Organized Registered Nurse with 10+ years of experience with an Master of Science Nursing.Strong educator with outstanding communication skills willing to be a team player, and preceptor. Excellent planning and problem-solving skills who readily adapts to change, works independently and exceeds expectations with ability to juggle multiple priorities and meet tight deadlines without compromising quality.
Skills
Strong medical/ clinical skills Comfortable with technology and
Willing and able to learn new software
Attention to detail
Highly organized and able to prioritize
And follow through on multiple projects
Able to multitask
Led new hire preceptor training with
The ability to act as a role model
Demonstrating appropriate problem-
Solving skills and stress-management
Able to effectively communicate both written and verbally
Medical record chart audit review,
Quality, performance improvement, case
Utilization
Attention to detail
Data collection, Reporting
Documentation
Email
Teaching
Excel
Word
Problem-Solving
Experience
04/2020 to Current
Care Transition Nurse St Mary's Health System – Tewksbury, MA,
Collaborated with transition team to evaluate care and discharge needs of current patient roster.
Worked with nursing staff and social workers to minimize healthcare burden by preventing unnecessary hospitalizations.
Prioritized care and attention each day to maximize nursing resource utilization and patient outcomes.
Followed up with recently discharged patients to check on care and upcoming visits and determine nursing needs.
Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care to deliver comprehensive services.
02/2017 to 04/2020
Remote Call Center Registered NurseCrossing Rivers Health – Prairie Du Chien, WI,
Accurately document all elements of nursing assessment, treatments, medications, education, discharge, and follow up care.
Comprehensive needs assessment and screening with clients to determine education need.
Assess the members current health status, resource utilization, past and present treatment plan Accurately document questions asked to patients over the phone and responses or advice given to caller.
Answered incoming patient calls, gathering history and symptoms to determine scope of medical complaints.
02/2015 to 11/2017
Telephonic SSI Case ManagerCentene – City, STATE,
Listens, communicated, and documents simultaneously and navigates computer programs to assess, process, educate and document all information in a professional timely manner.
Recalls knowledge of teaching principles of health care information related to pediatrics, adult and geriatric populations, Trained newly registered nurses in the correct nursing/HEDIS procedures, and performance strategies to elevate the team's performance and long-term success.
Monitored medical services to assess the quality of care and the appropriate allocation of resources.
Skillfully administered the facility's finances through effective budget control strategies and expense monitoring.
Active unrestricted RN license Addressed quality of care concerns for our members.
Research and investigation of member-dissatisfactions/complaints for quality of care.
Consistently models high levels of integrity, and takes responsibility for the impact of one's actions.
Medical record reviews for Quality of Care issues.
Knowledge of HEDIS specifications and data collection.
Conducted audits remotely as requested requested by senior management.
Maintain a detailed denial log for tracking and reporting purposes.
Follow-up with patients within 24 hours on inpatient discharge & within 48 hours of ED visit notification.
Hospice/ Palliative Care Case Manger Aurora Medical Center Kenosha Administered local, intravenous and inhalation anesthetics based on patient conditions and procedural requirements.
Trained newly hired -registered nurses in the correct nursing procedures and performance strategies.
Consulted with healthcare team to plan and implement patient treatment protocols.
Completed detailed patient intakes, discharges,!including documenting patient histories and current vitals.
Coordinated the transitions into and out of inpatient status to home.
Supported patients and families dealing with grief, and stress.
Conduct comprehensive assessment of patients' physical, mental, and psychosocial needs.
Develop care plans to prevent disease exacerbation, improve outcomes, increase patient engagement in self-care, decrease risk status, and minimize hospital and ED utilization.
Utilize behavioral strategies help patients adopt healthy behaviors and improve self-care in chronic disease management.
Promote self-management goals.
Follow-up with patients within 24 hours on inpatient discharge & within 48 hours of ED visit notification.
Partner with external case management programs to coordinate care.
Implemented new hire training to further develop skills and initiate discussions on task prioritization.
Communicated with patients with compassion while keeping medical information private.
02/2012 to 01/2017
Registered NurseAdvocate Aurora Health Care – City, STATE,
Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care to deliver comprehensive services.
Administered medications, tracked dosages and documented patient conditions.
Maintained personal and team compliance with medication administration standards and patient care best practices.
Consistently assessed and evaluated patients' health needs by coordinating across medical disciplines to create, implement and modify personalized care plans.
Administered palliative care in outpatient settings ranging from assessment to development and implementation of care plans.
Collaborated with doctors to plan post-treatment home care and prevent return hospitalization due to complications.
Used facility EMR system to update patient records, transmit prescriptions and transfer files.
Delivered direct patient care, including stabilizing patients and identifying treatment options.
Updated physicians on patient test results and assisted in developing care plans.
Education and Training
Expected in 11/2017 to to
Master of Science: Nurse Leadership Grand Canyon University - Phoenix, AZ GPA: Dean's List Honoree, two semesters.
Awarded Black Nurses Association of Wisconsin Scholarship .
Graduated with distinction
Expected in 07/2015 to to
Bachelor of Science: Nursing Chamberlain University College of Nursing - Addison, IL GPA: with honors
Expected in 12/2009 to to
Associate of Science: Nursing Gateway Technical College - Kenosha, WI GPA: Featured Presenter,[Community Health Fair]
Voted most likely to excel in Nursing
Dean's List Honoree
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