Care Manager Coordinator resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Professional Summary

A seasoned Director, Clinician and Educator with more than 19 years of combined experience working in non-profits and school systems leading change and growing programs. With proven ability to increase program participation, retention and awareness of multiculturalism. Strong communication and interpersonal skills and one who is looking to utilize these skills in the academic environment.

Skill Highlights
  • Strong Collaborator
  • Grant Writer
  • Strategic Planning
  • Budgeting
  • Change management
  • Superior communication skills
  • Women's Issues
  • Behavioral Health Expertise
  • Culturally Competent
  • Results-oriented
  • Advocate for underrepresented youth
  • College Teaching
  • Supervision
  • Professional 
Care Manager Coordinator , 07/2014 to Current
Marquette UniversityMilwaukee, WI,

Coordinate care through the Medicare/Medicaid Duals Eligible Program in Ohio for nursing home clients with behavioral health and medical issues; coordinate care with providers, nursing home facilities, families and other professionals to ensure that clients are receiving optimal care. Utilize several data systems to import client information and monitoring. Build positive relationships with clients, co-workers, providers and the community at large. 

Adjunct Professor , 2013 to Current
Marquette UniversityMilwaukee, WI,

Teach undergraduate courses (online and face-to-face) in all areas of Psychology (Abnormal, Child/Human/Adult and Aging etc.) Develop syllabus,research and use innovative teaching practices to enhance the learning experience, collaborate across departments to increase learning opportunities, and utilize strategies to improve student retention. Attend professional development and skill workshops to further pedagogy and praxis.

Adjunct Professor , 10/2007 to Current
BayhealthDover, DE,

Teach distance learning/online classes in Psychology and Sociology to

adult learners, Incorporate the use of interactive teaching methods and infuse technology into the classroom setting to enhance online learning, engagement and promote retention, Collaborate across departments. Attend professional development workshops and trainings.

Care Manager , 10/2012 to 07/2014
New York Institute Of TechnologyJonesboro, AR,

Supervised Care Specialists in all aspects of care coordination, case management, cultural diversity, and crisis management, Developed client care plans, including psychosocial assessments, evaluations, and DSM-5 diagnoses, utilizing an integrated healthcare, Served as a liaison between clients, providers and other health professionals to assist clients in understanding their treatment plans, Provided clinical supervision, oversight and training/workshops to assigned staff, Delegated and coordinated care coordination follow-up as indicated, Advocated for cultural understanding, diversity and equity and incorporated data to ensure best practices. Administered the Berkeley and Vanderbilt ADHD assessment tools. 

Visiting Assistant Professor, 07/2010 to 07/2012
University Of ColoradoDenver, CO,

Adjunct Faculty, Main Campus (1997-2009)

Taught four required classes per quarter in Psychology, Education and Social Inequality/Diversity, Developed and implemented interesting and interactive learning mediums to increase student understanding of course materials, Taught orientation workshops to incoming Freshman (Main campus)Collaborated across departments to complement student learning and retention, Informal advising, Attended professional development workshops and participated in committee work.

Adjunct Assistant Professor , 07/2008 to 06/2008
Devbridge GroupChicago, IL,

Taught undergraduate/graduate courses in Educational Psychology/Education/Social Inequality, Used variety of teaching techniques to encourage student critical thinking and discussion in classes.

Literacy Specialist (Reading First Grant), 07/2005 to 07/2007
Lockland School DistrictCity, STATE,

Provided professional development workshops to teachers on literacy and awareness of culture, inclusion and diversity as it relates to academics, Prepared and supervised auditing tool for state grant compliance with 100% rating, Assisted in increasing literacy rates by 25%, Coordinated meetings with teachers and administration  and served as main liaison between grantors and university partners, Maintained detailed administrative and procedural processes to improve accuracy and efficiency, Assisted in all federal post award activities, monitored compliance with regulations and policies; Identified problems and reduced deficiencies , Coached and trained k-3 teachers in literacy, Ensured the use of scientifically based research as evidence for grant , Participated in state testing of students, Implemented interactive, technology based curriculum to train teachers in literacy, Attended workshops and conferences related to literacy for immediate dissemination to teachers.

