car sales manager resume example with 18+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced Customer Service with over 6 years of experience in Sales. Excellent reputation for resolving problems and improving customer satisfaction. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.


Account management

  • Systems and software programs
  • Sales Records Management
  • Customer Experience
  • Sales Statistics Analysis
  • Customer Complaint Resolution
  • Registration Documents
  • Customer Needs Assessments
  • Salesforce Software
  • Inventory Accuracy
  • Customer Loyalty
  • Professional Relationships
  • Cash Register Operations
  • Test Drives
  • Client Satisfaction
  • Customer Order Management
  • Dealership Operations
  • Account Servicing
  • Inventory Management and Planning
  • Customer Billing
  • Customer Inquiries
  • Purchase Orders
  • Database Management
  • Sales Reporting
  • Review of contracts
  • Sales processes
Certified Nursing Aid Rockwall, TX, Expected in 12/2013 CNA : Medical Assisting - GPA :
Garland High School Garland, TX Expected in 06/1990 GED : - GPA :
Work History
Marin General Hospital - Car Sales Manager
San Rafael, CA, 01/2022 - Current
  • Promoted new and used vehicle sales to exceed dealership volume, gross profit and customer expectations.
  • Ordered and maintained suitable inventory of new and pre-owned vehicles to achieve volume and gross profit objectives.

  • Built relationships with customers and community to establish long-term business growth.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Managed accounts to retain existing relationships and grow share of business.
  • Increased profits through providing excellent customer service, following established guidelines and auditing sales reports.
City, STATE, 01/2021 - Current
  • Promoted business via social media to generate leads and maximize brand identity.
  • Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
  • Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Provided exceptional customer service to customers, increasing customer loyalty
  • Drafted invoices for completed work.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Managed daily operations of organization, orchestrating forward-thinking strategies to accomplish profit and expansion goals.
  • Assisted with marketing strategy creation and advertising initiatives to better promote facility to public.
  • Promoted positive customer experience through day-to-day supervision and management of facility.
Poe Motors L.L.C. - Detailer/Car/Inside Sales Representative
City, STATE, 06/2014 - 08/2019
  • Answered customers' questions regarding products, prices and availability.
  • Managed friendly and professional customer interactions.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Determined needs, delivered solutions and overcame objections through consultative selling skills.
  • Developed strategic relationships with existing customers by learning preferences and managing regular communications.
  • Created and updated customer accounts with relevant information.
  • Used CRM software to maintain detailed contact logs and account records.
  • Set up new accounts, established customer credit, and set up payment methods.
  • Applied mathematical skills to calculating amounts, negotiating prices and setting up contracts.
  • Reported customer-oriented issues immediately to supervisor for swift assistance and resolution
Private Care - Certified Nursing Assistant
City, STATE, 01/2003 - 06/2014
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Transported patients between rooms and appointments or testing locations.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care
  • Obtained client medical history, medication information, symptoms and allergies
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment

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Resume Overview

School Attended

  • Certified Nursing Aid
  • Garland High School

Job Titles Held:

  • Car Sales Manager
  • Business Owner
  • Detailer/Car/Inside Sales Representative
  • Certified Nursing Assistant


  • CNA
  • GED

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