Motivated, personable business professional with Bachelor of Science degree, and a successful 20 plus - year's record of accomplishment as an administrative computer savvy professional. Talent for quickly mastering technology. Diplomatic and tactful with professionals and non-professionals at all levels. Accustomed to handling sensitive, confidential information. Flexible and versatile able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily transcend cultural differences. Thrive in deadline-driven environments. Excellent team-building skills." I am experienced with comprehensive customer service; I am knowledgeable and have the ability to provide education on complex issues, competent with diffusing customer frustrations by providing solutions and determining service options. I am focused and organized and I have experience in the call center industry, I love technology and helping others.
Computed Data Reports
billing, business planning, call
center, call center, Clerical, closing, coaching, Strong interpersonal skills, communications skills, hardware, conflict
resolution, content, creative problem solving, credit, customer services, customer service, delivery, drivers, email, Focus, graphs, help desk, marketing, market, MS Office Suite, negotiations, network, networking, presentations, Problem solving, progress, quality, QA, researching, Research, sales, scheduling, scripting, spreadsheets, strategic planning, structured, team player, technical assistance, phone, unique
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