Previous experience as competent Collections Specialist in retail credit and collections field. Talented in performing high volume of inbound/outbound calls to secure payments on past due accounts. Proficient in offering customers payment plans and alternative debt restructuring options, payment schedules, skip tracing, and compliance requirements. Recognized as dedicated professional driven to meet team targets and enhance bottom-line performance. Effective communicator with passion for helping others. Advanced understanding of administration processes and information gathering. Expertise in information management and MS Office programs.
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