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Care Giver for DD Adults Resume Example

Resume Score: 100%

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CARE GIVER FOR DD ADULTS
Summary

Provided required weekly, monthly and quarterly reports listing sales figures and client track records. Calmed and rapidly resolved client conflicts to prevent loss of key accounts. Sales consistently generated additional revenue through skilled sales techniques. Greeted customers upon entrance and handled all cash and credit transactions. Assisted customers over the phone regarding store operations, product, promotions and orders. Multi-tasking Cashiered with two cash registers at once in tandem to maximize customer flow. Customer Service Representative who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty. Customer-focused Representative with a proven capacity to troubleshoot issues to ensure customer satisfaction.

Highlights

  • I am a customer-focused Retail Sales Associate with a solid understanding of the dynamics of the retail apparel and shoe industry.
  • Personable and responsible Cashier with 9+ years in retail and customer service.
  • Solid team player with upbeat, positive attitude.
  • Strong problem solving ability,
  • Adept at keeping calm under pressure while continuing to maintain a professional attitude.
  • Employs up-to-date health and safety standards.
  • Telephone inquiries
  • Dedicated to excellent customer service
  • Invoice processing
  • Adaptive team player
  • Opening/closing procedures
  • Fast Learner
  • Dedicated to excellent customer service
  • Energetic work ethic
  • Markdowns/promotional procedures
  • Courteous demeanor
  • Active listening skills
Experience
Aacres LLC.September 2014 to July 2015Care Giver for DD Adults
Lakewood, WA
  • Observed and documented patient status and reported patient complaints to the case manager.
  • Assisted with adequate nutrition and fluid intake.
  • Planned, prepared and served meals and snacks according to prescribed diets.
  • Directed patients in prescribed range of motion exercises Provided transportation, assistance and companionship to clients.
  • Cleaned and organized patients' living quarters.
  • Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
  • Facilitated games and other activities to engage clients.
  • Positioned residents for comfort and to prevent skin pressure problems.
  • Assisted with transferring residents in and out of wheelchairs and adaptive equipment.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Charted daily information on the residents such as mood changes, mobility activity, eating percentages, and daily inputs and outputs.
  • Recognized and reported abnormalities and/or changes in patients' health status to nursing staff.
  • Documented resident records on daily flow sheets.
  • Provided patients and families with emotional support.
  • Exhibited compassionate care and communication with regard to issues of death and dying.
  • Sensitive to the needs of geriatric patients.
  • Administered simple range of motion exercises.
  • Comforted patients and provided them with reassurance and encouragement.
  • Promoted personal and co-worker safety.
  • Participated in the maintenance of safe conditions within the facility and other related areas.
  • Maintained a clean, orderly and well-stocked environment.
Kmart/ Sears Holdings Corp.April 2012 to September 2014Cashier/ Women's Clothing/ Stocking
Oak Harbor, WA
  • Computed sales prices, total purchases and processed payments.
  • Described merchandise and explain operation of merchandise to customers.
  • Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
  • Placed special orders and called other stores to find desired items.
  • Recommended merchandise based on customer needs.
  • Operated a cash register to process cash, check and credit card transactions.
  • Guided customers in choosing items that reflected personal style and shape.
  • Explained information about the quality, value and style of products to Influence customer buying decisions.
  • Replenished floor stock and processed shipments to ensure product availability for customers.
Cingular WirelessMay 2010 to March 2012CSR (customer service representative)
Canyon Park, WA
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
  • Made reasonable procedure exceptions to accommodate unusual customer requests.
  • Provided accurate and appropriate information in response to customer inquiries.
  • Addressed customer service inquiries in a timely and accurate fashion.
  • Maintained up-to-date records at all times.
  • Developed effective relationships with all call center departments through clear communication.
  • Built customer loyalty by placing follow-up calls for customers who reported product issues.
Skills
*Assisting customers in a clear, friendly and accurate manner.
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*Answering multi-line phone lines.
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*Maintaining proper documentation.
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*Personable and up beat attitude.
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Education
Henry M Jackson HS2004High School DiplomaMill Creek, WA
Thank You For Your Consideration!! : )
Build Your Own Now

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Aacres LLC.
  • Kmart/ Sears Holdings Corp.
  • Cingular Wireless

School Attended

  • Henry M Jackson HS

Job Titles Held:

  • Care Giver for DD Adults
  • Cashier/ Women's Clothing/ Stocking
  • CSR (customer service representative)

Degrees

  • High School Diploma
    Thank You For Your Consideration!! : )

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