Dedicated administrative professional seeking a challenging position utilizing abilities developed through my experience and education. I have a solid background in high-volume office environments focused on delivering exceptional clerical and operational support. Personable and communicative with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.
•Conduct monthly wellness calls to members of the health plan.
•Promote communication, both internally and externally to enhance effectiveness of medical management services.
•Upload and link medical documentation to members charts using Dynamo.
•Provide support service to team members by answering telephone calls, taking messages, researching information and assisting in solving problems.
•Protect the confidentiality of member information and adhere to company policies regarding confidentiality.
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