Carhop Resume Example
Love this resume?Build Your Own Now
CARHOP
Professional Summary
- Experienced Customer Service Representative with some of experience working in busy, fast-paced call center. Committed to providing prompt, quick and accurate service to large volume of incoming calls.
- Professional Call Center Customer Service Representative committed to providing courteous, prompt, detailed and accurate support. Experience managing outbound and inbound calls and handling emergency issues with patience and tact.
- Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing almost 2 year of experience and deep knowledge of boutique-type products.
Skills
- Service recommendations
- Call center operations
- Documentation and reporting
- Database management
- Keyboarding
- Staff education and training
- Money handling abilities
- Multi-tasking ability
- Product and service sales
- Money handling
- Friendly demeanor
- Time management skills
- Cash handling
Education
Columbia State Community CollegeCity, StateExpected in 05/2024Bachelor of Science: Neuroscience
- Received Tennessee Hope Scholarship
- Tennessee Promise
- Tennessee Student Assistant Award
- Tennessee Aspire Scholarship
- Cecil B. Cecil Scholarship
Work History
Sonic Drive-In- Carhop
Southgate , MI06/2018 - 04/2019
Southgate , MI06/2018 - 04/2019
- Maintained professionalism while dealing with high order volumes and quality assurance.
- Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
- Protected customers by washing and sanitizing dishes, glassware and silverware after each use.
- Checked completed orders for accuracy and bagged meals for easy carrying.
- Performed shift change tasks each day to keep store efficient and neat.
- Maintained clean, sanitized and well-organized food preparation zones.
- Promoted customer loyalty by efficiently handling food and service complaints.
- Consistently met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
- Completed company training program in record time.
- Operated grills and fryers to prepare delicious, attractive fast food items.
- Balanced orders on trays.
- Counted cash in register drawer at beginning and end of shift.
- Operated cash register for cash, check and credit card transactions.
New York Community Bancorp, Inc.- Environmental Services Housekeeper/Laundry Attendant
Akron , OH04/2019 - 07/2019
Akron , OH04/2019 - 07/2019
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature and cleaning agents.
- Folded laundry after washing and drying and transported to staging area.
- Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
- Operated traditional and computer-operated washers and dryers while observing all safety protocols.
- Adjusted settings for machines because of different fabric needs and took care of valuable linens, wool and other items.
- Collected soiled linens and clothing and pretreated stains.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Arranged for provision of extra room bedding, linens, towels and furniture to satisfy guests with special needs.
- Carried linens, towels, toilet items and cleaning supplies using wheeled cart for maximum efficiency.
- Completed laundry services with special attention to care instructions, including hand-washing and drycleaning.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned walls, windows, shades and curtains.
- Cleaned bathrooms and kitchens with sanitizing products to prevent spread of germs and reduce likelihood of illness.
- Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
IBEX Global Advisors- Call Center Customer Service Representative
City , STATE07/2019 - 11/2019
City , STATE07/2019 - 11/2019
- Resolved customer complaints and addressed emergency requests and needs.
- Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
- Helped customers every day by approaching conversations with positive attitude and always reassurance.
- Detailed payment options and transferred customers to billing department for payment or further questions regarding bill.
- Researched issues through identification of similar past problems and recommended most appropriate solution.
- Maintained accurate and current customer account data with manual forms processing and digital information updates.
- Sought out training opportunities to enhance customer relationship management abilities and further boost satisfaction scores.
Additional Information
i am a fast learner. I am a very compassionate person that has the biggest heart and always leaves a room with a smile on everyone's face. I am a very determined young lady that is full of life and is willing to do what ever it takes to make my dreams happen. I am very trustworthy and reliable. I have a very goofy personality but can be very shy and awkward at times.
DISCLAIMER
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
Resume Strength
- Formatting
- Measurable results
- Strong summary
- Typos
Resume Overview
School Attended
- Columbia State Community College
Job Titles Held:
- Carhop
- Environmental Services Housekeeper/Laundry Attendant
- Call Center Customer Service Representative
Degrees
- Bachelor of Science : Neuroscience
Similar Resumes
