Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Skilled Program Manager versed in budget administration, project management assistance and procurement processes. Decisive, persistent and responsive to changing business needed. Ready to take expertise and 10 years of Public Works experience to the Street Department.

  • Policy and procedure improvements
  • Proficient in Microsoft product
  • Documentation Proficiency
  • Data Collection & Research
  • Vendor management
  • Team leadership
  • Program Development and Management
  • Budget Coordination
  • Process improvement
  • Knowledge of GIS software
Work History
Capital Improvement Program Manager, 02/2019 - Current
City Of Austin, Tx Austin, TX,
  • Manage the design engineer selection process.
  • Maintain a list of qualified design engineering firms interested in performing work for the City.
  • Prepares Request for Proposals for Public Works CIP projects with the assistance of the project manager and other technical experts.
  • Advertise Request for Qualifications in accordance to the Texas Local Government Code and City Charter
  • Manages the screening and interview process for selection of a design professional.
  • Participates in the preparation and negotiation of engineering agreements, supplemental engineering agreements, and construction contracts; and reviews for completeness and accuracy.
  • Coordinates the review of engineering and construction contracts with legal staff, ACMs, and City Secretary.
  • Prepare agenda items and presentation materials City Council meetings.
  • Develop, monitor, and manage milestone schedules for all engineering contracts.
  • Maintain database of CIP information.
  • Manage CIP reporting including special City Council status reports, Significant Activity reports, and other ad-hoc reports as necessary.
  • Manages the preparation of a communication plan for each program project.
  • Coordinates the public involvement opportunities for each program project.
  • Conducts technical and legal research, prepares reports, and prepares correspondence concerning the CIP; and maintains records.
  • Provides technical assistance to department staff for computer software applications, budgeting, and other issues.
  • Participates in the annual preparation of a 5 year CIP, and annual budgets.
  • Collaborates with the Finance Department on program planning, budgeting, and expenditure tracking.
  • Reviews and recommends for approval monthly invoices, pay estimates, and other billings for program projects.
  • Manage expenditure tracking; and monitor budget status for program projects
  • Coordinate responses to inquiries and requests from residents, and other divisions about the capital improvement program.
  • Prepare presentations for City Management to present to the City Council and to other organizations.
Capital Improvement Program Technician , 03/2017 - 02/2019
Onemain (Formerly Springleaf & Onemain Financials). Oswego, NY,
  • Provided technical assistance on CIP projects.
  • Prepared exhibits, maps and other deliverables using GIS software and related equipment.
  • Assisted in developing and maintaining physical and electronic filing systems for the CIP Department.
  • Assists with the development of project deliverables and meetings including the preparation of agendas and meeting minutes.
  • Performed data collection and analysis requiring problem solving and prepared information and maintains spreadsheets and databases.
  • Responded to inquiries from contractors, utility companies, consultants and the general public regarding City construction projects
  • Coordinated ORR's (Open Records Request) as well as other technical and confidential documents.
  • Responded to requests and providing information and assistance to city staff and the public in person or by telephone.
  • Maintained calendar, schedules meetings, prepares for events and makes travel arrangements.
  • Compiled files and documents, for records and reports.
  • Responsible for recordation of legal instruments at Travis or Williamson Counties.
  • Coordinated the logistics for events; plans and monitors the activities; coordinates activities with and provides information to outside contractors and service providers.
  • Attended meetings, records minutes and distributes meeting notes, as requested.
  • Served on and represented the CIP Engineering Department on various committees
  • Assisted City Engineer in developing and maintaining Department budget
Administrative Assistant, 10/2010 - 02/2017
City Of Pflugerville City, STATE,
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
  • Composed internal memos and external correspondence for senior management.
  • Trained new employees on administrative procedures, company policies and performance standards.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Maintained staff directory.
  • Coordinated travel arrangements, including booking hotel and ground transportation.
  • Executed record filing system to improve document organization and management.
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
  • Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
  • Monitored Public Works Director's work calendar and scheduled appointments, meetings and travel.
  • Supported logistics for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
High School Diploma: , Expected in
Georgetown High School - Georgetown, Texas,

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School Attended

  • Georgetown High School

Job Titles Held:

  • Capital Improvement Program Manager
  • Capital Improvement Program Technician
  • Administrative Assistant


  • High School Diploma

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