LiveCareer-Resume
JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Although I have acquired most of my skills at my previous jobs in the restaurant community, that is not where my ability stops. I am always desiring and open to learning new things, pursuing new opportunities. I love to interact with other people, be part of a team and do my best to please others. I try to keep a positive and fun attitude around the workplace, but will still maintain my professional position and give respect to both co-workers and superiors. You can always depend on me to carry out my duties to the best of my ability.

Skills
  • Food safety understanding
  • Check payment processing
  • Food inspection
  • Menu knowledge
  • Point of Sale (POS) system operations
  • High-volume dining
  • Special dietary requirements
  • Price memorization
  • Effective customer upselling
  • Table setting arrangements
  • Dining customer service
  • Menu memorization
  • Regulatory compliance
  • Relationship management
  • Quality control
  • Dining crew workflow optimization
  • Sales Techniques
  • Seating assignment preparation
  • Safe food handling
  • Multi-tasking service skills
  • Food-handling safety
  • Carrying 20 lbs
  • Hold 2 trays
  • Safety conscious
  • Customer interaction
  • Quality Assurance
  • Order fulfillment procedures
  • Sanitation practices
  • Menu item familiarity
  • Schedule management
  • People skills
Experience
06/2021 to Current Kiosk Worker Davis Joint Unified School District | Davis, CA,
  • Operated register point-of-sale interface to enter customer orders into computer system, creating comprehensive record of transaction details and processing payment.
  • Handled cash register functions and oversaw credit and debit cards, personal check and cash transactions.
  • Organized store by returning all merchandise to its proper place and restocked displays.
  • Maintained visually appealing and effective displays for entire store to drive sustained revenue and move target products.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
  • Used cash register system to ring up customer purchases, process payments and issue receipts.
  • Educated customers on product and service offerings.
  • Stayed up to date on store promotions, payment policies and security practices.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
03/2021 to 05/2021 Carhop Sonic Drive-In | Howell, NJ,
  • Monitored premises to identify and address issues such as lot trash or improperly discarded trays.
  • Handled food safely to protect customers from harmful bacteria and prevent losses or delays from dropped items.
  • Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Kept customer and food preparation areas clean and well-organized.
  • Carried trays weighing up to 20 pounds to correct cars.
  • Reported issues with customers and orders to supervisors.
  • Took orders, prepared foods and processed payments in full-service [Type] establishment.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Used POS system and cash register to receive payments by cash, check, credit card and voucher.
  • Independently resolved customer concerns to correct problems and promote brand loyalty.
  • Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
01/2020 to 02/2020 Server Hy-Vee | Carrie Lane Chapman Catt Home, IA,
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Rearranged tables and chairs, located or rolled extra silverware and cups to prepare for large groups.
  • Prepared and served cold, hot and non-alcoholic beverages to guests.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Greeted newly seated guests quickly and efficiently.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Sent orders to kitchen staff by computer.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
  • Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Processed customers' payments and provided receipts.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Calculated charges, issued table checks and collected payments from customers.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
03/2019 to 08/2019 Dishwasher Sage Dining | Los Angeles, CA,
  • Scraped and pre-rinsed food from dirty dishes and placed items in dishwashing machine.
  • Kept dishware, glasses and utensils ready for all customer needs by quickly scraping, washing and restacking items.
  • Repaired and maintained dishwashing machine to keep dishes clean and kitchen running smoothly.
  • Cleared trash and washed work area tables, walls, refrigerator equipment, cooking equipment and floors to keep sanitized kitchen.
  • Scrubbed pots, pans and trays by hand or cleaned using industrial washing machine.
  • Developed great team spirit with other personnel by pitching in and helping with task completion.
  • Completed all assigned prep work ranging from taking out the trash to restocking every ramekin.
  • Organized clean utensils in storage bins for servers to access easily.
  • Handled glassware, crystal and other fragile items with exceptional care to prevent breakage.
  • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
  • Assisted chefs with meal prep and sidework upon dishwashing completion and during peak meal times.
  • Backed up server and chef team members during heavy work periods to maximize team coverage.
  • Replaced clean utensils in storage bins, enabling servers to grab forks, knives and spoons quickly.
  • Sanitized counters and wiped down surfaces following food preparation to prevent cross-contamination from raw meats.
  • Maintained assigned areas to keep organized and clean by mopping floor, changing linens and arranging station to reduce accidents and sanitize.
  • Wiped and sanitized various kitchen surfaces using specific cleaning supplies.
  • Cleaned dishes with detergent, rinsing and sanitizing chemicals in 2-compartment sink.
  • Loaded and unloaded dishwashers, washing by hand large pots or items used on continuous basis.
  • Studied methods of coworkers, successfully learning skills such as speed and quality.
07/2018 to 09/2018 Table Busser Cottonwood Restaurant | City, STATE,
  • Cleared tables efficiently to maintain high turnover rate and minimize wait times.
  • Verified adequate levels of supplies such as linens and trays and restocked low items.
  • Monitored customer movements and quickly cleared empty tables for future customers.
  • Restocked condiments and drink station supplies to maintain customer satisfaction.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Reset tables by wiping down surfaces, replacing condiments and arranging silverware and other items for expected guests.
  • Answered question for guests and retrieved desired items to maximize satisfaction.
  • Maintained highest standards of cleanliness while efficiently meeting dining room needs in fast-paced environment.
  • Collected trash from receptacles and returned trays to kitchen for cleaning and reuse.
  • Applied proactive and resourceful nature to create pleasant guest experiences.
  • Greeted guests with friendliness and professionalism.
  • Managed inventory of dining room products, including condiments, linens and flatware.
Education and Training
Expected in | Early Childhood Education Sierra College, Rocklin, CA GPA:
Expected in | South Plains College, Levelland, TX GPA:

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Resume Overview

School Attended

  • Sierra College
  • South Plains College

Job Titles Held:

  • Kiosk Worker
  • Carhop
  • Server
  • Dishwasher
  • Table Busser

Degrees

  • Some College (No Degree)
  • Some College (No Degree)

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*As seen in:As seen in: