 30 day meetings of placement and inviting all relevant parties. Research housing options, community resources and provide referrals as necessary. Attend weekly Treatment team meetings and community building participant meetings. Coordinate the transportation of clients to medical appointments and any emergencies as needed. Observing and obtaining information from participants to determine if mental health services should be recommended.

04/2016 to 01/2018
Behavioral TherapistLhc Group - Oconto Falls , WI

Provide ABA treatment to children aged 2-7 years old Implement individualized treatment plans to meet the child's needs, decrease problem/aggressive behaviors and promote skill acquisition: communication, social, daily living, independence, personal hygiene, fine/gross motor skills Communicate with parents and other BCBA team members Data collection, behavior analysis, implementation of both skill acquisition and behavior reduction  interventions Key Accomplishments and Contributions: **Became a Registered Behavior Technician with the BABC within 1 year of hire. RBT-17-33829

07/2012 to 06/2015
TeacherCatholic Charities, Archdiocese Of Hartford - Waterbury , CT

Instruct, advice, and supervise children 18 months to 2 years old. Teach children basics such as alphabets/phonics, numbers, shapes, colors and colors. Assist children during meals, changing diapers, as well as potty training. Key Accomplishments and Contributions: **Promoted from Teacher's Aide to lead Teacher (overseeing an Aide) after the first year of hire.

11/2006 to 04/2009
Lead Social Worker/Youth CounselorNew Alternatives Inc- CRF - City , STATE

Interviewed clients and serve as an effective liaison between the clients, their families, child care workers and county agency workers. Responsible for case management, treatment planning, coordinating placements, and monitoring/supervising visits. Handled client intake, crisis intervention, and clinical assessment. Performed youth counseling/family counseling. Key Accomplishments and Contributions: **Promoted from new hire Social Worker to Lead Social Worker (overseeing 2 others) within 1 year of hire. **At one point, was the sole Social Worker for the entire facility, successfully managing all clients in the 30 bed residential facility

Education and Training
2015
Master of Science: Forensic PsychologyWalden University - City
2005
Master of Arts: Psychology - Marriage anf Family Therapychapman univerity - City, State
2002
Bachelor of Science: Psychology/BiologyXavier University of Louisiana - City, State
1998
High School DiplomaWillowridge High School - City, State
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Resume Overview

School Attended

  • Walden University
  • chapman univerity
  • Xavier University of Louisiana
  • Willowridge High School

Job Titles Held:

  • Case Manager
  • Behavioral Therapist
  • Teacher
  • Lead Social Worker/Youth Counselor

Degrees

  • Master of Science : Forensic Psychology
    Master of Arts : Psychology - Marriage anf Family Therapy
    Bachelor of Science : Psychology/Biology
    High School Diploma

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