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case goods sales resume example with 10+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

US Army Honorable Veteran

Specialist 4th Class Medical Records & Report

Organized and communicative and quick to learn.

Call center high level experience working Chicago

and Indianapolis rollover queue for corporate airline.

Committed job seeker with proven history of meeting company needs with consistent and organized practices. Skilled in working under pressure performing solo or as team player and diversity adapting to new situations, challenges to best enhance the company and organizational brand.

With more than 25 years of creating top-notch customer experiences. Improves sales through personable and helpful customer engagement practices.

Skills
  • Sales & Marketing
  • Problem Resolution
  • Strong Communication and Interpersonal Skills
  • Friendly and Helpful Team Player
  • Verbal and Written Communication
  • Natural People Person
  • Computer Proficiency and Microsoft Office
  • Focused and Attention to Detail
  • Exceeding Customer Expectation
  • Safety and Cleanliness Standards
  • Adaptable and Flexible
  • Customer Education
  • Cash Register Operation
  • Payment Processing
  • Cash Handling
  • POS Software
  • Decision-Making
Experience
08/2022 to 07/2023 Case Goods Sales Related Companies | Chicago, IL,
  • Home and Business Furniture and Decor
  • Engaged with customers upon entering to satisfy quick questions and locate products.
  • Suggested warranties for fragile or expensive products to improve profit.
  • Computed purchases and received and processed cash or credit payment.
  • Completed customers' purchases by processing credit and payment cards and placing items in bags.
  • Welcomed guests and asked open-ended questions to best determine optimal product choices.
09/2019 to 11/2021 New Home Sales Hostess Related Companies | San Francisco, CA,

Sales represented perspective Buyers & Sellers

  • Properties included Lennar Metro Crossing (Fremont), SoMont Community (Milpitas) and The Vale Community (Sunnyvale)
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Recognized by management for providing exceptional customer service.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
09/2018 to 09/2019 Senior Leasing Consultant Related Companies | Boston, MA,

.

  • Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
  • Prepared lease paperwork and obtained signatures and first payments from new residents.
  • Contacted and followed up with tenants on renewal notices.
  • Conducted background checks on applicants.
  • Conducted informative and personalized tours, resulting in revenue sales and new leases.
  • Tracked leads using CRM software and followed up with interested parties.
10/2016 to 01/2017 Senior Leasing Consultant Windermere Real Estate | Alpine, CA,
  • Converted from temporary assignment by Career Strategies to full-time employee
  • Handled all leasing aspects and customer service for both properties at Stevenson Place and The Boulevard. Support management and staff.
  • Received rent payments and tracked transactions in accounting software.
  • Tracked leads using CRM software and followed up with interested parties.
  • Coordinated maintenance and repair requests with residents (PTE) Permission To Enter and followup.
01/2013 to 05/2016 Senior Leasing Consultant Trinity Property Management | City, STATE,
  • Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
  • Received rent payments and tracked transactions in accounting software.
  • Checked rental eligibility by following company's verification process.
  • Detailed application requirements and answered questions from prospective tenants.
  • Tracked leads using CRM software and followed up with interested parties.
  • Used conflict resolution skills to quickly resolve issues among residents.
  • Implemented online advertising and other marketing initiatives to generate interest from individuals and businesses.
04/2013 to 07/2013 Realtor BETTER HOMES & GARDENS MASON/MCDUFFIE | City, STATE,
  • Represented buyers and sellers for residential purchases/sales.
  • Maintained current and accurate CRM database of prospective customers.
  • Promoted properties via advertisements, open houses and multiple listing services..
  • Oversaw and negotiated offers for real estate purchases on clients' behalf.
  • Prepared forms needed for real estate transactions, contracts, deeds, closing statements and leases.
  • Managed real estate transactions from initiation to closing.
  • Researched and determined competitive market price.
05/2005 to 11/2007 Realtor & Residential Mortgage Consultant REALTY WORLD GLOBAL | City, STATE,
  • Scheduled home viewings with potential buyers.
  • Advised prospective clients on current market activities and optimal buying or selling choices.
  • Promoted property sales through advertisements, open houses and participation in multiple listing services.
  • Maintained current and accurate CRM database of prospective customers.
  • Conferred with escrow companies, lenders and home inspectors to expedite transactions and home buying process.
  • Represented buyers and sellers in major real estate transactions.
  • Managed real estate transactions from initiation to closing.
Education and Training
Expected in 04/1996 to to United Airlines’ Apollo Operating System | Airline Computer System Corporate ATA Headquarters, Indpls, Indiana, GPA:

