Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Case assessments
Medical chart documentation
ADL supportb
Vital sign monitoring
Patient safety
Records management
Patient relations
Health information systems
Experience
07/2022 to Current
Care Manager Good Shepherd Hospice – Patchogue, NY,
Pull laundry and return it to residents,make sure all residents are accounted for and checked on at each meal time, vacuum residents hallways,make sure all beds are made on hall, restock your laundry rooms with gloves,trash bags and detergent. Pull trash from each residents room and take to dumpster. Wipe down tables and placemats. Assist patients during showers and assist patients in using the restroom. Assist patient on daily activities suck as dressing and eating along with walking.
Maintained daily living standards by assisting clients with personal hygiene needs.
Monitored vital signs and medication use, documenting variances and concerning responses.
Facilitated communication between members of health care delivery while involving clients in decision-making processes to minimize service fragmentation.
Implemented new hire training to further develop skills and initiate discussions on task prioritization.
Participated in [Timeframe] meetings with department heads to discuss census information, admissions and discharges for residents.
Directed daily operations at facility caring for more than [Number] individuals.
Reviewed and assessed staff processes, reducing hazards posed for residents and staff while promoting regulatory compliance.
06/2022 to 07/2022
Certified Medical AssistantWellpath – Scranton, PA,
Performed preliminary physical tests to accurately record results in patient history summary.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Scheduled appointments for patients via phone and in person.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Educated patients about medications, procedures and physician's instructions.
Organized charts, documents and supplies to maintain team productivity.
Interviewed patients to verify information, record medical history and confirm purpose of visit.
Contacted pharmacies to submit and refill patients' prescriptions.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
Assessed, documented and monitored vital signs for patients within outpatient setting.
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
Administered rapid tests for COVID and strep to help clinical staff assess conditions.
Contributed to office operations by triaging patients by severity of medical complaint.
Completed basic physical assessments of clinic patients to provide optimal care.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
Collaborated with local pharmacies to resolve and clarify issues with patient medication.
Conducted insurance verification and pre-certification and pre-authorization functions.
Followed principles of asepsis and infection control to meet patient safety guidelines.
Responded to patient callbacks and phone-in prescription refill requests.
Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Measured vital signs and took medical histories to prepare patients for examination.
Documented notes during patient visits.
Cleaned and maintained medical equipment following procedures and standards.
Incorporated outside records into charts and EHR.
Labeled and completed lab requisitions using ICD and CPT coding.
03/2016 to 06/2017
CashierCache Creek Casino Resort – Brooks, CA,
Collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Helped customers find specific products, answered questions and offered product advice.
Worked closely with front-end staff to assist customers.
Processed sales transactions to prevent long customer wait times.
Accepted cash and credit card payments, issued receipts and provided change.
Trained new team members in cash register operation, stock procedures and customer services.
Helped with purchases and signed customers up for rewards program.
Learned roles of other departments to provide coverage and keep store operational.
Verified customer age requirement for alcohol or tobacco purchases.
Answered product questions with up-to-date knowledge of sales and store promotions.
Answered customer questions and provided store information.
Discounted purchases by scanning and redeeming coupons.
Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Operated cash register or POS system to receive payment by cash, check and credit card.
Used suggestive selling techniques to promote add-on sales.
Delivered high level of customer service to patrons using active listening and engagement skills.
Processed refunds for worn, damaged and broken merchandise.
Directed trash removal and sanitation procedures to keep aisles and register area organized.
Education and Training
Expected in 08/2022 to to
: Medical Assisting Blue Cliff College - Gulfport - Gulfport, MS GPA:
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