Jessica Claire
- , , 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
Summary
Accomplished salesperson successful at achieving tough revenue objectives in challenging areas. Successful Automotive Sales Associate specializing in consulting with customers with unique backgrounds to uncover and meet diverse needs. Resourceful, hardworking and reliable team player. Enthusiastic entry-level automotive sales professional knowledgeable about vehicles and eager to develop sales abilities. Hardworking, reliable and professional. Outgoing automotive sales professional dedicated to continuous improvement in face of evolving markets, vehicles and customer buying preferences.
Skills
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Experience
Car Sales Associate, 04/2019 - 06/2021
Autosource Motors – Houston, TX,
Autosource Motors – Houston, TX,
- Worked with customers and sales management to reach price agreements and explain warranty, sales and option package procedures.
- Answered customer emails and telephone requests for information.
- Maximized customer satisfaction by resolving concerns with fast and knowledgeable service.
- Oversaw customer test drives and demonstrated standard and optional features.
- Filled out paperwork to register vehicles and complete sales.
- Met incoming customers at door to guide through showroom and sales lot.
- Gave detailed information regarding operation of standard and optional vehicle features.
- Evaluated vehicles before final pickup to check for damage and completed delivery tasks.
- Sold trade-ins and located desirable purchases and vehicle auctions.
- Leveraged revenue generating trends in customer industries to shape value-added new and used car sales solutions and approaches.
- Supervised car sales team in challenging market.
- Accomplished yearly quotes for gross sales of new and used vehicles.
- Brought in above-average sales revenue each month.
- Greeted customers at arrival to build positive relationships and discuss vehicles.
- Responded to inquiries from potential customers via email and telephone.
- Showcased vehicle features and took customers on test drives in local area.
- Managed sales negotiations and financing options.
- Maintained high referrals and consistent repeat business due to first-rate customer service standards.
- Educated customers about sales processes, warranty requirements and service standards.
- Finalized documentation for contracts, purchase receipts, vehicle registrations and dealer files.
- Trained and developed sales team members to maximize revenue.
- Consistently exceeded quotas by pursuing and closing sales.
- Maximized used inventory quality by managing trade-ins and sourcing more desirable vehicles at auctions.
- Networked with remote dealers to source vehicles for customers.
- Adhered to standards of quality and service and industry regulations.
- Checked purchased vehicles at delivery time for damage and completed remaining preparations.
Station Manager, 12/2017 - 02/2019
Signature Aviation – Kenner, LA,
Signature Aviation – Kenner, LA,
- Monitored staff operations to comply with administrative policies and procedures, safety rules, contracts and government regulations.
- Established employee schedules and work hours, reviewing employee timesheets to finalize payroll.
- Developed successful team-building initiatives to motivate team members.
- Reviewed operational and financial reports to meet station goals and objectives.
- Effectively reduced job-related accidents by properly training departmental employees on corporate safety processes.
- Implemented departmental and organizational procedures to maximize output.
- Participated in employee relations investigations to resolve issues effectively.
- Procured equipment, including [Type] to enable station to streamline operations.
- Checked equipment and components for defects through proactive testing.
- Identified resources needed to complete tasks, resolved issues with personnel and maintained deliverable estimates.
- Kept production in line with company guidelines, compliance requirements and quality standards.
Forklift Operator, 01/2016 - 12/2017
Landair, Inc. – Fayetteville, NC,
Landair, Inc. – Fayetteville, NC,
- Maneuvered forklift over and around loaded pallets, boxes and other materials.
- Maintained current forklift training and certification as required by company policies.
- Unloaded incoming items from trucks and rail cars and transported materials to staging area.
- Transported material to correct locations and documented inventory changes.
- Inspected lifts before use to prevent damage to goods.
- Consistently met deadlines for loading trailers to meet departure deadlines.
- Tied and secured loads to prevent shifting or damage to items.
- Examined empty pallets for damage and moved pallets to proper storage areas.
- Picked up warehouse debris and deposited waste into appropriate piles and stacked baled trash.
- Divided and sorted product shipments received using account information and shipping labels.
- Estimated weights, heights and centers of balance to make precise placements.
- Organized warehouse and arranged items following procedures and safety rules.
- Moved goods between warehouse locations according to shipment and storage needs.
Education and Training
: , Expected in 06/2018
Indian Springs High School - San Bernardino, CA
Indian Springs High School - San Bernardino, CA
Associate of Applied Science: Business Administration And Management, Expected in 05/2020
University of California, Riverside - Riverside, CA
University of California, Riverside - Riverside, CA
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Resume Overview
School Attended
- Indian Springs High School
- University of California, Riverside
Job Titles Held:
- Car Sales Associate
- Station Manager
- Forklift Operator
Degrees
- Associate of Applied Science
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