Associate Director , 06/2003 to 07/2005
Women Helping WomenCity, STATE,

Supervised 12+ staff, Reduced staff turnover by 50%, Implemented and increased hotline data retrieval by 40%, Initiated and researched the installation of SQL data collection software and reduced hotline inaccuracies by 20%, Received 100% compliance on all grant reports, Participated in all grant writing and reporting (federal, state and local), Monitored and reported all pre/post award grant activity for agency, Interviewed and hired all program staff for agency, Managed crisis hotline for assault and domestic violence clients, Consulted on financial profitability/solvency of agency, Use of outcome data to drive program enhancements and increase funding sources, Participated in all fundraising and marketing activities for the agency, Conducted community presentations/media on behalf of agency to aid in cultural, gender understanding, Knowledgeable in board development and practices. Assumed role of Executive Director in Executive Director's absence.

Director, School Partnerships , 06/1997 to 07/2001
LifePoint Solutions(Formerly Family Service)City, STATE,

Secured 250K in funding revenue, increasing revenue by 80%, Reduced

staff turnover by 50%, Supervised 15+ staff in three locations (urban,

suburban and charter schools), Increased solvency of program by 100%, Increased program participation by 80%, Presented professional development workshops/trainings on cultural competency, and gender issues, Increased grant writing  and fundraising for program by 80%, Increased partners in program by 50%, Conducted all outcomes measures for program evaluation including use of Logic Model and outcome data to increase program effectiveness and increase funding, Negotiated and maintained

contracts, budgets and audits, Managed the day to day operations of program including accreditation, compliance issues, and performance evaluations, Built and maintained a system wide collaboration with a diverse group of stakeholders (public, private and university).

Education and Training
Ph.D.: Educational Leadership/Administration, Expected in 2007
Miami University - Oxford, OH

Ph.D., Miami University 2007 Major: Educational Leadership/Administration

Master of Arts: Clinical Psychology/Family Systems, Expected in 1991
Pepperdine University - Malibu , CA
M.A., Pepperdine University 1991 Major: Clinical Psychology/Family Systems
B.A.: Psychology, Expected in 1989
University of Cincinnati - Cincinnati, Ohio
B.A., University of Cincinnati, Cincinnati, Ohio 1989 Major: Psychology

2014  Present Health Officer of Butler County

2013  Certified Distance Education, Ivy Tech Community College

1996  Certified in Volunteer Management (United Way)

1993- Present Licensed Social Worker, State of Ohio

Professional Affiliations

2015- Present, Cincinnati Union Bethel, Board Member, Development/Marketing, Strategic Planning and Programming/Human Resource Committees

2013- 2014 Domestic Violence Coordinating Council of Butler County(DVCC)

2009- 2014 Elderly Services Program Advisory Council, Executive Committee Board Member, Council on Aging Southwest Area

2009- 2011 Executive Services Corps, Independent Consultant to Non-Profit Agency/Schools and Coach 

2004-2006  Board member, Seven Hills Neighborhood Houses, Inc.


Claire, D. M. (2006 February).  Spirituality: A Vehicle for Resistance

Against Male Acts of Aggression. Paper presented at the

American Association of Behavioral and Social Sciences, Las Vegas,


​Claire, D. M. (2006 May). Spirituality: A Vehicle

for Resistance Against Male Acts of Aggression. Paper presented at the 2006 Hawaii International Conference, Oahu, HI.

​Claire, D. M. (2006 July). Locating Patriarchy

and Revealing Spirituality as its Nemesis: A Quasi-Habermassian View. Paper presented at the 29th National Women’s Studies Association

Annual Conference, Oakland, CA.

Claire, D.M. (2006-July) Women, patriarchy and

spirituality: A qualitative study. Dissertation. Paper presented at the 29th

National Women's Studies Association Annual Conference, Oakland, CA.


  • Software:(Blackboard, Excel, Microsoft Word, Outlook, Outlook Express, Powerpoint, SQL and knowledgeable in Access)
  • People Skills: Motivator, enthusiastic and passionate, positive attitude, great relationship builder

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Miami University
  • Pepperdine University
  • University of Cincinnati

Job Titles Held:

  • Care Manager Coordinator
  • Adjunct Professor
  • Adjunct Professor
  • Care Manager
  • Visiting Assistant Professor
  • Adjunct Assistant Professor
  • Literacy Specialist (Reading First Grant)
  • Associate Director
  • Director, School Partnerships


  • Ph.D.
  • Master of Arts
  • B.A.

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: