LiveCareer-Resume

carhop resume example with 4 years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Experienced bartender/waitress always ready to go above and beyond to meet business and customer needs. Maintain current and advanced understanding of menus to help customers make optimal selections. Diligent about keeping supplies stocked and customer areas free of trash.

Hardworking and reliable employee. Consistently handled high-volume work over long shifts without losing focus or accuracy. Multitasker with history of efficiently supporting team and customer needs.

Skills
  • Food-handling safety
  • Guest satisfaction
  • Product memorization
  • Conflict mediation
  • Customer interaction
  • Multi-tasking service skills
  • Safety conscious
  • Menu item familiarity
  • Invoice generation
  • Customer service
  • Problem resolution
  • Team management
  • Communications
  • Order fulfillment procedures
  • Food serving basics
  • Sanitation practices
Experience
10/2017 to 08/2018 Carhop Sonic Drive-In | Princeton, IN,

Delivered food within 6 minutes to meet quality and service standards.

  • Completed orders by making specialty non-food items such as drinks, shakes and ice cream desserts.
  • Handled food safely to protect customers from harmful bacteria and prevent losses or delays from dropped items.
  • Maximized satisfaction by assisting customers with navigating menus and customizable combinations.
  • Completed opening, closing and shift change tasks to promote store efficiency.
  • Reported issues with customers and orders to supervisors.
  • Monitored premises to identify and address issues such as lot trash or improperly discarded trays.
  • Carried trays weighing up to 7 pounds to correct cars.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
04/2016 to 09/2017 Bartender/Waitress Mccarthy Building Companies, Inc. | Las Vegas, NV,
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Checked identification of customers to verify age requirements needed to purchase alcohol.
  • Optimized bar inventory and storage to effectively meet expected business levels with adequate stock of alcohol, soft drinks and other supplies.
  • Multitasked to meet customer, business operations and server needs with minimal errors or delays.
  • Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
  • Processed $4000 in daily revenue on average day with totals as high as $10000 during special events and promotions.
  • Supported servers by preparing specialty drinks for patrons in all areas of establishment.
  • Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently.
  • Stocked bar with beer, wine, liquor and related supplies.
  • Kept close track of bar tabs and transferred open tabs to dining area seamlessly, smoothing process for wait staff.
  • Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Monitored patrons to keep alcohol consumption at designated levels.
  • Engaged in small talk with patrons to build rapport and earn repeat business.
  • Managed up to 125 customers per shift while simultaneously assisting 3 restaurant servers.
  • Reduced inventory losses by creating new drink menu items to move older products.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Increased sales of high margin menu items through effective upselling.
  • Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
  • Balanced daily registers and generated sales reports to support financial and administrative objectives.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
06/2014 to 03/2016 General Laborer Turner Industries Group LLC | City, STATE,

Collaborated with team members to complete work orders and meet tight deadlines.

  • Sorted and placed materials or items on racks, shelves or in bins to keep warehouse organized.
  • Operated pallet jacks and forklifts to load and unload supplies and materials.
  • Read written instructions carefully and communicated with team members clearly to promote workplace safety.
  • Identified and helped resolve nonconforming product issues to support accurate order fulfillment.
  • Reported safety violations to supervisor to reduce risks and accidents.
  • Adhered to all OSHA operating and safety standards and company policies, rules, regulations and procedures.
  • Operated forklift to move boxes from pallets to storage areas of warehouse.
  • Troubleshot tool malfunctions and executed swift repairs to reduce downtime.
  • Performed repetitive assembly tasks using hand and power tools and automated equipment.
Education and Training
Expected in 05/2014 to to High School Diploma | Hardin High School, Hardin, TX GPA:

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Resume Overview

School Attended

  • Hardin High School

Job Titles Held:

  • Carhop
  • Bartender/Waitress
  • General Laborer

Degrees

  • High School Diploma

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