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Care Manager Resume Example

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CARE MANAGER
Summary

Results-oriented, health professional offering a wealth of research, infection control and patient support skills. Effectual, dedicated and a natural at public speaking. Seeking an opportunity involved with program monitoring for a highly regarded institution promoting awareness and safety control.

Skills
  • Strong analytical skills
  • MS Office proficient
  • Project documentation
  • Best practices and methodologies
  • Oral and written communication
  • Vendor contracts and relationships
  • Excellent problem solving skills
  • Contractual Compliance
  • Research and Development
  • Progress monitoring
  • Quality assurance controls
  • Progress reports
  • Client rapport and retention
  • HIPAA and confidentiality
Experience
THE PERFECT HOME CARE May 2018 to CurrentCare Manager
Tarrytown, NY
  • Completes initial and ongoing assessments, meetings, consents.
  • Coordinated with healthcare team to establish, enact and evaluate patient care plans.
  • Managed and provided leadership to help staff with direct and indirect patient care and telemetry monitoring.
  • Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
  • Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery
    and reducing compliance issues.
  • Facilitated on-going assessment of patient and family needs and oversaw implementation of interdisciplinary
    team plan of care.
  • Kept detailed records of patient care, care progress, medication administration and changes in health or other
    conditions.
HOME INSTEAD SENIOR CAREAugust 2016 to April 2018Manager
Chicago, IL
  • Conduct care consultation, outreach, sales and utilization review for clients
  • Determine appropriate method of care and schedule for each clients situation
  • Disseminate special projects and caseloads to the home health aids with supervision
  • Demonstrate open and effective communication with owner colleagues and caregivers
  • Assist with outreach education, risk assessment screenings per guidelines at various events
  • Assist in hiring, training new employees, performance evaluation and cost-conscious budgets
  • Conduct supervisory site visits according to agency policy, effective working care plan, quality assurance and client satisfaction with offered services.
ASIAN HUMAN SERVICES, HIV & Chronic DiseasesJuly 2013 to June 2016Project Coordinator
Chicago, IL
  • Develop and implement a comprehensive information and education project on HIV/AIDS to the target communities and populations.
  • Initiate, research, and write appropriate information materials for the target population, using both primary and secondary sources; disseminate information to a target audience.
  • Develop, produce, and disseminate information based on project research findings to improve access for underserved target populations to HIV/AIDS community resources Conduct confidential CTR and maintain confidentiality.
  • Update and integrate nutrition and healthy living components to diabetes prevention project.
  • Manage administrative and programmatic responsibilities related to the project, including the writing of progress notes, evaluation, monthly, quarterly and final reports.
  • Must attend professional training required for the program and must adhere to all current Banyan Tree HIV program and state policies and procedures.
ASIAN HUMAN SERVICES, Breast Cervical CancerFebruary 2011 to June 2013Project Coordinator
Chicago, IL
  • Conduct research on breast and cervical cancers and other health issues pertaining to the target population and develop policy papers and fact sheets to inform policymakers, leaders, and members of the community.
  • Conduct community outreach and disseminate prevention education materials to the community on a weekly basis.
  • Conduct group prevention education sessions on breast and cervical cancer, prevention measures, and resources; conduct program evaluation to maintain the quality of prevention education and outreach.
  • Link participants to routine clinical exams and provide appropriate follow-ups as needed.
  • Provide referral services to clients, especially healthcare referrals and assist them to enroll health insurance and benefit programs.
  • Collect and analyze risk factors and behavior surveys among target population and develop a baseline data.
  • Responsible for the program administrative duties that include data collection and data entry, completion of monthly, quarterly, and annual reports in a timely manner.
Education
Southern Illinois University2009BACHELOR OF SCIENCE: HEALTHCARE MANAGEMENTCarbondale, IL
Certifications
  • Certified Nursing Assistant
  • Certified DRS Case Manager
  • Certified DSMP & CDSMP Trainer
  • Certified HIV Tester & Counselor
  • Certified CPR & First Aid Certified
  • Certified Direct Support Professional
  • Certified Linkage To Care & Partner Services
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Resume Overview

Companies Worked For:

  • THE PERFECT HOME CARE
  • HOME INSTEAD SENIOR CARE
  • ASIAN HUMAN SERVICES, HIV & Chronic Diseases
  • ASIAN HUMAN SERVICES, Breast Cervical Cancer

School Attended

  • Southern Illinois University

Job Titles Held:

  • Care Manager
  • Manager
  • Project Coordinator

Degrees

  • BACHELOR OF SCIENCE : HEALTHCARE MANAGEMENT

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