Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Social Worker with over 7 years of successful experience in case management and behavioral health needs. Recognized consistently for performance excellence and contributions to success in social work profession. Strengths in administrative skills and working with diverse cultures backed by training in my MSW program. With strong administrative skills, have successfully partnered with faith-based and other community providers, government agencies, law enforcement, and other providers for the success of families and individuals.

OBJECTIVE: Securing a challenging position while contributing to the success of families and individuals.

  • Kwiktag, PeopleSoft 8, AS400, & Microsoft (Excel, Word, & PowerPoint), CHILDS, and AZTECS databases.
  • Team Player
  • Detail Oriented
  • Works Well Independently
  • Conflict Resolution
  • Case Management
Work History
Care Management, 04/2021 to Current
Jbs UsaLondon, AR,
  • Maintained a professional working relationship with community service providers Maintain a professional working relationship with patients and co-workers.
  • Managed a caseload of 30-40 patients.
  • Maintained contact with parents, Treatment Placement Specialists, and providers via telephone and email.
  • Developed after care plans and referred parents for appropriate services to assist them in making the needed behavioral changes.
Safety Specialist, 04/2015 to 02/2021
LegendsKansas City, MO,
  • Maintained a professional working relationship with community service providers.
  • Prepared and provided written court reports to the Judge, Foster Care Review Board, and all other parties involved in the case.
  • Provided testimony in Contested Dependency Hearings, Evidentiary Hearings, and Severance Trials.
  • Mentored new workers by providing shadowing opportunities including but not limited to court hearings, Child and Family Team meetings, Adult Recovery Team meetings, home visits, and providing them with organizational strategies.
  • Completed investigations as needed and removed children when necessary to ensure their safety.
  • Performed supervisor duties when the supervisor was on leave, including staffing cases, reviewing documents for accuracy, and staffing emergencies with the Program Manager.
  • Managed a caseload of 12-16 families.
  • Maintained contact with parents, children, and placements by visiting the family home, placements, Pima County Jail, psychiatric facilities, residential treatment facilities, schools, and shelters.
  • Communicated with parents, placements, and community service providers via telephone and email.
  • Developed case plans and referred parents for appropriate services to assist the parents in making the needed behavioral changes to facilitate a safe and stable home environment for their children to return to.
  • Attended Child and Family Team meetings and Adult Recovery Team meetings to ensure the children and parents were receiving the necessary services to facilitate reunification successfully.
  • Completed investigations on Southwest Key cases, private petitions, DMAFB, licensed foster, and group homes.
  • Completed Child Safety and Risk Assessments and ensured documentation was entered in the CHILDS database.
  • Attended Team Decision Making meetings, prepared dependency petition worksheets, and submitted them to the Attorney General’s office and provided written court reports for Preliminary Protective Hearings.
  • Provided testimony at Temporary Custody Hearings as well as Contested Dependency Hearings.
Supervisor, 01/2011 to 04/2015
  • Key Accomplishments: Responsible for running the operations and service quality of the Granite Slab Department.
  • Manage customer support duties, troubleshooting issues, and resolving problems with the utmost care and attention.
  • Successfully process customer orders and requests with optimal efficiency.
  • Oversee inventory management, ordering, and stocking materials, and controlling costs to minimize unnecessary expenditures.
Master of Social Work: Social Work, Expected in 08/2021
Arizona State University - Phoenix, AZ ,

60 credits completed. An excellent platform to explore opportunities that can make a profound impact on individuals and communities. The MSW program included two internship semesters with a total of 960 hours, hands on field education. The program allows for direct service to communities, developing innovative public and non-profit programs and advocating for more social and economic policies.

Bachelor of Science: Health Care Administration, Expected in 09/2012
University of Phoenix - Tempe, AZ

120 credits earned. The program expanded my skills and allowed me to gain a strong foundation to succeed in learning to apply management and leadership skills relevant to the changing a healthcare industry. Evaluate risks and quality management practices to help improve patient outcomes. Address challenges and opportunities faced by healthcare administrators. Communicate effectively across diverse health care environments.

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School Attended

  • Arizona State University
  • University of Phoenix

Job Titles Held:

  • Care Management
  • Safety Specialist
  • Supervisor


  • Master of Social Work
  • Bachelor of Science

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