Driven Membership Enrollment and People Operations Director bringing over 10 years of experience, promoting a diverse, inclusive and open-door work environment, conducive to superior team morale and performance. Experience stepping into roles and quickly making positive changes to drive organizational success. Change-management leader with expertise in strategic team leadership, membership management and interdepartmental collaboration. Highly skilled in member enrollment and retention, policy revision and development, and financial aid programming. Committed to promoting diversity and inclusion in a safe work environment, where every person is valued. Comfortable at the forefront of change.
YMCA Team Leader Certification - May 2008
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