LiveCareer-Resume

care manager remote resume example with 16+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Resourceful manager with background overseeing various top-level planning activities. Expert at reviewing reports, crafting strategies and coordinating with business leadership team. Proven history of assessing needs and driving improvements. Collaborative leader offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.

Skills
  • Solution-based strategic thinking
  • Ability to build strong relationships
  • Enterprise mindset
  • Workforce Planning
  • Company Leadership
  • Software Applications
  • Workforce Improvements
  • Keen ability to present data
  • Business Writing
  • Detail Oriented
Education
Baylor Medical Center Irving, TX, Expected in 2012 ā€“ ā€“ Vocational Nurse Training : - GPA :
  • Professional Development: Cardiac Anatomy and Physiology
  • Electrophysiology & Cardiology
  • OJT cardiothoracic surgery assisting
Baylor Medical Center Irving, TX, Expected in 2007 ā€“ ā€“ : - GPA :
  • Professional Development: Leadership and Management training
Macarthur High School Irving, TX Expected in 2004 ā€“ ā€“ High School Diploma : - GPA :
Certifications


  • Business Writing , CPD accreditation - 2023
  • Leadership and Management , CPD accreditation - 2023
  • Remote Team Management and Leadership, CPD accreditation - 2023


Work History
Passionate Care Management - Care Manager - Remote
City, STATE, 06/2022 - Current
  • Care Manager for Medicare chronic care management program.
  • Chronic Care Management is an extension to the delivery of quality care for high risk patients with multiple chronic conditions.
  • Ensure Medicare billing guidelines and documentation requirements are exceed.
  • Responsible for ensuring proper CPT and ICD codes are placed for maximum reimbursement.
  • Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
  • Consulted with supervisors to assess cases and plan strategies for Medicare enhancing care.
  • Established and maintained relationships with clients, families and community partners to coordinate services to meet client's needs.
  • Developed and implemented individualized care plans and coordinated necessary services to avail quality care for clients.
  • Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
  • Monitored processes and procedures, making sure company met compliance regulations.
  • Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
  • Streamlined and monitored quality assurance department reports to alleviate overdue compliance activities.
  • Daily meeting with care managers to discuss performance and conveyed constructive feedback to improve skills.
  • Cultivated positive rapport with fellow care managers and provided training support to new hire care managers.
  • Compiled research data, highlighting finds and recommended optimizations.
  • Recommended training operational improvements based on tracking and analysis of monthly company goal data.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Managed over 300 client calls per month and increased sales goals by 50 %.
Private Clients - Vocational Nurse, Private Duty
City, STATE, 09/2016 - 03/2022
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Supervised daily activities and provided assistance to client.
  • Developed rapport to create safe and trusting environment for care.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted disabled clients to support independence and well-being.
  • Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Baylor Scott And White - Cardiac Bypass Surgery Assistant/Nursing Supervisor
City, STATE, 01/2007 - 08/2016

Cardiac bypass surgery assistant ( 2012-2016)

Hospital nursing office supervisor administrator ( 2007-2012)

Cardiac Monitor Technician ( 2007)

  • Strategically allocate people and resources, track attendance and comply with constantly changing workplace laws and regulations.
  • Optimize productivity and reduce risk to maintain constant balance between workload in all hospital departments.
  • Provided transparency into what levers can be pulled to maximize opportunities with staffing and capacity levels.
  • Ensure that workforce staffing outcomes enable proactive, accurate and timely business decisions
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
  • Recruited, hired and trained staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Monitored changes in health insurance laws and regulations to verify continuous compliance.
  • Developed and distributed employee work schedules based on operational needs and employee requests.
  • Coordinated board and community meetings, delivering supporting information and announcing new facility programs and initiatives.
  • Communicated with doctors, nurses, patients and other employees to identify and resolve healthcare needs.
  • Supported business and hospitality needs of corporate partners and staff during meetings and company events.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Served on 4-physician cardiac care team engaged in treatment and diagnosis of chronic and acute cardiac conditions such as heart bypass surgery, lung thoracic surgery and vascular surgery.

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Resume Overview

School Attended

  • Baylor Medical Center
  • Baylor Medical Center
  • Macarthur High School

Job Titles Held:

  • Care Manager - Remote
  • Vocational Nurse, Private Duty
  • Cardiac Bypass Surgery Assistant/Nursing Supervisor

Degrees

  • Vocational Nurse Training
  • High School Diploma

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