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Case Management Specialist - Case Management Specialist - Trainer Resume Example

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CASE MANAGEMENT SPECIALIST - CASE MANAGEMENT SPECIALIST - TRAINER
Professional Summary
to 7 years' law firm or in-house commercial leasing or commercial real estate experience Extensive experience with commercial real estate leasing preferred Working knowledge of real estate law and hands-on experience in drafting, negotiating and interpreting legal documents Ability to work both independently with minimal supervision and within a team Ability to think strategically and take ownership of projects Ability to multi-task and prioritize assignments to meet deadlines while delivering consistent, quality work product Strong time management and organizational skills Superior attention to detail, judgment, and follow-through Strong interpersonal, written and verbal communication skills Ability to communicate effectively with a variety of contacts, including senior management, outside counsel, and business associates Motivation and initiative to expand existing skill set and take on additional tasks Proficiency with Microsoft Word and Excel
Experience
Case Management Specialist - Case Management Specialist - Trainer 02/2014 to Current TrialWorks, a Lawdex Corporation Miami, FL
  • Iinteract with customers to develop specifications for content of courses, prepares lesson plans and hardware/software documentation.
  • You will work with management to ensure that course material reflect current product features.
  • As the Trainer, you will instruct participants in both classroom and online sessions and maintain post training relationships with scheduled follow up's to determine applicability of course material to the day-to-day operations of the law firm.
  • This position requires an understanding of network infrastructure used in the law firm, which includes desktops, servers, printers, and scanners.
  • Consult with customer to coordinate required training on TrialWorks Case Management Software.
  • Analyze new client previous data infrastructure and recommend transfer for data conversion purposes Must be able to deliver training in a variety of settings with groups of up to 25 participants at client site, or one-on-one via online or by phone.
  • Work closely within the TrialWorks Case Management Software community to recommend modifications for improvement to the software.
  • Develop service handbooks, bulletins and guides based on changes and overall knowledge of product.
  • Work closely with the Sales and Management in an effort to provide a communication link between the customer and the company to ensure effective service is provided.
  • Present solutions to customers.
Paralegal 02/2005 to 02/2014 Steinberg Law Firm Summerville, South Carolina
  • Responsibilities will include filing in state and federal court, transcription and document productions.
  • Individual must be able to work independently and with deadlines Accept and complete legal work delegated by an attorney to ensure the forward progression of files through the firm's internal procedures in conjunction with the legal Lien Foreclosure process Assist attorney(s) prepare for trials, hearings, and other meetings by draft legal documents, prepare pleadings and motions to be filed with courts, research facts, organize case files and documents.
  • Execute the lien foreclosure process from point of filing suit through Summary Judgment and/or Sale.
  • electronic filing systems for records, correspondence, and other materials according to departmental processes and procedures Receive, review and process incoming foreclosure mail; copy and fax outgoing mail Conduct searches to find needed information and/or files Monitor electronic court filings, schedule hearings, as applicable; maintain same on appropriate calendars Perform support tasks such as proofreading, process and prepare letters, memos, emails, and other correspondence as applicable Operate office equipment such as copiers, printers, fax machines, phone system and use computers for word processing and other applications.
  • Follows direction and performs other duties as assigned Ability to safely and successfully perform essential job functions consistent with applicable federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
  • Ability to maintain reasonable regular, punctual attendance consistent with applicable federal, state and local standards Compliance with all personnel policies Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, transcription, designing forms, and other office procedures and terminology.
  • Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Basic knowledge of legal terminology and principles.
  • Primary Responsibilities Drafting, reviewing and revising lease agreements, letters of intent, confidentiality agreements and a variety of other legal documents Monitoring execution of leases and other legal documents - interacting with leasing teams and tenant representation for negotiations and lease issues Draft lease amendments and renewals Preparation of tenant default letters and coordination with outside counsel on collection matters Advising, tracking and interacting with outside counsel on more complex A/R issues Consult with property management staff with respect to contracts, tenant matters, and property management issues Review and analyze access agreements, easement agreements, and related documents Assist with entity formation, governance and other corporate matters Minimum Training and Experience BS/BA degree and/or paralegal certificate, or an equivalent combination of education and experience Minimum of 5.
Education
Associate Degree: Applied Science May 2002 Trident Technical College Applied Science
Skills
administrative, attorney, BA, Basic, Case Management, clerical, hardware, content, contracts, client, data conversion, designing, desktops, direction, Drafting, English, fax machines, fax, features, filing, forms, law, legal, legal documents, lesson plans, letters, managing, materials, meetings, access, mail, office, negotiations, network, office equipment, paralegal, personnel, phone system, copiers, policies, printers, processes, proofreading, property management, research, Sales and Management, scanners, servers, software documentation, phone, Trainer, transcription, Type, word processing, composition
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Resume Overview

Companies Worked For:

  • TrialWorks, a Lawdex Corporation
  • Steinberg Law Firm

School Attended

  • Trident Technical College

Job Titles Held:

  • Case Management Specialist - Case Management Specialist - Trainer
  • Paralegal

Degrees

  • Associate Degree : Applied Science May 2002

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