Carhop Resume Example

• Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
• Checked identification of customers to verify age requirements needed to purchase alcohol.
• Optimized bar inventory and storage to effectively meet expected business levels with adequate stock of alcohol, soft drinks and other supplies.
• Multitasked to meet customer, business operations and server needs with minimal errors or delays.
• Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
• Processed $4000 in daily revenue on average day with totals as high as $10000 during special events and promotions.
• Supported servers by preparing specialty drinks for patrons in all areas of establishment.
• Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently.
• Stocked bar with beer, wine, liquor and related supplies.
• Kept close track of bar tabs and transferred open tabs to dining area seamlessly, smoothing process for wait staff.
• Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
• Upsold customers from shelf to premium brands to help boost sales.
• Monitored patrons to keep alcohol consumption at designated levels.
• Engaged in small talk with patrons to build rapport and earn repeat business.
• Managed up to 125 customers per shift while simultaneously assisting 3 restaurant servers.
• Reduced inventory losses by creating new drink menu items to move older products.
• Assisted kitchen staff with food counts by determining number of items required for complete service.
• Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
• Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
• Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
• Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
• Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
• Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
• Increased sales of high margin menu items through effective upselling.
• Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
• Balanced daily registers and generated sales reports to support financial and administrative objectives.
• Maintained accuracy while handling payments, giving change and printing receipts to customers.
• Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
• Minimized customer wait times by efficiently taking and filling large volume of orders each day.
• Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
• Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
• Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.

Collaborated with team members to complete work orders and meet tight deadlines.

• Sorted and placed materials or items on racks, shelves or in bins to keep warehouse organized.
• Operated pallet jacks and forklifts to load and unload supplies and materials.
• Read written instructions carefully and communicated with team members clearly to promote workplace safety.
• Identified and helped resolve nonconforming product issues to support accurate order fulfillment.
• Reported safety violations to supervisor to reduce risks and accidents.
• Adhered to all OSHA operating and safety standards and company policies, rules, regulations and procedures.
• Operated forklift to move boxes from pallets to storage areas of warehouse.
• Troubleshot tool malfunctions and executed swift repairs to reduce downtime.
• Performed repetitive assembly tasks using hand and power tools and automated equipment.