Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -

Jessica is a successful up and coming professional with proven expertise in customer service, team leadership, and meeting goals. She has a background in political science and is skilled in both high and low energy work environments. Jessica is very tech-savvy, a great communicator, and would be an asset to your organization.

  • Strong Work Ethic
  • Skilled in Microsoft Word, Excel, & PPT
  • Fluent in Spanish
  • Data tracking and analysis
  • Event planning
  • Data gathering
  • Logistics coordination
  • Customer assistance
  • Cash handling accuracy
  • Merchandising knowledge
  • Team player mentality
  • Results oriented
  • Verbal/written communication
  • Reliable and punctual
  • Reading comprehension skills
  • Strong Communication Skills
  • Understands confidentiality
  • Wordsmith
08/2019 to 11/2019
Campaign Volunteer Deckers Outdoor Corporation Albertville, MN,
  • Trained and mentored new volunteers to provide better grasp of job responsibilities and expectations.
  • Created promotions campaigns that drove strategic initiatives and raised awareness of candidate policies.
  • Developed relationships with political affiliates and provided individualized attention to ensure cooperation.
  • Efficiently and accurately verified and updated account information.
  • Coordinated with campaign managers and volunteers to plan, build, carry out and establish effective campaigns.
  • Researched competitors' affiliates/political ideologies to develop understanding.
  • Signed citizens, specifically students, up to vote.
  • Informed voters of campaign direction and provided them with clearer understanding of campaign practices and promises.
04/2019 to Current
Sales Associate Bertelsmann Fresno, CA,
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Helped customers sign up for loyalty programs and submitted completed paperwork.
10/2018 to Current
Sales Assistant Visa Miami, FL,
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completition of purchases.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Fostered relationships with customers to expand customer base and enhance loyalty and retention.
  • Handled credit and debit card payment processing to complete purchasing experience.
  • Stayed current on industry trends and changes and participated in professional development opportunities to strengthen product and service knowledge.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
04/2014 to 04/2018
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
  • Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
  • Inventory stock and reorder.
  • Instruct staff on how to handle difficult and complicated sales/ situations.
  • Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
  • Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
  • Establish and implement policies, goals, objectives, and procedures for their department.
  • Keep records of purchases, sales, and requisitions.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Trained and mentored new employees to maximize team performance and achieve daily performance objectives.
Education & Training
Expected in 05/2022
Bachelor of Arts: Political Science
Xavier University of Louisiana - New Orleans, LA,

GPA: 3.6
Awards & Honors: Graduated high school Magna Cum Laude, Board of Trustees Scholarship Recipient, Highest GPA in department
Extracurricular Activities: Pre-Law Society, Political Science Club, Gender Equality Club, Foreign Language Club

Certifications: CPR Certified, Alcohol Seller/Server License

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Job Titles Held:

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  • Sales Associate
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  • Bachelor of Arts

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