, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Although I have acquired most of my skills at my previous jobs in the restaurant community, that is not where my ability stops. I am always desiring and open to learning new things, pursuing new opportunities. I love to interact with other people, be part of a team and do my best to please others. I try to keep a positive and fun attitude around the workplace, but will still maintain my professional position and give respect to both co-workers and superiors. You can always depend on me to carry out my duties to the best of my ability.
Skills
Food safety understanding
Check payment processing
Food inspection
Menu knowledge
Point of Sale (POS) system operations
High-volume dining
Special dietary requirements
Price memorization
Effective customer upselling
Table setting arrangements
Dining customer service
Menu memorization
Regulatory compliance
Relationship management
Quality control
Dining crew workflow optimization
Sales Techniques
Seating assignment preparation
Safe food handling
Multi-tasking service skills
Food-handling safety
Carrying 20 lbs
Hold 2 trays
Safety conscious
Customer interaction
Quality Assurance
Order fulfillment procedures
Sanitation practices
Menu item familiarity
Schedule management
People skills
Experience
06/2021 to CurrentKiosk WorkerDavis Joint Unified School District | Davis, CA,
Operated register point-of-sale interface to enter customer orders into computer system, creating comprehensive record of transaction details and processing payment.
Handled cash register functions and oversaw credit and debit cards, personal check and cash transactions.
Organized store by returning all merchandise to its proper place and restocked displays.
Maintained visually appealing and effective displays for entire store to drive sustained revenue and move target products.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Observed customer behaviors to identify security threats and escalate concerns to supervisors.
Used cash register system to ring up customer purchases, process payments and issue receipts.
Educated customers on product and service offerings.
Stayed up to date on store promotions, payment policies and security practices.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
03/2021 to 05/2021CarhopSonic Drive-In | Howell, NJ,
Monitored premises to identify and address issues such as lot trash or improperly discarded trays.
Handled food safely to protect customers from harmful bacteria and prevent losses or delays from dropped items.
Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
Kept customer and food preparation areas clean and well-organized.
Carried trays weighing up to 20 pounds to correct cars.
Reported issues with customers and orders to supervisors.
Took orders, prepared foods and processed payments in full-service [Type] establishment.
Minimized customer wait times by efficiently taking and filling large volume of orders each day.
Used POS system and cash register to receive payments by cash, check, credit card and voucher.
Independently resolved customer concerns to correct problems and promote brand loyalty.
Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
01/2020 to 02/2020ServerHy-Vee | Carrie Lane Chapman Catt Home, IA,
Operated POS terminals to input orders, split bills and calculate totals.
Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
Collaborated with host, bus person and cook to serve up food and beverage options.
Rearranged tables and chairs, located or rolled extra silverware and cups to prepare for large groups.
Prepared and served cold, hot and non-alcoholic beverages to guests.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Greeted newly seated guests quickly and efficiently.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Sent orders to kitchen staff by computer.
Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Processed customers' payments and provided receipts.
Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
Calculated charges, issued table checks and collected payments from customers.
Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Minimized customer wait times by efficiently taking and filling large volume of orders each day.
03/2019 to 08/2019DishwasherSage Dining | Los Angeles, CA,
Scraped and pre-rinsed food from dirty dishes and placed items in dishwashing machine.
Kept dishware, glasses and utensils ready for all customer needs by quickly scraping, washing and restacking items.
Repaired and maintained dishwashing machine to keep dishes clean and kitchen running smoothly.
Cleared trash and washed work area tables, walls, refrigerator equipment, cooking equipment and floors to keep sanitized kitchen.
Scrubbed pots, pans and trays by hand or cleaned using industrial washing machine.
Developed great team spirit with other personnel by pitching in and helping with task completion.
Completed all assigned prep work ranging from taking out the trash to restocking every ramekin.
Organized clean utensils in storage bins for servers to access easily.
Handled glassware, crystal and other fragile items with exceptional care to prevent breakage.
Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
Assisted chefs with meal prep and sidework upon dishwashing completion and during peak meal times.
Backed up server and chef team members during heavy work periods to maximize team coverage.
Replaced clean utensils in storage bins, enabling servers to grab forks, knives and spoons quickly.
Sanitized counters and wiped down surfaces following food preparation to prevent cross-contamination from raw meats.
Maintained assigned areas to keep organized and clean by mopping floor, changing linens and arranging station to reduce accidents and sanitize.
Wiped and sanitized various kitchen surfaces using specific cleaning supplies.
Cleaned dishes with detergent, rinsing and sanitizing chemicals in 2-compartment sink.
Loaded and unloaded dishwashers, washing by hand large pots or items used on continuous basis.
Studied methods of coworkers, successfully learning skills such as speed and quality.
07/2018 to 09/2018Table BusserCottonwood Restaurant | City, STATE,
Cleared tables efficiently to maintain high turnover rate and minimize wait times.
Verified adequate levels of supplies such as linens and trays and restocked low items.
Monitored customer movements and quickly cleared empty tables for future customers.
Restocked condiments and drink station supplies to maintain customer satisfaction.
Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
Reset tables by wiping down surfaces, replacing condiments and arranging silverware and other items for expected guests.
Answered question for guests and retrieved desired items to maximize satisfaction.
Maintained highest standards of cleanliness while efficiently meeting dining room needs in fast-paced environment.
Collected trash from receptacles and returned trays to kitchen for cleaning and reuse.
Applied proactive and resourceful nature to create pleasant guest experiences.
Greeted guests with friendliness and professionalism.
Managed inventory of dining room products, including condiments, linens and flatware.
Education and Training
Expected in | Early Childhood EducationSierra College, Rocklin, CAGPA:
Expected in | South Plains College, Levelland, TXGPA:
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