Care Manager Coordinator resume example

Teach undergraduate courses (online and face-to-face) in all areas of Psychology (Abnormal, Child/Human/Adult and Aging etc.) Develop syllabus,research and use innovative teaching practices to enhance the learning experience, collaborate across departments to increase learning opportunities, and utilize strategies to improve student retention. Attend professional development and skill workshops to further pedagogy and praxis.

Teach distance learning/online classes in Psychology and Sociology to

adult learners, Incorporate the use of interactive teaching methods and infuse technology into the classroom setting to enhance online learning, engagement and promote retention, Collaborate across departments. Attend professional development workshops and trainings.

Supervised Care Specialists in all aspects of care coordination, case management, cultural diversity, and crisis management, Developed client care plans, including psychosocial assessments, evaluations, and DSM-5 diagnoses, utilizing an integrated healthcare, Served as a liaison between clients, providers and other health professionals to assist clients in understanding their treatment plans, Provided clinical supervision, oversight and training/workshops to assigned staff, Delegated and coordinated care coordination follow-up as indicated, Advocated for cultural understanding, diversity and equity and incorporated data to ensure best practices. Administered the Berkeley and Vanderbilt ADHD assessment tools. 

Adjunct Faculty, Main Campus (1997-2009)

Taught four required classes per quarter in Psychology, Education and Social Inequality/Diversity, Developed and implemented interesting and interactive learning mediums to increase student understanding of course materials, Taught orientation workshops to incoming Freshman (Main campus)Collaborated across departments to complement student learning and retention, Informal advising, Attended professional development workshops and participated in committee work.

Taught undergraduate/graduate courses in Educational Psychology/Education/Social Inequality, Used variety of teaching techniques to encourage student critical thinking and discussion in classes.

Provided professional development workshops to teachers on literacy and awareness of culture, inclusion and diversity as it relates to academics, Prepared and supervised auditing tool for state grant compliance with 100% rating, Assisted in increasing literacy rates by 25%, Coordinated meetings with teachers and administration  and served as main liaison between grantors and university partners, Maintained detailed administrative and procedural processes to improve accuracy and efficiency, Assisted in all federal post award activities, monitored compliance with regulations and policies; Identified problems and reduced deficiencies , Coached and trained k-3 teachers in literacy, Ensured the use of scientifically based research as evidence for grant , Participated in state testing of students, Implemented interactive, technology based curriculum to train teachers in literacy, Attended workshops and conferences related to literacy for immediate dissemination to teachers.

Supervised 12+ staff, Reduced staff turnover by 50%, Implemented and increased hotline data retrieval by 40%, Initiated and researched the installation of SQL data collection software and reduced hotline inaccuracies by 20%, Received 100% compliance on all grant reports, Participated in all grant writing and reporting (federal, state and local), Monitored and reported all pre/post award grant activity for agency, Interviewed and hired all program staff for agency, Managed crisis hotline for assault and domestic violence clients, Consulted on financial profitability/solvency of agency, Use of outcome data to drive program enhancements and increase funding sources, Participated in all fundraising and marketing activities for the agency, Conducted community presentations/media on behalf of agency to aid in cultural, gender understanding, Knowledgeable in board development and practices. Assumed role of Executive Director in Executive Director's absence.

Secured 250K in funding revenue, increasing revenue by 80%, Reduced

staff turnover by 50%, Supervised 15+ staff in three locations (urban,

suburban and charter schools), Increased solvency of program by 100%, Increased program participation by 80%, Presented professional development workshops/trainings on cultural competency, and gender issues, Increased grant writing  and fundraising for program by 80%, Increased partners in program by 50%, Conducted all outcomes measures for program evaluation including use of Logic Model and outcome data to increase program effectiveness and increase funding, Negotiated and maintained

contracts, budgets and audits, Managed the day to day operations of program including accreditation, compliance issues, and performance evaluations, Built and maintained a system wide collaboration with a diverse group of stakeholders (public, private and university).