Cart Associate resume example with 6+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Friendly and efficient young man devoted to maximizing customer satisfaction with exceptional service and support. Knowledgeable regarding customer standards with strong skill in retaining product and service information to provide effective issue resolution. Skilled in promoting sales to increase revenue while addressing diverse issues. Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.
Skills
Active Listening
Inventory and Stocking
Strong Work Ethic
Cart Collection and Return
Customer Service
Safety Monitoring
Sanitation Procedures
Positive Attitude
Maintenance and Repair
Self-Directed and Motivated
Effective Multitasking
Interpersonal Communication
Teamwork and Collaboration
Time Management
Typing
Attention to Detail
Service-Oriented
Problem-Solving
Loading and Unloading
Visual Inspection
Loading Dock Operations
Container Tagging and Marking
Quality Assessment and Assurance
Physical Strength and Stamina
Decision Making
Hand and Power Tool Operation
Warehouse Operations
Work Order Following
Equipment Operation
Heavy Lifting
Flexible Schedule
Cash Register Operation
Work Planning and Prioritization
Microsoft Office
Materials Handling Safety Training
Bins, Carts and Containers
Freight Labeling
Shipping and Receiving
Forklift Operation
Stockroom Maintenance
Product Signage and Labeling
Wrapping and Boxing
Quality Control
Verbal and Written Communication
MS Office Proficiency
Customer Support
Understanding Customer Needs
Calm and Professional Under Pressure
Efficient and Detail-Oriented
Issue and Complaint Resolution
Upselling Products and Services
Problem Resolution
Process Improvement
Experience
Cart Associate, 02/2022 - 07/2022 Omni Hotels – Champions Gate, FL,
Organized carts in bay after returning from parking lot.
Engaged customers in friendly conversation, carefully handled bagged items, offered additional services and thanked customers for business.
Gathered and corralled shopping carts, ferried carts back to store and helped guests carry out and load larger items or large grocery orders.
Collected shopping carts and baskets from inside and outside store.
Kept entrances clean of debris or clutter, cleaned up spills throughout store, stocked shelves and cleaned restrooms and other surfaces.
Greeted guests and members upon arrival and departure, assisted customers and golf shop staff and addressed customer complaints or concerns.
Helped customers find stock, manned register as backup, bagged groceries and retrieved and replaced damaged items noticed at checkout.
Assisted customers with carrying out and loading heavy, bulky purchases into vehicles.
Gathered carts from parking lot and inside store to bring to entrance of store for customer use.
Checked carts for defects and wheels for malfunctions.
Verified efficient execution of pickup orders by contacting members upon pickup readiness and finding and dispensing orders when customer arrived.
Package Handler, 02/2020 - 01/2022 Lifeway – Niles, IL,
Handled various mechanical and technical machinery during manufacturing process.
Learned and followed safety and emergency procedures.
Assisted in loading delivery trucks with prepared packages.
Loaded completed orders on pallets according to delivery numbers.
Operated power tools and special machinery to move, pick up and store products.
Protected company inventory by maintaining and organizing storage areas.
Braced, padded and supported items in packages to prevent shifting and damages.
Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
Palletized boxes to increase movement and shipment efficiency.
Picked products using RF scanner to fill orders.
Recorded numbers of units handled or moved on daily production sheets or work tickets.
Used forklift and pallet jacks to move, load and unload items.
Examined and inspected containers, materials and products to meet packing specifications.
Scanned and sorted packages according to destinations and service type using handheld scanner.
Logged packaging activities and filed reports in company databases.
Coordinated local, regional, national and global shipments according to business goals and budgets.
Followed customer instructions about placement of items and special considerations for handling.
Protected items by wrapping in cling film, padded moving blankets and tape.
Secured items in truck by strapping over protective padding.
Protected furniture by disassembling easily damaged parts, detaching headboards from bed frames and securing loose or unstable components.
Juggled shift duties, prioritizing immediate tasks to streamline operations.
Drove truck safely to deliver items in original condition to destination.
Exceeded specific team goal by partnering with staff to share and implement best practices.
Eliminated downtime to maximize revenue by providing top product and material delivery quality control.
Planned and followed most direct route to save time and mileage on company trucks.
Stocking Associate, 06/2015 - 10/2019 Hays Supermarkets – City, STATE,
Arranged product on shelves following merchandising guidelines.
Stocked merchandise by UPC codes and read labels to match.
Broke down and discarded empty packaging and boxes after stocking products.
Inspected items received for damage or other issues.
Unloaded goods using hand trucks or other equipment to receive merchandise.
Attached price labels to products and updated sales floor signs.
Moved items to designated warehouse areas.
Operated tracking scanners to update and maintain accurate inventory information.
Added incoming items to inventory using company software.
Maintained neat, safe and orderly workspace to prevent accidents and injuries.
Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
Received incoming product deliveries and relocated to storage shelves, coolers, or bins.
Assisted customers by locating items and loading heavy purchases in vehicles.
Lifted materials of varied weights on regular basis.
Faced products on shelves and displays to meet company policies.
Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
Palletized merchandise for easy movement to sales floor locations.
Resolved or assisted in handling routine customer concerns within established guidelines.
Stocked shelves with new merchandise and checked for outdated or damaged items.
Replenished items to maintain stock availability.
Updated products with new pricing or temporary promotion signs to increase sales.
Education and Training
High School Diploma: , Expected in 05/2019 - Central High School - West Helena, GPA:
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