Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Seasoned Cake Decorator well-versed in different baking techniques and highly skilled in experimenting to come up with new creations. Proficient in icing methods, sculpting and color mixing. Noteworthy interpersonal and organizational skills. Committed to maintaining product integrity and highest quality standards.

  • Glaze, Icing and Topping Application
  • Dough Preparation and Baking
  • Pie Crust Preparation
  • Expiration Monitoring
  • Icing Preparation
  • Health and Safety Compliance
  • Oven Operation
  • Cake and Pastry Decoration
  • Equipment Cleaning
  • Mixing and Blending
  • Perceptual Speed
  • Cooking Machinery Operation
  • Ingredients Measurement
  • Batter and Filling Preparation
  • Attention to Detail
  • Verbal and Written Communication
  • Clear Communication
  • Reliable and Responsible
  • Pastry Filling Equipment
  • Cake Decorating Equipment
  • Time Management
  • Team Cooperation
  • Active Learning
  • Customer Service
Work History
Cake Decorator , 06/2021 to Current
Larry's Markets IncSammamish, WA,
  • Used variety of baking and decorating tools such as mixers, carving tools and confectionery products.
  • Accurately packaged and priced each product according to Market Baskets pricing procedures.
  • Weighed, boxed and wrapped bakery products.
  • Maintained sanitary food prep station by following established safety procedures and sanitizing instructions.
  • Decorated pastries and cakes quickly and precisely by organizing and prioritizing each task.
  • Provided exemplary customer service to patrons daily in high-volume shopping center location.
  • Precisely arranged display cases throughout workday to highlight finished products.
  • Kept work area safe and sanitized by washing utensils, tools and countertops.
  • Verified accuracy of orders while meeting strict deadlines on producing completed products.
  • Handled phone calls regarding inquiries, cancelled orders and ordering conflicts.
  • Disposed of damaged and expired goods to uphold safety standards and provide fresh products.
  • Designed specialty cakes for weddings, birthdays and graduations.
Cashier, 02/2020 to 01/2021
GermainNaples, OH,
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items and join reward programs.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Reviewed weekly sales ads and monitored price changes.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Collected and authorized payments of guests.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
Bakery Team Member, 09/2019 to 03/2020
Meijer, Inc.Kent, OH,
  • Decorated and merchandised quality bakery goods to build business reputation and revenue base.
  • Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
  • Provided superior customer service to promote guest satisfaction, brand loyalty and consistent revenue.
  • Kept cash drawer accurate with appropriate change and small bills to meet customer needs.
  • Arranged bakery displays to showcase baked goods, cakes and pies to drive product sales.
  • Offered immediate assistance and menu advice to guests, documented orders and conveyed special requests to baker and assistants.
  • Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Prioritized helping customers over completing other routine tasks in store.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Wrapped, boxed and weighed bakery department products.
  • Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls and coffee cakes.
  • Complied with health and safety codes to protect staff and customers.
  • Mixed icing and other toppings by reading recipes, scaling and measuring ingredients and operating mixer.
  • Prepared assortment of chocolate bark, truffles and other hand dipped and molded chocolates.
  • Cleaned and maintained kitchen equipment and oven.
Associates: Baking And Pastry Arts, Expected in 05/2022
Johnson & Wales University - Providence, RI
High School Diploma: , Expected in 06/2020
Plymouth South High School - Plymouth, MA
  • Received Laura A & Alvin L. Fornaciari Memorial Culinary scholarship
  • Plymouth South - Southside Fare Award
  • Member of Skills USA

Food safety management

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Resume Overview

School Attended

  • Johnson & Wales University
  • Plymouth South High School

Job Titles Held:

  • Cake Decorator
  • Cashier
  • Bakery Team Member


  • Associates
  • High School Diploma

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