case investigator resume example with 3 years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :

Caring Community Health Worker looking to bring my experience in the field to a challenging new role. Dedicated to providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Organized and motivated employee eager to apply conflict management, attention to detail and interpersonal skills in various environments. Seeking a opportunity to expand skills while facilitating company growth.

  • Microsoft Office proficiency
  • Communication Skills
  • Technology Integration Community Stakeholder Engagement
  • Conflict Resolution
  • Training skills
  • HIPAA guidelines
  • Organized and detail-oriented
  • Team building
  • Multitasking
  • Organizational skills
  • Problem resolution
  • Planning & organizing
  • Chronic disease rates
Case Investigator, 11/2020 - 09/2022
The Phia Group Canton, MA,
  • Completed data entry to facilitate case interview and elicited close contacts into designated system immediately after obtaining.
  • Followed set protocol for contacting assigned newly diagnosed COVID-19 case patients and documented contact attempts and timeframes.
  • Explained importance of contact tracing to prevent disease transmission and keep communities healthy.
  • Leveraged scripted template to guide interview process, ask required questions and conduct interactions with professionalism and empathy.
  • Maintained contact with Case Investigators and assigned Georgia officials to receive assignments and meet health department needs.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our services.
Engineering Laboratory Technician, 01/2019 - 05/2020
Pellissippi State Community College TN, State,
  • Supervised cleaning and maintenance of laboratory equipment to prevent errors and breakdowns.
  • Collected, labeled and stored lab samples according to laboratory specifications.
  • Tested treated waste to verify readiness for facility.
  • Communicated with outside parties and laboratory management regarding test results.
  • Prepared project files for compliance with operating procedures.
  • Prepared test samples and obtained and recorded test data in accordance with standards.
  • Completed lab tests and communicated results to supervising staff.
  • Performed basic calculations and computer data entry.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Paraprofessional, 01/2018 - 01/2019
Fortiss Santa Monica, CA,
  • Applied positive reinforcement to redirect negative behaviors.
  • Customized small group and individual classroom activities based on differentiated learning needs.
  • Supplied one-on-one attention to each student during group activities.
  • Offered students personalized educational, behavioral and emotional support.
  • Handled clerical duties, managed classrooms and coordinated documents for teachers.
  • Observed students to help teachers identify potential learning blocks and opportunities for support.
  • Assisted with implementation of student's individualized IEP at discretion and direction of teachers and administrators.
  • Assisted children at stations during small-group learning periods.
  • Attended training seminars, staff meetings and supervision on a weekly basis and in a prompt manner
  • Served as classroom aide to teachers and worked one-on-one with special needs students age 14 to 18.
  • Cleaned and organized classrooms, materials and supplies.
  • Interacted with staff and students in a professional and ethical manner
  • Participated in supervision and training with an openness to learning and receiving feedback
  • Utilized psychodiagnostics assessment procedures and psychometric methods to facilitate psychotherapy as needed.
Prelab Aide, 12/2016 - 04/2017
Quest Diagnostics City, STATE,
  • Exhibited a capacity to get familiar with the gig obligations relegated to the Pre-Analytical
  • Prepared laboratory equipment and instrumentation required for tests, research, process or quality control.
  • Recorded and reported test results accurately according to established procedures.
  • Organized lab test solutions, compounds and reagents.
  • Produced and submitted laboratory documents and reports per compliance requirements.
  • Demonstrated testing procedures and equipment to new laboratory personnel.
  • Handled and disposed of hazardous chemicals by adhering to safety rules.
  • Collaborated with scientists and engineers to coordinate work and determine solutions.
  • Collected samples from production batches to test for impurities or issues.
  • Set up and maintained laboratory instruments using troubleshooting and correction of malfunctioning equipment.
  • Documented test results, compiled data and reported on findings to supervisor.
Education and Training
Bachelor of Science: Biology, Expected in 12/2013
Alabama Agricultural & Mechanical University Normal - , AL
Status - General Chemistry Introduction to Biology Organic Chemistry Laboratory Cell Structure and Function General Physics Genetics Calculus Human Kinetics Cell Biology
Websites, Portfolios, Profiles

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Resume Overview

School Attended

  • Alabama Agricultural & Mechanical University Normal

Job Titles Held:

  • Case Investigator
  • Engineering Laboratory Technician
  • Paraprofessional
  • Prelab Aide


  • Bachelor of Science

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