Reliable Medical Support professional with 25 years of experience in healthcare environment. Expertly assist with office operations and providing hands-on assistance to physicians and nurses. Cheerful during each patient interaction to improve satisfaction ratings and patient retention. Experience in medical and administrative support. Robust history of accurately collecting and documenting patient health information, collecting vital signs and patient health concerns. Skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Extensive background getting patients ready for examinations and procedures. Passionate professional offering exemplary communication, time management and collaboration skills.
- Check-In and Check-Out Procedures
- Routine Laboratory Testing
- Operating EKG Equipment
- Updating Medical Records
- Multi-line Telephone System Operation
- Treatment Room Preparation
- Appointment Scheduling
- Examination Preparation
- Medical supply Management
- Cleaning and Organizing
- Wound Care
- Patient Chart Tracking
- Electronic Charting
- Mobility Assistance
- Mobile Device Operation
- Vitals Collection and Documentation
- Sanitizing and Cleaning
- Microsoft Office
- Sorian and Epic Medical systems
- Data Entry
Center Valley, PA, 08/2017 - 06/2021
- Admit patients for Outpatient/ Inpatient procedures within Cardiovascular Interventional Radiology Department.
- Record medical history and personal information, health information and enter into electronic health systems.
- Record vital signs and perform blood glucose testing.
- Apply cardiac monitor/oximetry; Obtains EKG, Remove IV's, transport to X-ray, cardiology, CT scan and MRI department.
- Order and stock nursing equipment and supplies (i.e. IV solution, flushes,needles and other medical supplies) Order Nutritional products for patient within department.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Comforted anxious patients before procedures and listened to concerns, offering support and compassion.
Federalsburg, MD, 07/2016 - 01/2017
- Evaluated residents to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Delivered individualized patient care by recording vital signs, weight and recording input and output information, documenting observations, administering treatments and evaluating patient needs.
City, STATE, 04/2012 - 06/2014
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
- Developed rapport to create safe and trusting environment for care.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Provided transportation and appointments management.
- Followed nutritional plans to prepare optimal meals.
City, STATE, 05/2006 - 06/2011
- Processed medical records requests from outside providers according to facility, state and federal law.
- Created new medical records and retrieved existing medical records by gathering appropriate record folders and contents and assigning and recording new record numbers.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and Alzheimer's.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Transported patients to and from outside facility appointments or testing locations.
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School Attended
- Northwestern College
- Elim Outreach Training Center
- South Suburban College of Cook County
- Illinois MediCal Training Institute
Job Titles Held:
- Cardiovascular and Interventional Radiology Clinical Assistant
- Certified Nurse Assistant
- Home Health Aide
- Certified Nurse Assistant/ Medical Records Clerk
Degrees
- Associate of Applied Science Degree
- Electrocardiogram Technician
- Certificate in Nursing Assistant Re-certification
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