Highly organized and detail-oriented student assistant with more than 3 years experience supplying thorough,
organized administrative support to companies. Enthusiastic self-starter with excellent customer service skills.
I am always passionate about my job. Eager to join a dynamic team that rewards initiative and high quality
service.
Highlights
Customer service mindset
Sales proficiency
8+ years of childcare experience
Outgoing
Friendly
Excellent verbal communication
Critical thinker
Patient
Honest
Postive Attitude
Accomplishments
Accepted into the Hershey Great Leadership Program
Accepted into the National Honor Society
Academic Achievement Award Recipient
Accepted into the education program at Sam Houston State University
Experience
Camp Counselor May 2016 to August 2016YMCA － Spring, Tx
Responsible for planning, leading, and implementing core and non-core programs and experiences for children in a small group setting.
Responsible for the general safety and development, growth, and skill achievement of the participants in his/her group.
Administrative Assistant August 2015 to CurrentPayroll Office at Sam Houston State University － Huntsville, Tx
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
Designed electronic file systems and maintained electronic and paper files.
Maintained the front desk and reception area in a neat and organized fashion.
Dispersed incoming mail to correct recipients throughout the office.
Made copies, sent faxes and handled all incoming and outgoing correspondence.
Organized files, developed spreadsheets, faxed reports and scanned documents.
Received and distributed faxes and mail in a timely manner.
Sales Associate July 2014 to CurrentTarget － The Woodlands, TX
Answered questions regarding the store and its merchandise.
Demonstrated use and care of merchandise.
Greeted customers and ascertained customers\' needs.
Maintained records related to sales.
Helped customers with questions, problems and complaints in person and via telephone.
Stocked shelves and supplies and organized displays.
Organized racks and shelves to maintain the visual appeal of the store.
Verified that all customers received receipts for purchases.
Developed positive customer relationships through friendly greetings and excellent service.
Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
Sales Associate June 2013 to June 2014Marshalls － The Woodlands, TX
Greeted customers and ascertained customers' needs.
Demonstrated use and care of merchandise.
Answered questions regarding the store and its merchandise.
Cleaned and straightened work area.
Issued receipts for purchases and gifts.
Bagged merchandise by following standard procedures.
Worked with customer service to resolve issues.
Unboxed new merchandise.
Rotated stock to maintain freshness.
Provided professional and courteous service at all times.
Team Member September 2012 to August 2013The Hershey Company － Hershey, PA
Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
Assigned tasks to associates, staffed projects, tracked progress and updated managers, partners and clients as necessary.
Built and maintained media and coalition lists.
Organized and hosted media calls to address quarterly financial results.
Developed and managed communications strategies, plans and budgets.
Planned and launched innovative, creative and effective communications campaigns, such as Run, jump, play, which resulted in major success for company.
Produced monthly reports using advanced Excel spreadsheet functions.
Preschool Teacher August 2011 to June 2013Preschool @ The Woods － Ashburn, VA
Instructed up to 35 students individually and in groups.
Set up lesson materials, bulletin board displays and demonstrations.
Promoted physical, mental and social development by implementing classroom games and outdoor recreational activities.
Adapted teaching methods and materials to meet students' varying needs and interests.
Met regularly with parents and guardians to discuss children's progress.
Encouraged interactive learning by incorporating educational software and the Internet.
Planned and implemented creative lessons in accordance with district, county, state and federal guidelines.
Completed and filed all necessary paperwork for classroom activities, including meal count sheets and attendance logs.
Camp Counselor June 2011 to August 2013Triple C Ranch Camp － Ashburn , Va
Responsible for planning, leading, and implementing core and non-core programs and experiences for children in a small group setting.
Responsible for the general safety and development, growth, and skill achievement of the participants in his/her group.
Education
Bachelor of Arts : Education, 2018Sam Houston State University － Huntsville, TX
All general education courses completed
Level 1 field experience completed
20 observation hours completed
High School Diploma : Jun 2014Klein Oak High School － Spring, TX
Interests
Leadership
Children
Teaching
Volunteering
Mentoring
Movies
Board Games
Cooking
Arts & Crafts
Skills
Articulate, budgets, cash
register, closing, Excellent communication,Customer service, fax, filing, Excel, Microsoft word, copy machine, Fast learner, sales, scanner, Self-motivated, spreadsheets, teaching,phone etiquette
Additional Information
Outstanding volunteer hours
Leadership positions held: Head coordinator, play time leader, and skit leader
Honor Roll
Clubs: Teens for teachers, NAACP, Royalty, Kats for Casa
