Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Driven [Job Title] highly skilled at using consultative sales techniques to make consistent sales with satisfied customers. Strong track record of success in exceeding quotas. Accomplished salesperson successful at achieving tough revenue objectives in challenging areas. Accomplished [Job title] with solid history of exceeding sales quotas and building customer loyalty. Goal-oriented [Job Title] successful at closing sales and satisfying customers. Stays on top of changes in marketing, customer purchasing and service standards. Continuously meets and exceeds sales objectives. Creative in overcoming obstacles and satisfying challenging customers. Experienced [Job title] brings extensive automotive sales experience. History establishing strong customer and team relationships driving business success. Motivated [Job Title] driven to exceed standards for quality, service and sales numbers. Demonstrated track record in field. Charismatic [Job Title] offering [Number] years of experience in automotive sales. Knowledgeable about vehicle features and operations, dealer services and aftermarket products. Hardworking and goal-oriented professional possessing excellent interpersonal and time management skills. Successful Automotive Sales Associate specializing in consulting with customers with unique backgrounds to uncover and meet diverse needs. Resourceful, hardworking and reliable team player. Outgoing automotive sales professional dedicated to continuous improvement in face of evolving markets, vehicles and customer buying preferences. Energetic [Job title] accomplished in increasing sales numbers and overall customer satisfaction. Computer and social media-savvy. Passionate about driving business success through sales performance. Automotive sales professional specializing in selling [Type] vehicles. Dedicated to team and business success. Technologically-savvy and personable [Job Title]. Enthusiastic entry-level automotive sales professional knowledgeable about vehicles and eager to develop sales abilities. Hardworking, reliable and professional. Motivated retail professional with strong sales, customer service and problem-solving abilities. Skilled at selling [Product or Service] and learn new information quickly to maximize contributions and respond to changing customer preferences. Dependable [Type] professional enthusiastically seeking [Job Title] opportunity in which to apply knowledge of bakery sales operations and display case creativity. Bringing [Number] years of excellent customer service and performance in related roles. Accustomed to going above and beyond to reach team goals and objectives. Meticulous Bakery Clerk demonstrating proven history of supporting bakery staff in all operations, including inventory management, custom orders and preparation of baked goods. Strong knowledge of food and kitchen safety in a bakery environment with experience in baking a wide range of pastries and breads. Responsible and friendly [Job Title] makes customers feel welcome, listen to needs and promote merchandise with practiced care and attention to individual needs. Proficient in merchandising, payment processing and general housekeeping of store areas. Focused, hardworking and punctual with excellent interpersonal and organizational skills. Team-oriented [Type] professional works well in collaborative environments and generates consistent personal sales accomplishments. Bringing [Number] years of experience in retail settings, including [Type] and [Type] specialty departments. Adept at navigating [Software] and POS platforms. Personable bakery professional offering expertise in company menu items and suggesting catered solutions to meet customer needs. Skilled in cleaning and using bakery equipment and assisting with bakery tasks. Upbeat, customer-focused Sales Associate with [Number] years of experience in retail environments. Flexible and approachable, with strong organizational and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge. Industrious Bakery Clerk bringing [Number] years of industry experience to contribute immediate value to [Company] team. Accustomed to providing excellent customer service and utilizing POS systems to process sales transactions. Amicable [Job Title] actively pursuing a Bakery Clerk opportunity to utilize [Number] years of experience in customer-facing roles. Well-versed in maintaining a clean and organized display case appearance and managing kitchen chores as directed.

