Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Flexible hard worker ready to learn and contribute to team success. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Outgoing Direct Care Worker experienced with patients with disabilities and acute ailments. Well-versed in assisting patients with daily living tasks. Committed to improving patient well-being through personal care and interactive engagement.
Skills
Production and processing
Quality control analysis
Professional telephone manner
Solid problem solver
Excellent math skills
Opening and closing duties
Client relationship management
Patient Care
Care plan management
Compassionate client care
Knowledge of state regulations
Client safety and first aid
Client documentation
Client satisfaction
Cash management experience
Medication administration
Spreadsheet management
Coordination skills
Safety and health precautions
Safety precautions and measures
Owner paperwork completion
Patient records maintenance
Effective customer communication
Credit card transactions
Up-selling
Product displays
Active listener
Cash register operation
POS system operation
Speedy and efficient
Calm under pressure
Team player
Supervision
Flexible
Education and Training
Penn Foster High SchoolScranton, PA, Expected in 09/2021 ā āHigh School Diploma: - GPA:
Experience
Food City - Cake Decorator Soddy Daisy, TN, 08/2018 - Current
Assisted in growth of sales 97% by maintaining professional customer service and preparing visually appealing displays.
Answered phone calls, put in orders and handled customer disputes or complaints.
Assisted customers with planning cake vision, including color, theme and size.
Decorated cakes for special occasions, including showers, birthdays and christenings.
Stocked shelves and ordered inventory when product stock became low.
Used photo cake software to create specialty birthday and anniversary cakes.
Arcadia Home Care And Staffing - Personal Care Worker Holland, MI, 10/2019 - 11/2021
Maintained daily living standards by assisting clients with personal hygiene needs.
Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
Provided ongoing compassionate patient care for each client.
Helped clients with personal needs from exercise to bathing and personal grooming.
Assisted with meal planning to meet nutritional plans.
Engaged with patients and families to provide emotional support and daily living instruction.
Monitored vital signs and medication use, documenting variances and concerning responses.
Transported patients to medical, dental and personal care appointments.
Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
Recorded patient temperature, pulse and blood pressure to monitor health and well-being.
Reported concerns to nurse supervisor to promote optimal care.
Completed scheduled patient check-ins and progress reports for all clients.
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