Care Manager Resume Example Brightstar Care

CARE MANAGER

Professional Summary

Driven and compassionate healthcare professional with 10 years hands-on experience in fast-paced residential and hospital environments. Accountable and responsible with a strong focus on patient wellness.

Education and Training

Bachelor's : Health Care Administration, Current Walden University Health Care Administration

Skill Highlights

FEMA IS-100, IS-200, IS-300, & IS-700

HIPPA

Proficient in Microsoft Word XP /PowerPoint / Excel/ Publisher

Knowledge of modern office practices, procedures, and equipment

Staff training and development

Staffing management ability

Skills

Administrative, administrative duties, Schedule appointments, agency, billing, CMS, conferences, Customer Service Training, dictation, filing, forms, government, Management Skills, meetings, Excel, office, PowerPoint, Publisher, Microsoft Word, Monitors, nursing, office management, Organizational Skills, payroll, personnel, Policies, Procurement, scheduling, secretarial, Supervisory Skills, Supervisory, switchboard, therapy

Professional Experience

Care Manager
July 2013 to Current BrightStar Care － Mesa, AZ

Carefully selected, developed and retained qualified staff, as well as trained new staff.
Evaluated patient care procedural changes for effectiveness.
Expertly planned, coordinated, organized and directed operations of the agency.
Administered, directed and coordinated the activities of the agency.
Actively maintained up-to-date knowledge of applicable state and Federal laws and regulations.
Provided thorough supervision for day-to-day operations of facility in accordance with set policies and guidelines.
Revised policies and procedures in accordance with changes in local, state and federal laws and regulations.
Reviewed and approved time cards for processing by payroll department.

Administrative Assistant
October 2011 to February 2013 Horizon Homecare － Casa Grande, AZ

Interact with members of staff, organization, and individuals outside of the agency ranging from other government agencies to the general public.
Operate switchboard, answering general and complex questions for all departments, other agencies, and the public concerning the agency: also follow-up to ensure issues have been appropriately addressed.
Prepare and process confidential and sensitive documents.
Compose a variety of correspondence and reports requiring considerable independence of judgment.
File reports, CMS 485's & correspondence ect.
And assure that clinical records are organized & complete.
Schedule appointments, meetings, and conferences Request & enter authorizations for payments General reports.
Maintains and controls complex filing system as well as pre-billing audit.
Communicates with hospitals to request medical record information.
Intake referrals, scheduling and coordinating services.
Monitors therapy visits for compliance with orders.
Maintains nursing on-call calendar.
Performs job functions and delivers services consistent with all applicable federal, state and local regulations.
Track and request orders from physicians & DME companies.
Keep informed of new practices, policies, and procedures pertinent to the department and the organization, Perform a variety of administrative duties as well as perform complex secretarial as a personal assistant to the Managers.
Review staff payroll sheets for accuracy.
Submit payroll sheets.
Prepare, attend and take dictation of departmental meetings, advisory and/or administrative groups.
Perform office management duties as required.
Supervised (2) Administrative Clerks and (7) field staff.

Admin Clerk II
October 2006 to October 2011 Pinal County- Horizon Home Care － Florence, AZ

Carefully selected, developed and retained qualified staff, as well as trained new staff annually.
Served as liaison between management, clinical staff and the community.
Operate switchboard, answering general and complex questions from County departments, other agencies, and the public concerning the agency as well as County functions ; also following-up to ensure issues have been appropriately addressed.
Schedule appointments, meetings, and conferences for nursing department.
Prepare and process confidential and sensitive documents.
Compose a variety of correspondence and reports requiring considerable independence of judgment.
Maintain department personnel records.
Prepare, attend and take dictation of department meetings, advisory and/or administrative groups.
Maintain and control complex filing systems, Perform job functions and delivers services consistent with all applicable federal, state, and local regulations.
Monitor therapy visits for compliance with orders.
Maintain on-call calendar.
Review staff payroll submissions for accuracy.
Submit staff payroll submissions.
Perform special projects.
Receive and distribute correspondence and documents.
Verify and complete records, forms and documents.

Resume Overview

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Care Manager Resume Example

Resume Score: 100%