Professional Multi-functional Individual with over 5 years Customer Service experience in Retail, Helpdesk, Clean Room, Political Campaign Canvassing and validating, Event Promotions and catering services.
Adept at gathering and analyzing community cultural, educational, social and demographic data to develop local programs. Exceptional communication and public speaking skills.
Acted as the department's "go-to" person for challenging calls and as the primary mentor for new employees. Team lead for Epicor Helpdesk for 2years Customer service and technical support.
Collaborated with community leaders, organizations and public agencies to promote the organization's community service programs.
Assisted in meeting fundraising goals for Plan International "Because I'm a Girl" Campaign to help children in developing countries acquire education, clean water, and other resources. Aiding in the prevention of child trafficking.
Gathered and analyzed data on community needs and interests.Addressed questions and concerns from the general public.
Verified that contact information, names, and addresses were correct or conformed to a certain standard. Ensuring that the data that are entered fall within the accepted boundaries of the application collecting the data
Gathered and analyzed data on community needs and interests.
Handling and Moving Objects — Using hands and arms in handling, installing, positioning, and moving materials, use retrieve or place goods from/into storage wash dishes, glassware, or related prepare appetizers, salads, or perform a variety of food preparation duties.
Controlling Machines and Processes — Using either control mechanisms or direct physical activity to operate machines or processes (including computers or vehicles).
operate food preparation equipment.
Inspecting Equipment, Structures, or Material — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events. Understand government health, hotel or food service regulations
stock or organize goods
- Ridley Lowell Business & Technical School, Poughkeepsie NY
- Westchester Community College, Valhalla, NY
- Woodland Hills High School, White Plains,
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