Three years of experience working at Obstetrics and Gynecologist Clinic as a Front Desk Medical Receptionist and Phone Operator. Schedule and confirm patient appointments Check-in patients, collecting all personal, medical, and insurance information necessary Input all patient information into computer database and file confidentially Provide secretarial services such as copying, faxing, filing, sorting mail, etc. Track inventory of office and medical supplies, and place orders when necessary Receive deliveries and put away all supplies in appropriate places Answered phone calls to answer questions, transfer calls, or take messages Called or emailed to confirm patient appointments Processed statements, insurance paperwork, and payments and recorded in patient file Updated patient records and ensured confidentiality. Over two years having clinical experience at different Nursing Home and Hospital.
Care of Maternity and Pediatric patients May 2016 to Aug 2016
Hialeah Hospital － Miami, FLProvided a safe physical and psychosocial environment. Assessed the client's health status by completing an admission history and
physical. Assessed the client's response to actual and potential health problems. Used standards of nursing practice to perform and evaluate client care. Implemented appropriate JCAHO patient safety goals; i.e. identify patients
correctly, improve staff communication, administer medications
safely, prevent infection, check patient medications, identify patient
safety risks. Practiced within the parameters of individual knowledge and experience.Performed nursing skills competently. Assessed the client's response to interventions. Assisted the client to achieve optimum comfort and functioning, including
the pharmacological management of pain. Demonstrated competence with current technologies.
Pediatric CareMay 2016 to Aug 2016
Blessed Pedeatric Care － Miami, FL
Practiced within the ethical, legal and regulatory frameworks of nursing and
standards of professional nursing practice. Assessed the developmental, emotional, cultural, religious and spiritual influences
on the client's health status. Advocated for client rights. Maintained client confidentiality. Protected and promoted the client's dignity. Demonstrated caring behavior towards the client, significant others, peers
and other members of the healthcare team. Implemented the prescribe care regimen for management of clients within the
legal and ethical and regulatory framework of nursing practice. Adapted care in consideration of the client's values, customs, culture and/or
habits.
Medical Surgical clinical and Mental HealthJan 2016 to Aug 2016
Coral Reef Nursing Home － Miami, FL Coordinated the decision making process with the client, significant others,
and
other members of the health care team. Worked cooperatively with others to achieve client outcomes. Collaborated with the client, significant others, and health care team to
evaluate progress toward achievement of outcomes. Interacted creatively and openly with others to solve problems to achieve
client goals and outcomes. Facilitated the continuity of client care. Delegated aspects of client care to qualified assistive personnel. Supervised and evaluate the activities of assistive personnel.
Medical Surgical clinicalMar 2015 to Aug 2015
Harmony Nursing home － Miami, FLUtilized effective communication skills when interacting with clients, significant others, and
healthcare team. Communicated relevant, accurate and completed information in a concise and clear
manner. Reported and documented assessments, interventions and progress toward client
outcomes.Utilized appropriate channels of communication to achieve positive client
outcomes.Utilized information technology to support and communicate the planning and
provision of client care. Delineated and maintained appropriate professional boundaries in the nurse-client
relationship.
Phone Operator and FrontMar 2013 to Jan 2016
Obstetrics and Gynecology － Miami, FLGreeted and checked-in patients, and collected personal, medical, and insurance information.
Scheduled, rescheduled, and verified patient appointments; scheduled appointments with secondary care providers.
Coordinated physician schedules and maintain patient flow by communicating patient arrivals or delays.
Used EMR, Ecleniclas software to manage patient records and files; reinforced and upholde patient confidentiality as required by HIPAA
and clinic.
Managed office and medical supply inventories; received deliveries and organized supplies in stockrooms and exam rooms.
Medical Receptionist 05/1/2013 - 01/10/2016. Facilitated daily administrative functions, including customer service, patient scheduling, and inventory management.
Collected patient co-payments and recorded payment transactions; obtained third-party payer authorization for
services provided and communicated outstanding balances to insurance companies and patients.
Ordered diagnostic tests and communicated results to patients.
Associate of Science, Registred Nurse 2016Miami Regional University － Miami, FL, United States Current Student.
High School Diploma2011Penn Foster High school － Scranton, PA
CPR 2015Miami Regional university － Miami, FL, United States