ATA Corporate Headquarters, Indpls, Indiana Chicago, Illinois

Sabre and Apollo Reservations & Customer Service

High Level Call Center with roll over Indianapolis, Indiana and from Chicago, Illinois.

ATA Corporate Travel and Pleasjant Hawaiian Airlines

Expected in 12/1994 to to Sabre & Apollo Certification Diploma | Operating, Reservations Corporate ATA Headquarters , Indpls, Indiana, GPA:
Expected in 08/1994 to to Diploma | Administrative Office Technology INDIANA VOCATIONAL TECHNICAL COLLEGE, Bloomington, Indiana GPA:
Expected in 01/1972 to to Certification in California’s Real Estate Principles, May 1998 | UNITED STATES, Denver, Colorado GPA:
WaterplaceVillagioAldenwoodFitzsimons Army Medical Center Medical Records & Reports Specialist 4th Class, Honorable Discharge
Expected in 01/1972 to to Specialist 4th Class USA Honorable Discharge | Medical Records,Reports FitzsimonsHosp Denver, Co US ARMY FORT SAM HOUSTON, SAN ANTONIO, TEXAS, GPA:
Expected in to to California Real Estate License | Ca. Real Estate California Dept Real Estate, Sacramento, CA, GPA:
Expected in to to | Ca Real Estate Chamberlin Real Estate, San Jose, Ca., GPA:
Expected in to to AMERICAN EXPRESS CORPORATE | TRAVEL SERVICES Los Altos, , California GPA:
Expected in to to TRANS AIR | AMERICAN, ACADEMY, Indianapolis, Indiana GPA:
Expected in to to | Volunteer , , GPA:
  • Volunteer Fremont Police Department
  • VIPS (Volunteer In Police Services) 2012-2015
Activities and Honors
Participated in Fremont Police Department’s V.I.P.S. (Volunteer in Police Services) program 2012 - 2015
Accomplishments
  • ADDITIONAL
  • Excellent written, oral, and interpersonal communication skills
  • INFORMATION
  • Proven expertise in public relations, customer service, and sales
  • Knowledge of property management software (Yardi, OneSite, Door King, Keytrak, MRI, Calyx Point)
Additional Information
  • EDUCATION CALIFORNIA DEPARTMENT OF REAL ESTATE Sacramento, California California Real Estate License - Salesperson (DRE #01466313) valid to December 2024.
Certifications
  • Certified [Job Title], [Company Name] - [Year]

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Resume Overview

School Attended

  • Corporate ATA Headquarters
  • Corporate ATA Headquarters
  • INDIANA VOCATIONAL TECHNICAL COLLEGE
  • UNITED STATES
  • US ARMY FORT SAM HOUSTON
  • California Dept Real Estate
  • Chamberlin Real Estate
  • TRAVEL SERVICES Los Altos
  • AMERICAN, ACADEMY
  • Volunteer

Job Titles Held:

  • Case Goods Sales
  • New Home Sales Hostess
  • Senior Leasing Consultant
  • Senior Leasing Consultant
  • Senior Leasing Consultant
  • Realtor
  • Realtor & Residential Mortgage Consultant

Degrees

  • United Airlines’ Apollo Operating System
  • Sabre & Apollo Certification Diploma
  • Diploma
  • Certification in California’s Real Estate Principles, May 1998
  • Specialist 4th Class USA Honorable Discharge
  • California Real Estate License
  • Some College (No Degree)
  • AMERICAN EXPRESS CORPORATE
  • TRANS AIR

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