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care management nurse resume example with 16+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Skills
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Experience
Care Management Nurse, 06/2015 - Current
The University Of Kansas Hospital Overland Park, KS,
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Recognized by management for providing exceptional customer service.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Created agendas and communication materials for team meetings.
  • Earned reputation for good attendance and hard work.
  • Performed site evaluations, customer surveys and team audits.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Improved operations by working with team members and customers to find workable solutions.
  • Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • .
Registered Nurse, 03/2005 - 06/2016
Texas Health Resources Stephenville, TX,
  • Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care to deliver comprehensive services.
  • Administered medications, tracked dosages and documented patient conditions.
  • Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
  • Designed strategies to resolve nursing and patient satisfaction issues, improve response and patient care quality and propose plans to enhance quality and safety initiatives hospital-wide.
  • Conducted restraint audits according to organizational guidelines and generated reports for nursing leadership review and analysis.
  • Assessed patients' response to treatment and suggested ways to combat side effects.
  • Oversaw patient admission and discharge processes to coordinate efficient movements and related paperwork.
  • Maintained composure and efficiency during rapid response situation and emergency codes.
  • Counseled caregivers and families on end-of-life planning and educated on patient care options.
  • Used facility EMR system to update patient records, transmit prescriptions and transfer files.
  • Initiated review, revision and creation of operational policies within emergency department.
  • Promoted healthy lifestyle choices to reduce re-emergence of painful or dangerous symptoms.
  • Addressed unit staff concerns, including staffing ratios, resource management, allocation of responsibilities and optimized workload management.
  • Monitored and managed various treatment and care interventions, including IV administration, wound and ostomy care and catheter insertion.
  • Administered colostomies and ostomoies, urostomies and foley tubes accurately to provide exceptional patient care.
  • Administered scheduled medications and therapies intravenously, rectally, orally, subcutaneously and via intramuscular injections while overseeing pain management plans.
  • Treated patients suffering from chronic and acute medical concerns, including asthma, seizure disorders and pneumonia.
  • Administered oral, intramuscular and IV medications to patients and monitored responses.
  • Delivered care to 6-8 patients per day, including coordinating and evaluating interdisciplinary care.
  • Completed and maintained personal Performance-Based Development System (PBDS) standards to show consistent clinical competency and sound judgment.
  • Completed daily chart audits and assessed clinical records to verify accuracy, evaluate performance against goals and check for appropriate education of patients and families.
  • Maintained personal and team compliance with medication administration standards and patient care best practices.
  • Delivered quality care and comfort to patients with heart failure, pulmonary hypertension, pulmonary embolisms and end-stage renal disease.
  • Facilitated patient flow during emergency situations, directing evacuations, admissions and transfers.
  • Trained and mentored new RNs on best practices, hospital policies and standards of care.
  • Imparted medical, operational and patient care knowledge to junior nurses to maximize performance and quality of team operations.
  • Supervised 24-bed telemetry unit while providing direct patient care to acutely ill patients.
Registered Nurse, 02/1996 - 02/1996
Texas Health Resources Kaufman, TX,
  • Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care to deliver comprehensive services.
  • Administered medications, tracked dosages and documented patient conditions.
  • Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
  • Conducted restraint audits according to organizational guidelines and generated reports for nursing leadership review and analysis.
  • Assessed patients' response to treatment and suggested ways to combat side effects.
  • Maintained composure and efficiency during rapid response situation and emergency codes.
  • Counseled caregivers and families on end-of-life planning and educated on patient care options.
  • Used facility EMR system to update patient records, transmit prescriptions and transfer files.
  • Promoted healthy lifestyle choices to reduce re-emergence of painful or dangerous symptoms.
  • Addressed unit staff concerns, including staffing ratios, resource management, allocation of responsibilities and optimized workload management.
  • Monitored and managed various treatment and care interventions, including IV administration, wound and ostomy care and catheter insertion.
  • Administered colostomies and ostomoies, urostomies and foley tubes accurately to provide exceptional patient care.
  • Administered scheduled medications and therapies intravenously, rectally, orally, subcutaneously and via intramuscular injections while overseeing pain management plans.
  • Treated patients suffering from chronic and acute medical concerns, including asthma, seizure disorders and pneumonia.
  • Administered oral, intramuscular and IV medications to patients and monitored responses.
  • Delivered care to 5-8 patients per day, including coordinating and evaluating interdisciplinary care.
  • Completed and maintained personal Performance-Based Development System (PBDS) standards to show consistent clinical competency and sound judgment.
  • Maintained personal and team compliance with medication administration standards and patient care best practices.
  • Delivered quality care and comfort to patients with heart failure, pulmonary hypertension, pulmonary embolisms and end-stage renal disease.
  • Facilitated patient flow during emergency situations, directing evacuations, admissions and transfers.
  • Trained and mentored new RNs on best practices, hospital policies and standards of care.
  • Trained new RN hires and ancillary staff members to meet patient service goals, champion standards of care and improve patient overall satisfaction.
  • Imparted medical, operational and patient care knowledge to junior nurses to maximize performance and quality of team operations.
  • Supervised 23-bed telemetry unit while providing direct patient care to acutely ill patients.
  • Met training objectives by instructing new and prospective nursing staff in clinical skills and organizational procedures.
  • Managed and provided leadership to help staff with direct and indirect patient care and telemetry monitoring.
  • Cultivated working partnerships with patients and medical staff members, using feedback and clinical data to improve quality care and patient outcomes.
  • Collected lab specimens, ordering and interpreting diagnostic tests and lab results.
  • Administered medications and assisted in diagnostic testing for HIV-positive patients.
  • Offered clinical leadership and oversight to 23 bed acute care medical-surgical unit, including daily scheduling, tasking and administration.
  • Monitored and educated nursing students and externs on proper care procedures and prioritization strategies.
  • Delivered direct patient care, including stabilizing patients and identifying treatment options.
  • Counseled patients and caregivers, providing emotional, psychological and spiritual support.
  • Performed blood and blood product transfusions and intravenous infusions to address patient symptoms or underlying causes.
  • Worked with management to identify and implement initiatives to increase nursing staff retention, morale and satisfaction.
  • Assessed patients in active drug and alcohol withdrawal and provided interventions to manage physical and psychological withdrawal symptoms.
  • Communicated with primary care physicians or emergency care providers to relay patient needs.
  • Boosted patient outcomes by prioritizing nursing tasks and assignments and accurately reporting on each patient's status.
  • Conducted patient assessments and diagnostic tests to provide physician with important patient health information.
  • Prepared for HIPAA and Joint Commission reviews, making required brochures and pamphlets available to patients in all clinics.
  • Updated physicians on patient test results and assisted in developing care plans.
  • Consistently assessed and evaluated patients' health needs by coordinating across medical disciplines to create, implement and modify personalized care plans.
  • Treated patients using pharmacological and non-pharmacological treatment modalities to address various disorders, diseases and injuries.
  • Participated in hospital-wide initiatives and committees to improve patient care, satisfaction and safety.
  • Answered patient questions and provided take-home materials for further information.
Education and Training
Associate of Applied Science: Nursing, Expected in
-
Monroe Community College - Rochester, NY
GPA:
Status -

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Resume Overview

School Attended

  • Monroe Community College

Job Titles Held:

  • Care Management Nurse
  • Registered Nurse
  • Registered Nurse

Degrees

  • Associate of Applied Science

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