  • Vehicle auctions
  • Aftermarket products
  • Leasing options
  • Warranty requirements
  • New car purchases
  • Consultative techniques
  • Revenue generation
  • Self-motivated
  • Negotiation strengths
  • Conflict mediation
  • Warranty understanding
  • Goal-oriented
  • Proficient with [Software]
  • Market understanding
  • Technology features
  • Brand loyalty
  • Car insurance
  • Purchasing
  • Computer skills
  • Competitive
Car Sales Associate, 12/2020 to 06/2021
Autosource MotorsDetroit, MI,
  • Worked with customers and sales management to reach price agreements and explain warranty, sales and option package procedures.
  • Answered customer emails and telephone requests for information.
  • Maximized customer satisfaction by resolving concerns with fast and knowledgeable service.
  • Oversaw customer test drives and demonstrated standard and optional features.
  • Filled out paperwork to register vehicles and complete sales.
  • Met incoming customers at door to guide through showroom and sales lot.
  • Gave detailed information regarding operation of standard and optional vehicle features.
  • Evaluated vehicles before final pickup to check for damage and completed delivery tasks.
  • Sold trade-ins and located desirable purchases and vehicle auctions.
  • Leveraged revenue generating trends in customer industries to shape value-added new and used car sales solutions and approaches.
  • Brought in above-average sales revenue each month.
  • Accomplished yearly quotes for gross sales of new and used vehicles.
  • Supervised car sales team in challenging market.
  • Greeted customers at arrival to build positive relationships and discuss vehicles.
  • Responded to inquiries from potential customers via email and telephone.
  • Showcased vehicle features and took customers on test drives in local area.
  • Managed sales negotiations and financing options.
  • Maintained high referrals and consistent repeat business due to first-rate customer service standards.
  • Educated customers about sales processes, warranty requirements and service standards.
  • Finalized documentation for contracts, purchase receipts, vehicle registrations and dealer files.
  • Checked purchased vehicles at delivery time for damage and completed remaining preparations.
  • Adhered to standards of quality and service and industry regulations.
  • Tracked updates to vehicles, changing markets and customer purchasing trends.
  • Supervised successful car sales team in fast-paced environment with demanding quotas.
  • Implemented strategic improvements to customer service policies and increased overall satisfaction ratings.
  • Trained and developed sales team members to maximize revenue.
  • Consistently exceeded quotas by pursuing and closing sales.
  • Networked with remote dealers to source vehicles for customers.
  • Maximized used inventory quality by managing trade-ins and sourcing more desirable vehicles at auctions.
Credit Consultant, 12/2020 to 06/2021
ByriderCity, STATE,
  • Reviewed customer financial data to ascertain level of risk involved for extending credit.
  • Requested financial documents from customers.
  • Worked closely with both customers and sales team to reconcile accounts and oversee payment negotiation.
  • Developed comprehensive understanding of financial statements, enhancing opportunities to assess risk.
  • Assessed customer credit files regularly to review receivables.
  • Conducted credit reviews on corporations to assess financial conditions.
  • Monitored and maintained compliance with internal controls and government regulations.
  • Presented key information to upper management and executive team for loan recommendations.
  • Collaborated with credit association and business representatives to exchange valid credit information.
  • Collected and organized loan documents before submission to underwriting.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Improved operations by working with team members and customers to find workable solutions.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Exceeded customer satisfaction by finding creative solutions to problems.
Telemarketer Sales Representative, 01/2020 to 12/2020
General Dynamics Information Technology, IncCity, STATE,
  • Helped new telemarketers learn best practices, communication strategies and performance standards.
  • Responded to prospects' questions with persuasive communication skills and in-depth knowledge of available products and services.
  • Maintained and recorded customer information in database.
  • Handled inbound telephone calls from interested customers.
  • Presented information about membership details and purchase advantages.
  • Used scripted sales strategies to converse with customers reached by manual dialing and automatic systems.
  • Broke down objections using friendly, persuasive strategies.
  • Worked well with automatic computer dialing and proprietary software to manage daily call loads.
  • Resolved customer complaints by escalating calls to proper department.
  • Collaborated with management to resolve concerns and problem calls.
  • Made appointments with interested customers according to schedule availability.
  • Contacted private individuals or businesses by telephone to solicit sales.
  • Helped team meet rolling sales goals by maintaining proficiency in company systems, scripts and procedures.
  • Set up new accounts and listed personal, demographic and payment information in system.
  • Contributed to team efforts by successfully accomplishing and exceeding daily sales goals.
  • Took messages and transferred calls for telemarketing team.
  • Educated customers about product or service offerings meeting individual needs.
  • Executed [Number] outbound calls each week to existing customers, resulting in [Number]% increase in sales.
  • Revised chargeback processing, increasing collections efficiency and minimizing fraudulent credit card abuse.
  • Translated for [Number] phone representatives when [Language]-language callers came on line.
  • Contributed to rollout of promotional and marketing strategies, increasing sales over [Number]%.
  • Designed survey instruments and questionnaires to obtain desired research data.
  • Reached out to multiple potential accounts each month.
  • Monitored market conditions, supporting product innovation based on trends and competitor analytics.
  • Tracked calls and appointments with [Software] and [Software] tools.
  • Converted [Number] callers per day to scheduled appointments.
  • Resolved inquiries to consistently meet performance benchmarks.
  • Trained newly hired [Job title]s to use phone system and [Software].
  • Developed new leads each day at or above quotas.
  • Enhanced customer journey in alignment with service policies and standards, elevating satisfaction and referral rates.
  • Fostered team approach to achieve annual sales objectives.
  • Engaged potential customers using mix of prepared statements and expertise in [Type] sales.
  • Prospected for new business and followed up with pipeline leads.
  • Analyzed sales data and applied diverse negotiation techniques to leverage client relationships and improve retention.
  • Cold called potential customers to follow through on inbound, outbound and company-provided leads.
  • Led aggressive prospecting, cold calling and networking to enhance lead generation.
  • Utilized script for on-demand phone project assignment to deliver surveys to recipients.
  • Addressed clients' indecision, complaints and desires head-on to overcome hesitations and close sales.
  • Reached out to customers to assess satisfaction, discuss concerns and highlight additional offerings.
  • Managed approximately [Number] customer calls daily, made reservations and addressed concerns or inquiries customers had.
  • Developed practical and comprehensive lines of questioning to encourage communication with subject of interview.
  • Converted leads into appointments and scheduled appointment time via phone.
  • Recorded customer personal information in CRM system to track data and document account activities.
  • Generated new sales opportunities through direct and telephone selling and emails.
  • Made [Number] calls per day.
  • Conducted cold calls using provided phone directory to sell [Product or Service].
  • Generated leads with successful cold calling of [Type] prospects and skilled use of persuasive communication skills.
  • Called prepared lists of leads and read short scripts to promote [Industry] products and services.
  • Trained new hires and led large team of off-shore telemarketers.
  • Received and processed customer payments.
  • Persuaded customers by explaining how products and services meet needs and desires.
  • Followed script to share product features, pricing and benefits.
  • Asked customers questions to understand needs and requirements.
  • Dialed past and prospective client phone calls to update on newest products and services, inquiring as to current and future needs and setting appointments to pursue opportunities.
  • Answered incoming calls from prospective customers to assist and promote offerings.
  • Cold called new customers to increase profits [Number]%.
  • De-escalated customer issues with proven conflict mediation and problem-solving abilities.
  • Follow-up with customers via phone or e-mail regarding service experience for customer retention reporting.
Education and Training
High School Diploma: , Expected in 07/2013
The American Academy of Personal Training - New York, NY

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School Attended

  • The American Academy of Personal Training

Job Titles Held:

  • Car Sales Associate
  • Credit Consultant
  • Telemarketer Sales Representative


  • High School Diploma

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