Friendly Reservation Agent with proficiency in interacting effectively by telephone with guests of diverse ages, backgrounds and interests. Ability to project service-mentality with warm, caring attitude while maintaining efficiency and optimizing revenue. Offering 10+ years of experience in the
Customer service Industry.
Enthusiastic person eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Customer Service Industry and Motivated to learn, grow and excel.
In high school I participated in many extra curricular activities such as:
Secretary of Business Professionals of America
Secretary of Teachers and Homemakers of America
1st Co-Captain of our Pep Squad
For Marriott Reservations:
I was a Residence Inn Specialist-
I was on a designated team specifically knowledgeable for the Residence Inn properties worldwide.
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