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Cake Decorator Resume Example

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CAKE DECORATOR
Professional Summary

Enthusiastic individual eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of empathy, professionalism,and training in person to person interaction. Motivated to learn, grow and excel in the funeral industry.

Skills
  • Cleaning
  • Customer-oriented
  • Floral design
  • Problem resolution
  • Organization
  • Adaptive and creative
  • Clean driving record
  • Project organization
  • Team building
  • Customer service
Work History
Cake Decorator, 03/2019 to Current
Harps Food Inc. – Vilonka, AR
  • Prepared special creams and frostings for cakes and other dessert specialties.
  • Handled phone calls regarding inquiries, cancelled orders and ordering conflicts.
  • Used variety of baking and decorating tools such as mixers, carving tools and confectionery products.
  • Weighed, boxed and wrapped bakery products.
  • Carefully sculpted figurines, decorations and floral designs using fondant icing and hardened sugar.
  • Worked with customers to define cake vision based on color, theme, size and price.
  • Accurately packaged and priced each product according to Company pricing procedures.
  • Designed specialty Product or service for custom events including weddings, birthdays and graduations.
  • Maintained sanitary food prep station by following established safety procedures and sanitizing instructions.
  • Disposed of damaged and expired goods to uphold safety standards and provide fresh products.
  • Precisely arranged display cases throughout workday to highlight finished products.
  • Recorded and maintained accurate supplies lists for clients' projects.
  • Kept work area safe and sanitized by washing utensils, tools and countertops.
Kennel Assistant, 09/2018 to Current
Conway Animal Clinic – Conway, AR
  • Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Maintained clean and organized boarding areas to promote animal wellbeing.
  • Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
  • Kept animals clean and free of contaminants to promote optimal health.
  • Protected animals from care errors by following strict safety procedures, including maintaining clear and secure tags.
  • Mixed and administered special food formulas to individual animals based on unique dietary needs.
  • Kept cages, kennels, play yards and grooming areas neat and clean.
  • Stocked kennel and cleaning supplies to maintain proper inventory for daily performance.
  • Completed animal intakes to board animals, labeling all home items and toys properly.
  • Completed daily cleaning of kennels, cages and public areas using disease control protocol to provide sterile environment.
  • Monitored kennels for toy safety and removed choking hazards.
  • Answered telephones and performed administrative duties to assist receptionist during busy periods.
Administration Assistant, 09/2018 to Current
Conway Animal Clinic – Conway, AR
  • Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.
  • Worked with supervisors and management to maintain status reports and update information for client projects.
  • Recorded expenses and maintained accounting records in Software.
  • Produced highly accurate internal and external letters and memoranda.
  • Answered multi-line phone system by Number ring and transferred callers to appropriate department or staff member.
  • Composed and proofread memos, letters and reports to verify error-free communication.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Provided clerical support to Number company employees by copying, faxing and filing documents.
  • Transferred and directed phone calls, guests and mail to correct staff members.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Maintained daily reports and advised executive leaders in decision-making processes.
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
Bakery Team Lead, 02/2014 to 12/2018
Harps Food Inc – Conway, AR
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Issued receipts and processed refunds, credits, or exchanges.
  • Assisted customers by answering questions and fulfilling requests.
  • Discussed Product or Service with customers, outlined restrictions and educated on policies.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Protected customers by washing and sanitizing dishes, glassware and silverware after each use.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
  • Performed shift change tasks each day to keep store efficient and neat.
  • Checked completed orders for accuracy and bagged meals for easy carrying.
  • Maintained effective supply levels by counting, monitoring and reordering food stock and dry goods.
  • Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
  • Arranged food items on serving trays and placed in take-out packaging to produce orders for customers.
  • Promoted customer loyalty by efficiently handling food and service complaints.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Maintained clean, sanitized and well-organized food preparation zones.
  • Cooked batches of food according to standard recipes.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
Education
High School Diploma: 05/2014
Conway High School West - Conway, AR
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Resume Overview

Companies Worked For:

  • Harps Food Inc.
  • Conway Animal Clinic
  • Harps Food Inc

School Attended

  • Conway High School West

Job Titles Held:

  • Cake Decorator
  • Kennel Assistant
  • Administration Assistant
  • Bakery Team Lead

Degrees

  • High School Diploma : 05/2014

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