Care Manager Resume Example
CARE MANAGER
Dedicated worker passionate about helping others live fulfilling lives by providing personal assistance and care in managing various health-related conditions. Knowledgeable about managing medications, appointments and social events. Well-organized and compassionate with good relationship-building abilities.
Energetic, motivated, with highly organized nature and skills in balancing needs of clients in both personal and professional capacities.
Friendly professional commended as physically strong, patient individual with calm demeanor. In-depth understanding of medical terminology, medical tools and equipment operations. Committed to providing top-notch care to disabled, impaired and chronically ill individuals.
Accurate, assertive and adaptable Personal Assistant effective at multitasking in challenging situations and meeting critical deadlines.
Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
- ADL support
- Case assessments
- Vital sign monitoring
- Medical chart documentation
- Proper phone etiquette
- Coordination skills
- Typing speed
- Client satisfaction
- Meal preparation
- Wound care
- Professional business writing
- Communications
- Team building
- Customer service
- Supervision
- Issue and conflict resolution
- Inventory management
- Team management
During my four years in highschool I completed my horticulture class attending at a vocational. During those four years I competed in numerous state competitions where I had to demonstrate floral arrangements and preform excellent customer service.
I also learned to make sales with my floral arrangements and price them on my own.
During that time I managed to become Vice President my senior year for an organization called FFA and it educates you on leadership for your self and how to become a great leader for others. This organization also taught me about public speaking where I also did state competitions for that.
- Helped clients maintain daily living standards by assisting with personal hygiene needs.
- Monitored vital signs and medication use, documenting variances and concerning responses.
- Assisted with meal planning to meet nutritional plans.
- Transported clients to locations such as medical appointments and group meetings to maintain social connections and meet medical needs.
- Ambulated individuals with safe and effective strategies around home, public and medical locations.
- Worked with supervisory medical staff to review cases and improve care.
- Helped clients with personal needs from exercise to bathing and personal grooming.
- Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
- Assisted patients with bladder and bowel needs by helping to the restroom,
- Changed bed linens, made bed and laundered soiled linens to keep patients' bed clean.
- Cared for wounds by changing bandages, dressings and binders to promote healing.
- Educated families and patients on potential plans for care.
- Reported concerns to supervisory to maintain optimal care for all client needs.
- Recommended appropriate feeding schedules and methods to meet nutritional needs and abilities.
- Calculated nutritional requirements to assess adequacy of diet and nutrition support.
- Reviewed records and assessed nutritional condition of at-risk residents by recognizing unplanned weight changes and other issues.
- Collaborated extensively with interdisciplinary care team to meet nutritional needs of each resident.
- Established healthful and therapeutic meal plans and menus for individuals with health conditions.
- Encouraged clients and caregivers to follow recommended food guidelines for well-balanced diets by giving suggestions of various wholesome foods and meals.
- Educated employees by serving as nutrition resource to departmental and healthcare staff to enhance nutritional services.
- Devised meal plans in line with patients' age, gender, diagnosis, cultural background and religious practices.
- Coordinated nutritional care with other healthcare team members and managed care actions related to diet management.
- Assessed clients' overall physical health with body composition scale measurements.
- Maintained up-to-date knowledge on latest research and trends through extended education and professional development courses.
- Developed and oversaw preparation of specialized diets.
- Earned reputation for good attendance and hard work.
- Created agendas and communication materials for team meetings.
- Recognized by management for providing exceptional customer service.
- Improved customer satisfaction by finding creative solutions to problems.
- Collaborated with others to discuss new food service opportunities.
- Improved operations by working with team members and customers to find workable solutions.
- Walked through dining room during service to monitor guest satisfaction and advise servers and bussing staff of specific service needs.
- Helped to plan and execute parties for more than numerous guests, including coordinating menus and preparing tables.
- Managed closing duties, including restocking items and reconciling cash drawer.
- Greeted customers, assisted with questions and made recommendations concerning daily specials, wine selections and desserts to guide patrons toward more profitable items.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Answered customers' questions about hours, seating, current wait time and other information.
- Guided guests to appropriate seating for party size, provided with menus.
- Cleaned and restocked front counter areas, got change for register and checked server supplies.
- Made special accommodations for customers by collaborating with front of house staff to move tables and adjust seating.
- Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
- Notified servers after seating parties in section for prompt service.
- Monitored dining area to assess server capacity and accurately estimate wait times.
- Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
- Answered front of house phone to inform customers of wait times, take reservations and record to-go orders.
- Worked to collect reservation information and communicate updates to guests.
- Accommodated guests with special needs, including accommodations for child seats and wheelchairs.
- Answered questions about food and order statuses for waiting customers.
- Greeted guests entering restaurant and gathered information to seat groups or place on waitlist, distributing pagers to waiting guests.
- Handled money of card and cash transactions daily, accurately keeping payment records and investigating irregularities.
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
- Calculated charges, issued table checks and collected payments from customers.
- Minimized customer wait times by efficiently taking and filling large volume of orders each day.
- Tracked seated guests and available seating.
- Scheduled reservations, notified servers and managers of large groups in advance and prepared seating ahead of guests arrival.
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Resume Overview
School Attended
- Monmouth County Vocationl Career Center
- Sunrise University
Job Titles Held:
- Care Manager
- Dietary Aide Leader
- Hostess
Degrees
- High School Diploma
Home Health Aide Certificate
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