Livecareer-Resume
Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Dependable worker. I enjoy a fast paced work environment. I am accurate and attentive to detail, love that feeling when you complete a task. I enjoy paperwork and can work on my own or in a group. I love being a team leader and team player. I have had many years in customer service.

Highlights
  • Summary of Qualifications *10 Key
  • Typing 45 wpm
  • Great people skills
  • Answering phones
  • Office machines
  • Computer literate
  • Reliable and punctual
  • Cash handling
  • Reliable team worker
  • Neat, clean and professional appearance
  • Comfortable standing for long time periods
  • Comfortable standing for long time periods
  • Delivers exceptional customer service
  • Proven leader
  • Engaging personality
  • Excellent multi-tasker
Accomplishments
  • Recognized by peers and management for going above and beyond normal job functions.
  • Received employee of the month at Hertz in October of 2010.
  • Became a Wing Certified Trainer at Buffalo WIld Wings In March 2012.
Experience
07/2014 to 07/2015
CarHop Sonic Drive-In Franklin, KY,
  • Assisted co-workers.
  • Accepted payment from customers and made change as necessary.
  • Responsible for daily set up of five stations.
  • Examined trays to ensure that they contained required items.
  • Bagged the food on expo.
  • Took orders out to cars.
  • Made drinks.
  • Made shakes and ice cream.
  • Broke down Ice cream machine.
  • Cleaned stations and front of house.
  • Opened the store every day.
10/2010 to 2011
Attorney Relations Agent Texas Roadhouse Holdings Llc Shakopee (Open In October), MN,
  • Input case notes into members files.
  • Called attorney's to get updates on member's case.
  • Faxed cases over.
01/2010 to 10/2010
International Reservation Agent Texas Roadhouse Holdings Llc Springfield, MA,
  • Demonstrated mastery of customer service call script within specified timeframes.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
  • Placed rental car reservations world wide.
  • Developed effective relationships with all call center departments through clear communication.
  • Worked with upper management to ensure appropriate changes were made to improve customer satisfaction.
04/2007 to 02/2009
Server Interuban City, STATE,
  • Answered phones for to-go orders.
  • Greeted Customers.
  • Set tables with clean linens, condiments, and other supplies
  • Assisted guests with placing orders in an informative and helpful fashion.
  • Promptly served all food courses and alcoholic beverages to guests.
  • Answered questions about menu selections and made recommendations when requested.
  • Suggested additional items to customers, as appropriate, to increase restaurant sales.
  • Responded to resident or guest complaints regarding food or service.
  • Packaged take-out foods and served food to customers.
  • Observed diners to anticipate any additional needs and respond to requests.
  • Ensured first-in-first-out system with all ingredients labeled and stored properly
  • Cleaned up spilled food, drink and broken dishes, and removed empty bottles and trash
  • Attempted to limit problems and liability related to customers' excessive drinking.
  • Accepted payment from customers and made change as necessary.
  • Assisted co-workers.
04/2007 to 07/2014
Wing Certified Trainer Buffalo Wild Wings City, STATE,
  • Accepted payment from customers and made change as necessary.
  • Assisted co-workers.
  • Assisted diners with seating as needed.
  • Attempted to limit problems and liability related to customers' excessive drinking.
  • Checked patrons' identification to ensure that they met minimum age requirements for consumption of alcoholic beverages.
  • Cleaned and maintained the beverage area, display cases, equipment, and order transaction area.
  • Cleaned and prepared various foods for cooking or serving.
  • Responsible for daily set up of five stations.
  • Examined trays to ensure that they contained required items.
  • Greeted guests and sat them at tables or in waiting areas.
  • Trained new employees.
04/2007 to 07/2014
Wing Certified Trainer Buffalo Wild Wings City, STATE,
  • Accepted payment from customers and made change as necessary.
  • Assisted co-workers.
  • Assisted diners with seating as needed.
  • Attempted to limit problems and liability related to customers' excessive drinking.
  • Checked patrons' identification to ensure that they met minimum age requirements for consumption of alcoholic beverages.
  • Cleaned and maintained the beverage area, display cases, equipment, and order transaction area.
  • Cleaned and prepared various foods for cooking or serving.
  • Responsible for daily set up of five stations.
  • Examined trays to ensure that they contained required items.
  • Greeted guests and sat them at tables or in waiting areas.
  • Trained new employees.
02/2005 to 04/2008
Server Luigiano's Italian Restaurant City, STATE,
  • Waited tables.
  • Answered the phone.
  • Cleaned the restaurant.
  • Assisted co-workers.
  • Assisted diners with seating as needed
  • Accepted payment from customers and made change as necessary.
  • Attempted to limit problems and liability related to customers' excessive drinking
  • Checked the quantity and quality of received products
  • Checked patrons' identification to ensure that they met minimum age requirements for consumption of alcoholic beverages
  • Cleaned up spilled food, drink and broken dishes, and removed empty bottles and trash
  • Set tables with clean linens, condiments, and other supplies
  • Assisted guests with placing orders in an informative and helpful fashion.
07/2004 to 03/2005
Ball fields Shift Leader Mustang Parks And Recreation City, STATE,
  • Worked in the Concession Stand as a shift manager while manger was away from the field.
  • Made work schedules.
  • Took inventory of stock.
  • Counted the drawers and took the money to the bank.
  • Cleaned bathrooms, concession stand, and fields.
Education
Expected in 2007
High School Diploma:
Union City High School - Union City, OK
GPA: GPA: 3.84
GPA: 3.84
Interests
I enjoy meeting new people, being busy, getting things done, and working on the computer.
Additional Information
  • Interests I enjoy meeting new people, being busy, getting things done, and working on the computer.
  • I volunteer at my church to help with dinners once a month.
Skills

10 Key, Computer literate, inventory, money, Office machines, people skills, tables, Answering phones, phones, phone, Typing 45 wpm

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Resume Overview

School Attended

  • Union City High School

Job Titles Held:

  • CarHop
  • Attorney Relations Agent
  • International Reservation Agent
  • Server
  • Wing Certified Trainer
  • Wing Certified Trainer
  • Server
  • Ball fields Shift Leader

Degrees

  • High School Diploma

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