Carhop Server resume example with 2+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
Enthusiastic Carhop skilled in safe food handling and creating exceptional guest experiences. People-oriented and focused worker with knowledge of ordering procedures and customer service. Multitasks to deliver exceptional service. Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems. Proactive professional aiming to fulfill fast food role within dynamic team. Excellent multi-tasker with high attention to detail. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Skills
Special Orders and Dietary Restrictions
Customer Needs Assessments
Food Packaging and Labeling
Ordering Procedures
Good Communication
Managing Orders and Deliveries
Dependable and Cooperative
Workstation Setup and Breakdown
Beverage Preparation
Workplace Safety Compliance
Customer Service
Stocking and Replenishing
Work History
03/2022 to CurrentCarhop ServerGenesis Health Group | Clinton, IA,
Answered guest questions and promoted special products.
Assisted customers in choosing menu items by providing food complementing information.
Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
Operated manual and electric appliances to peel, slice and trim food.
Balanced orders on trays weighing over 5 lbs and delivered them to cars.
Identified price of goods and calculated bills with optical price scanners, calculators and cash registers.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Answered customers' questions, recommended items and recorded order information.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Mixed both standard and specialized drink orders using liquor, bitters, sugars and fruits.
Met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
03/2021 to 03/2022Office ReceptionistWestern States Cat | Butte, MT,
Answered central telephone system and directed calls accordingly.
Confirmed appointments, communicated with clients and updated client records.
Managed multiple tasks and met time-sensitive deadlines.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Kept reception area clean and neat to give visitors positive first impression.
Collected room deposits, fees and payments.
Monitored office supplies by checking inventory and placing orders.
Kept accounts in balance and ran daily reports to verify totals.
Retrieved mail, packages and documents on behalf of guests, promptly verifying receipt and arranging for pickup or transmittal.
Quickbooks, Microsoft, and Word
12/2019 to 05/2021Lead TechnicianLyon Living | Lake Forest, CA,
Planned, scheduled and delegated daily work to team of employees.
Managed team performance by training, mentoring, disciplining and motivating employees.
Managed daily activities, assigned tasks to specific staff members and utilized proven management techniques to cut work flow downtime and maximize revenues.
Implemented, configured and optimized safety standards.
Inspected equipment to diagnose operational issues.
Installed new equipment and explained operation and routine maintenance protocols to customers.
Cleaned and lubricated parts to keep equipment operating at peak performance.
Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
Kept shop areas neat, clean and free of safety hazards.
Topped off fluids in vehicle engines to lubricate, protect and cool engine.
Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
Worked alone or in team-based systems to complete up to 30 or more oil changes each day.
Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
Greeted customers and answered questions about oil changes and other services.
Educated customers on vehicle systems operation and recommended regular maintenance schedules to promote optimal vehicle functionality.
08/2020 to 01/2021Assistant ManagerMallett Brothers Barbeque And Grill | City, STATE,
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Practiced safe work habits and encouraged staff to do same.
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Helped customers complete purchases, locate items and join reward programs.
Restocked and organized merchandise in front lanes.
Collected and authorized payments of guests.
Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Practiced proper safety and sanitation standards.
Managed opening and closing shift kitchen tasks.
Education
Expected in 06/2010High School Diploma | Madisonville High School, Madisonville, TXGPA:
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